Shurgard Self Storage - Surbiton Avis 

81
TrustScore 4.5 sur 5

4,5

Portsmouth Rd, KT6 5QQ Surbiton, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Overall an amazing experience. Process was smooth and quick. Big shoutout to Chris! He clearly explained the process and made sure we were good to go!

Noté 5 sur 5 étoiles

Chris (Shurgard Surbiton) made the entire process seamless for me as a customer. What would usually be a stressful move was made totally easy through the fantastic support from Chris. He was able to r... Voir plus

Noté 5 sur 5 étoiles

Due to refurbishment of our house I was forced to seek for storage, after going to all self-storages in and a round Kingston to get the best deal, I came to realise Shurgard not only had the best deal... Voir plus

Noté 5 sur 5 étoiles

Chris was clear and very helpful, giving a choice of storage locations and making absolutely sure that we selected the correct size and type of unit. The (potentially stressful) start of a house move... Voir plus


À propos de l'entreprise

  1. Garde-meubles en libre-service
  2. Centre de stockage
  3. Entrepôt

À propos de Shurgard Self Storage - Surbiton

Écrit par l'entreprise

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Écrit par l'entreprise

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Coordonnées de contact

  • Portsmouth Rd, KT6 5QQ, Surbiton, Royaume-Uni

4,5

Excellent

TrustScore 4.5 sur 5

81 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,5

Tous les avis

(81)

7 090 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Terrible experience with local staff

Terrible experience with local staff, who are rude, unmotivated and unaware of the very basics of customers service. I am using this service for a few months, only because I have no alternatives

9 juin 2025
Logo de Shurgard Self Storage - Surbiton

Réponse de Shurgard Self Storage - Surbiton

Hello, we are sorry to hear you didn't have a positive experience at Shurgard as many customers find our staff to be helpful and professional. We will make sure to pass your feedback on to the team. We hope you're having a positive storage experience at Shurgard.

Noté 5 sur 5 étoiles

Exceptional Service by Khaya Surbiton…

Exceptional Service by Khaya Surbiton Shurgard

The service was very good and I was impressed by the professionalism of Khaya the guy who attended to me. He took time to explain how the system works and he did not rush me to sign. He made sure I understood the terms and conditions and he answered all the questions I asked before I then signed the contract.

12 avril 2025
Noté 5 sur 5 étoiles

High quality facility and excellent customer service

Chris (Shurgard Surbiton) made the entire process seamless for me as a customer. What would usually be a stressful move was made totally easy through the fantastic support from Chris. He was able to resolve every obstacle. Very impressed. Thank you, really appreciate the hard work.

4 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Surbiton - excellent service from Chris

Surbiton - a very professional and helpful staff member: Chris was on hand to go through all the procedure with us.
Nothing was too much trouble.
It made our experience with Shurguard a pleasure, and we would definitely recommend to others who are considering storage solutions.

4 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Caring, compassionate and professional

Chris was more than helpful with helping me close my mums account following her passing.

It was something that I was stressed about but Chris was helpful, accommodating and explained everything to me very clearly.

Can’t speak higher of his customer service!

21 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

I have stored my stuff in Shurgard sef…

I have stored my stuff in Shurgard sef storage Surbiton I have lost my expensive camera and something else. This storage is very unsafe for people who store their belongings. The manager (Chris) of this store was very friendly and helpful person and his colleagues too. before you store your things, you should think twice than store it. It's very easy for thief to get your things.

6 avril 2024

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