I like shopsmarter, but wish they hadn't dropped Target...only drugstores. It was a too significant increase in fees. From 12.00 to $16.00 per month. They definitely make money over the years from... Voir plus
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Lisez les avis des autres
ShopSmarter ALWAYS omits large purchases! I have tried to contact them, but I can never reach anyone. Instead, I receive auto generated email responses. When I do make contact, they require proof of... Voir plus
ShopSmarter is a fantastic Cash Back program that easy to use and it saves us money! What a great combination! We have been using them for years. We log into ShopSmarter, search to see whether the me... Voir plus
Shop smarter is a great way to get money back on things that you buy everyday. The process is simple and every month you get a rebate check in the mail or deposited in your account. You will not be... Voir plus
À propos de l'entreprise
- Service de cashback
- aussi dans
- Conseiller financier
À propos de ShopSmarter
Écrit par l'entreprise
Shop 1,000+ online stores with 10% Cash Back every day of the year.
Anytime you shop through ShopSmarter, we take 10% of your subtotal and pay it back to you every month. 10% Cash Back is yours to earn every day – up to $1,000 per year – at 1,000+ online stores like Home Depot, Groupon, Macy’s, Best Buy and many others you know and love.
ShopSmarter pays members over $1 MILLION in Cash Back every year!
SHOPSMARTER GUARANTEE
If you don’t love ShopSmarter after 30 days, we’ll give you a full refund for your first month of membership. You can even keep any Cash Back you earned during that time. Cancel ShopSmarter anytime. No cancel fees. No questions asked.
Coordonnées de contact
P.O. Box 303, 06067, Rocky Hill, Etats-Unis
- 1-800-254-6536
- help@shopsmarter.com
- shopsmarter.com
3,8
Bien
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Limited store variety. To many have dropped out.
I give them 4 stars because many of the stores I shop are no longer on the list.
Also being retired and my only income being SS the cost is monthly isbarely being covered by what I get back from my purchases.
They ae very good about payout though so that is a plus.
16 avril 2026
Réponse de ShopSmarter
Thanks for sharing your thoughts, Sharon! Sometimes retailers leave the program, but we're also always adding more. Reach out to CustomerService@ShopSmarter.com and let us know what stores you'd like to see in the program and we'll do our best to make it happen.
Too hard to work with concerning cash…
Too hard to work with concerning cash back questions. Don’t pay attention to what I send them.
16 avril 2026
Réponse de ShopSmarter
Hi Arthur, we're sorry you didn't get the answers you were looking for. If you email customerservice@shopsmarter.com they would be more than happy to answer any questions you have!
Didn’t realize this was a subscription until 2 year later
I normally don’t write reviews, but this one really bothered me.
About 2 years ago, my wife used ShopSmarter once when checking out on Macy’s, just to get a small cashback (around $10). We thought it was a one-time thing and didn’t pay much attention after that.
What we didn’t realize at all was that this signed her up for a monthly subscription.
They’ve been charging us about $16 every month since then, and we never used the service again. Because the charge is relatively small, it didn’t stand out right away, so it went unnoticed for a long time (nearly 2 years).
That’s the frustrating part — the signup was not clear. It did not feel like we were agreeing to an ongoing paid membership. It felt like a simple cashback offer tied to that purchase. Finding out later that it turned into a recurring charge without us knowingly opting in is honestly very disappointing.
If you ever see a ShopSmarter offer during checkout, I’d strongly suggest skipping it or reading every detail very carefully. What looks like a small reward can quietly turn into a monthly charge.
14 avril 2026
Avis spontané
Réponse de ShopSmarter
Hey Kaihong, we understand how this left you frustrated and would be happy to help you cancel your membership if you haven't already. However, during sign-up, members must provide consent and agree to the billing terms before the ShopSmarter enrollment process is complete. Contact us at customerservice@shopsmarter.com if you need further assistance.
TRICKS YOU INTO BUYING A SUBSCRIPTION…
TRICKS YOU INTO BUYING A SUBSCRIPTION BY USING SHADY PRACTICES
11 avril 2026
Avis spontané
Réponse de ShopSmarter
Hello Mario! ShopSmarter memberships do require consent during sign-up, including agreement to the billing terms, before enrollment is completed. However, our ShopSmarter guarantee is that if you don’t love it, our fantastic Customer Service team will process your cancellation and refund your first monthly fee, no questions asked. Just reach out to customerservice@shopsmarter.com and they'll take care of everything.
Great shoes great prices!
15 novembre 2025
Réponse de ShopSmarter
Shoes always fit better when you earned 10% Cash Back! Thanks for being a member Tinisha.
