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3,2
8 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Silicon grips, Boom 💥. Great tactile grip, and attractive looking without being gaudy. Replaced leather $$$ grips that slipped, didn’t hold. These grips are a joy to use on the 74,000 mile Gold Wing. Glad I stumbled into the ad offering.
Der Versand hat gut funktioniert. Das Produkt ist aber mehr als billiger Schrott...
The item for sale was MISREPRESENTED! In the video, it showed a steel torsion bar approximately 1.5mm thick. Upon delivery, the item came with a 3mm thick PLASTIC torsion bar.
This means 2 things, 1) the torsion bar cannot fit into a padlock keyhole and 2) the PLASTIC torsion bar would bend and snap in a larger keyhole, yet the 3 x 1.5mm steel probes would serve no purpose in the larger key hole! I Contacted the seller via email and received replies on more than 3 occasions, trying to remedy the issue. The final received email apologised to me stating they were only a mailing agent and not the actual business supplier. They first offered me a 4 Euros refund, then they upped it to 8 Euros. This was quoted as being for the high postage rate to return the items. This would mean that in FACT, I would have still have paid 26 Euros to keep the 2 purchased devices, which still CANNOT BE USED! In the UK, the trades descriptions Act protects customers from being mis-sold items and usually protects against companies MISREPRESENTING their products. STEER CLEAR of this company, if my experience is anything to go by. Had there been a STEEL Torsion bar supplied and as demonstrated in their sales video on Facebook, I would not have needed to go through this pain! I am currently awaiting the outcome of my Pay Pal case in regards to this purchase. Also, I was asked to submit a review on the sideexcept.com feedback review via direct email to me under Order Number 56510M105177. Most of the above was sent to them on Sunday 16th August 2026. I have registered this feedback for the purchase date and not the 4 follow-up email dates, attempting to return the 2 items and get a full refund with no postage costs levelled against me!
Réponse de Sideexcept
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@sideexcept.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Product received is of good quality and condition but not exactly as advertised. The books are much smaller than how they're portrait in the commercial and the pens feel a little fluffy or weak. Over all is a good purchase just not exactly what expected.
Malísima calidad, no se parece en nada a lo que compré. Un engaño.
Réponse de Sideexcept
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@sideexcept.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
I ordered an item in May. It's August 4 and I still haven't received it. They are showing that it's in the USA but I no longer want the item. I wouldn't use this company again.
Réponse de Sideexcept
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@sideexcept.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Voelt slapjes aan. De haak om de cylinder te draaien is van plastic en te dik om in slot te passen. Op foto werd een dunne ijzeren haak getoond.
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