I had a fantastic experience using the live web chat today. I was looking to get an appeal and manual review on a recent application to adjust my spending limit to a lower amount. I got through to Co... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
It was really easy to set up credit. Just a few simple questions and validations. It also felt really secure at the same time. I needed some help with getting an increase as the item I wanted was more... Voir plus
L'entreprise a répondu
I had an issue accessing my account, and Thales L. was extremely helpful. He provided very detailed information and was always willing to assist in resolving the issue. His support was professional, p... Voir plus
L'entreprise a répondu
Really impressed with humm. I got approved and vetted the same day and was able to buy my product immediately without stress. The process was smooth, quick, and straightforward from start to finish. D... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At humm, we do Buy Now Pay Later a little differently. Instead of just focusing on the little joys in life, we want to allow our customers to fund whatever they need, both big and little.
Coordonnées de contact
121 Harrington Street, 2000, Sydney, Australie
- shophumm.com
4,7
Excellent
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Connor J
Connor J, helped me to increase the loan amount, he was quick and responded quickly on my query. He is good at his work.
6 juillet 2026
Avis spontané
Réponse de humm Classic
Hi Athmandanda
Thanks for leaving us your 5-star review!
Great to hear Connor was able to assist you with your query to a high standard.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
I was overall good experience
6 juillet 2026
Avis spontané
Réponse de humm Classic
Hi Jinu joy
Thanks for taking the time to leave a review.
Great to hear of your positive customer experience dealing with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Réponse de humm Classic
Hi Marius
We appreciate you taking the time to leave a review.
Glad to hear you found the process easy to navigate.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Super fast
Super fast. Approved within minutes. Only issue was ID authentication was difficult to read my Drivers License
1 juillet 2026
Avis spontané
Réponse de humm Classic
Hi Jane
Thanks for taking the time to leave a review.
Great to hear you found the process quick - we've noted your feedback on the ID authentication process and will keep working on making that smoother.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Really simple application process and a…
Really simple application process and a very quick turnaround time.
20 juin 2026
Avis spontané
Réponse de humm Classic
Hi Paul
We appreciate you taking the time to leave a review.
Great to hear you had a positive customer experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactuk@shophumm.com.
Kind regards,
Humm team
The easiest loan application process I…
The easiest loan application process I have ever experienced. Approved super quick within a day.
3 juillet 2026
Avis spontané
Réponse de humm Classic
Hi Josiah
Thanks for taking the time to leave a review.
Great to hear you found the process customer friendly.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
The process that i went through with Humm..
The process that i went through with Humm was quick and easy. I did start the application quite late in the evening but I had an answer very quickly the next day. No issues at all.
3 juillet 2026
Avis spontané
Réponse de humm Classic
Hi Steve,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactuk@shophumm.com.
Kind regards,
Humm team
HUMM has been a reliable and convenient…
HUMM has been a reliable and convenient payment option. I'd definitely recommend it to anyone looking for a flexible way to manage larger purchases, as long as they borrow responsibly and keep up with their repayments.
1 juillet 2026
Avis spontané
Réponse de humm Classic
Hi Louie,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactuk@shophumm.com.
Kind regards,
Humm team
Application and service was seamless
Application and service was seamless. Thank you
29 juin 2026
Avis spontané
Réponse de humm Classic
Hi Oyinola,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Réponse de humm Classic
Hi Aiste,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
The process was so quick I couldn’t…
The process was so quick I couldn’t believe it and having a portal is a brilliant idea
7 juin 2026
Avis spontané
Réponse de humm Classic
Hi Lorraine,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Réponse de humm Classic
Hi Shane,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Nice and easy 😊
1 juillet 2026
Avis spontané
Réponse de humm Classic
Hi there,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Customer service
Their customer service is top notch, they understand what they are there for.
1 juillet 2026
Avis spontané
Réponse de humm Classic
Hi there,
Many thanks for your kind words!
We're pleased to hear that our team provided the level of service you expected. Understanding and supporting our customers is our priority, and your comments are greatly appreciated.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Master class
The ease of setup and the application process. Detailed payment plans in place.
Would recommend a wider range of suppliers
27 juin 2026
Avis spontané
Réponse de humm Classic
Hi Divan,
Many thanks for taking the time to leave us a review.
We appreciate your compliments and your feedback was passed to our sales team.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
No problems
24 juin 2026
Avis spontané
Réponse de humm Classic
Hi Dr. Borsuk,
Many thanks for your feedback.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Great response time and helpful.
Great response time and helpful.
Conner J was fantastic at explaining everything to me and helping me with any issues at all.
30 juin 2026
Avis spontané
Réponse de humm Classic
Hi Analytical Aaron,
Thank you so much for taking the time to share your experience.
We are incredibly lucky to have Conner on our team, and we're so glad they went above and beyond for you. We'll definitely be sharing this shoutout with the team.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
It was so easy to apply and the…
It was so easy to apply and the decision was fast. I needed it for a new tv , and I had one 2 hours later.
Great service
26 juin 2026
Avis spontané
Réponse de humm Classic
Hi Tara,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Excellent service
It was so easy to do & the lady in the shop was very helpful
25 juin 2026
Avis spontané
Réponse de humm Classic
Hi Lavinia,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Extremely easy to apply and excellent…
Extremely easy to apply and excellent service from the person I contacted.
24 juin 2026
Avis spontané
Réponse de humm Classic
Hi Damien,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
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