Overall an amazing experience. Process was smooth and quick. Big shoutout to Chris! He clearly explained the process and made sure we were good to go!
Établissement
Changer d'établissementPortsmouth Rd, KT6 5QQ Surbiton, GB
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Lisez les avis des autres
Chris (Shurgard Surbiton) made the entire process seamless for me as a customer. What would usually be a stressful move was made totally easy through the fantastic support from Chris. He was able to r... Voir plus
Due to refurbishment of our house I was forced to seek for storage, after going to all self-storages in and a round Kingston to get the best deal, I came to realise Shurgard not only had the best deal... Voir plus
Chris was clear and very helpful, giving a choice of storage locations and making absolutely sure that we selected the correct size and type of unit. The (potentially stressful) start of a house move... Voir plus
À propos de l'entreprise
À propos de Shurgard Self Storage - Surbiton
Écrit par l'entreprise
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Écrit par l'entreprise

- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Coordonnées de contact
Portsmouth Rd, KT6 5QQ, Surbiton, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Terrible experience with local staff
Terrible experience with local staff, who are rude, unmotivated and unaware of the very basics of customers service. I am using this service for a few months, only because I have no alternatives

Réponse de Shurgard Self Storage - Surbiton
Exceptional Service by Khaya Surbiton…
Exceptional Service by Khaya Surbiton Shurgard
The service was very good and I was impressed by the professionalism of Khaya the guy who attended to me. He took time to explain how the system works and he did not rush me to sign. He made sure I understood the terms and conditions and he answered all the questions I asked before I then signed the contract.
High quality facility and excellent customer service
Chris (Shurgard Surbiton) made the entire process seamless for me as a customer. What would usually be a stressful move was made totally easy through the fantastic support from Chris. He was able to resolve every obstacle. Very impressed. Thank you, really appreciate the hard work.
Limited car parking spaces
Helpful & Friendly Staff .
Limited car parking space therefore avoids rush hours .
Website easy to use
Website easy to use. Front Desk staff really welcoming and helpful. Thank you.
Helpful and efficient staff…
Helpful and efficient staff including Chris at the Surbiton site
Surbiton - excellent service from Chris
Surbiton - a very professional and helpful staff member: Chris was on hand to go through all the procedure with us.
Nothing was too much trouble.
It made our experience with Shurguard a pleasure, and we would definitely recommend to others who are considering storage solutions.
Caring, compassionate and professional
Chris was more than helpful with helping me close my mums account following her passing.
It was something that I was stressed about but Chris was helpful, accommodating and explained everything to me very clearly.
Can’t speak higher of his customer service!
Excellent customer service and clean facilities at Surbiton
The customer service at the Surbiton branch has been fantastic. Really friendly staff (Chris and Paul) and a very easy process to open up the unit and store my furniture. Would highly recommend so far. Many thanks
Brilliant customer service at Surbiton…
Brilliant customer service at Surbiton with both Chris and Paul. They went above and beyond to work out the best storage solution for my family and were very patient getting us all set up.
Easy to set up clean and really secure…
Easy to set up clean and really secure at a nice cheap rate for first month
I have stored my stuff in Shurgard sef…
I have stored my stuff in Shurgard sef storage Surbiton I have lost my expensive camera and something else. This storage is very unsafe for people who store their belongings. The manager (Chris) of this store was very friendly and helpful person and his colleagues too. before you store your things, you should think twice than store it. It's very easy for thief to get your things.
Would have given 5 but was annoyed that…
Would have given 5 but was annoyed that units do not allow usage of personal padlock.
Have to use their locks and pay for it!!!
Easy process from start to finish and…
Easy process from start to finish and at reasonable rates - Chris at Surbiton was extremely professional and very helpful. Would definitely recommend and would use again without hesitation. Thank you.
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