Réponse de ShopSmarter
Thank you for choosing ShopSmarter, Patricia! Your Cash Back journey means a lot to us.
I do not want to give even one star to…
I do not want to give even one star to this website. I have been trying for 3-4 years to join, but, it has no options for sign up. Not sure, why it has no option for new users....
Sad....
30 mars 2026
Avis spontané
Réponse de ShopSmarter
Hey Krina, we’re so sorry for the frustration this has caused and thank you for the feedback! We'd love to help you get signed up for the program, if you contact customerservice@shopsmarter.com they can get you set up to start earning Cash Back today.
It’s like getting paid to shop!
12 mars 2026
Réponse de ShopSmarter
Thank you for choosing ShopSmarter, Mary! Your savings journey means a lot to us.
I'm having problems to cash a check…
I'm having problems to cash a check that was sent in the mail
12 mars 2026
Réponse de ShopSmarter
We're sorry to hear that Stacy! If you need help, our dedicated customer service team is standing by at CustomerService@ShopSmarter.com and would be happy to see how we can assist you.
Réponse de ShopSmarter
Thank you for sharing your experience, Tiffany! We’re glad the process felt simple and speedy. Saving money shouldn’t cost you time.
Ease of use.
12 mars 2026
Réponse de ShopSmarter
We're glad you're enjoying your membership, XXXX! Let us know how to reach 5-stars by emailing us at CustomerService@Shopsmarter.com.
Great cash back options and customer…
Great cash back options and customer service is awesome
12 mars 2026
Réponse de ShopSmarter
Thank you for your kind words about our team, Hardeep! We strive to make your shopping and, most importantly, your savings journey as smooth as possible.
Too long to verify purchases
Too long to verify purchases - 2 months to determine if cash back is valid.
12 mars 2026
Réponse de ShopSmarter
We completely understand your frustration, Mat. Our team is currently working on streamlining the Cash Back approval process, thankfully it is only a small number of our stores that run into approval delays! If you ever need help, please contact us at CustomerService@ShopSmarter.com.
NO problem with payouts. Variety of shopping choices.
Never once had a problem with payouts. ShopSmarter has lots of regular stores plus exiting, different stores available.
12 mars 2026
Réponse de ShopSmarter
Thank you for choosing ShopSmarter, Happy! Your savings journey means a lot to us.
I cannot get logged in to get Wi-Fi
I cannot get logged in to get Wi-Fi. What do I need to do?
27 février 2026
Réponse de ShopSmarter
We can't help you with your WIFI, but if you ever have questions about 10% Cash Back when shopping online you can reach us at CustomerService@ShopSmarter.com!
GREAT SITE THEY DELIVER EVERYTHING THEY…
GREAT SITE THEY DELIVER EVERYTHING THEY PROMISE
12 février 2026
Réponse de ShopSmarter
The only thing greater than 10% Cash Back is our members! We're so glad you're a part of our community, Barb!
Love that 10% refund especially on the bigger items
Have been very satisfied for several years, especially now since we moved last July with how they've handled their side of my multiple transaction refunds (accurate and in a timely fashion).
12 février 2026
Réponse de ShopSmarter
Thank you for sharing your experience AL! We love hearing that we were able to help you during your move! We hope you're loving your new space ❤️
It proved itself to be true.
12 février 2026
Réponse de ShopSmarter
10% Cash Back with ShopSmarter? It's true! Thanks for being a member Tammy!
They only want to charge membership fee but will refuse to pay your cashback.
I pay my membership fee every month, but I rarely use it. The first time I used it in about a year, they refused to pay me my cashback. I wrote an email asking about it, and a customer service representative replied that my cashback has been approved and will be paid next month. However, I still got nothing the next month. I tried to ask the same guy, but he never replied, so I had to open another ticket to follow up. The second customer service representative replied that they are going to review my account and overturn the approval of my cashback. It's been over two months, and I still don't know what happened. Besides, they said my account will be frozen, so I can't get any cashback, but they keep charging me a membership fee during the review.
20 février 2026
Réponse de ShopSmarter
Hello Jack, we’re sorry to hear about the confusion and understand how frustrating that must feel. We know how important it is to see your savings track properly, and we’re here to help. We’d love to help figure this out, to protect your privacy, please email us directly at CustomerService@ShopSmarter.com we’ll get to the bottom of it!
The time frame of how my account was…
The time frame of how my account was taken care was fast and considerate. I had a person whom understood my situation like as their own and took care of it.
12 juin 2025
Réponse de ShopSmarter
We truly appreciate your kind words about our team, India! Providing clear, helpful support is important to us, and we’re glad we could assist you. Thank you for trusting ShopSmarter!
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