Silicon Connect Ltd Avis 

262
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

First time i have user, amazing service updated throughout. Item delivered within a couple of days

Noté 5 sur 5 étoiles

Wow! Absolutely incredible. My charger stopped working randomly and I desperately needed a new one (I do all my work from my laptop). Having been scammed in the past, I was a bit hesitant, but I che... Voir plus

Noté 5 sur 5 étoiles

Ordered a laptop battery When it arrived it was not the correct one for my laptop. I did research on the manufacturers website, but it appears the info was not accurate for my laptop as there is mor... Voir plus

Noté 5 sur 5 étoiles

Great service and item supplied. Item ordered late afternoon and was quickly shipped out same day. Item arrived next day which was a nice surprise. Item original OEM supplied at an excellent price and... Voir plus

À propos de l'entreprise

  1. Ordinateur et accessoires

Écrit par l'entreprise

Dell Products and Accessories: Great Prices, Fast Shipping. We have been selling IT products for over 25 years and have been operating online across various platforms since 2000. We specialise in Dell products, including laptops, cases, bags, batteries, chargers, docks, keyboards, palmrests, styluses, and many other parts. All our products come with a 12-month warranty. We offer free delivery on all orders.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

262 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(262)

27 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Sold me a lemon laptop and then ghosted me

Bought decently expensive laptop from these guys on eBay in August 2022. Started having issues with the screen within days, but it was clear there was a major problem several weeks later. Contacted the company via eBay and they initally responded quite quickly with questions and requests for photos before completely ghosting me. I was able to find workarounds and the problems became intermitent. However, I have just had the news from my company's IT team that the monitor is in such a failing state that it will need to be replaced. Buyer beware!
EDIT: the company responded to my email and told me to "calm down" and claimed that I had never contacted them about the laptop. Once I furnished proof of sending them multiple messages, their tone changed and they were apologetic and simply couldn't understand how they had received all of my messages prior to the ones where I was asking them to take action on the faulty machine. They have now offered to service the laptop but unfortunately the only way is for me to mail it back to them in England. Since I no longer live in the UK the time and expense involved to send the laptop to them is very likely not worth it. If they had responded to my several messages sent intially I would have still been in the UK and been able to return the machine to get my money back or have them send a new machine.

6 août 2023
Avis spontané
Logo de Silicon Connect Ltd

Réponse de Silicon Connect Ltd

OK, so, let's get some facts right.

We do not sell " lemon " laptops. Our feedback of 66000 on eBay at 99.9% speaks for itself.

If in unlikely event that any genuine issues with any products we sell, we rectify one way or another.

After my last email to you on Mon 12/09/2022, there are no emails received from you, eBay seller support also confirmed there are no emails officially sent from your eBay user ID within that period.

Alleged emails you claimed you sent on an iPhone " sent " email are no proof that message actually went out , our guess is they may have bounced back , perhaps too big attachments or some other glitch.

Even the email you sent last September, saying pictures attached, did not contain any pictures. I replied to that last email, asking you to resend the email with pictures, that was the last time we heard from you in 11 months.

Our tone has not changed, I apologised for what may have been a glitch, as we have not received any alleged emails you claim you sent during that period.

You could have easily tried to give us a call and send email directly to our direct company email, which you never did. Very easy information to find, on eBay Business seller information, on our invoice supplied to you with the laptop, quick google search, website contact details.

We still are / were happy to resolve, it was your choice not to send the laptop back to us for repairs.

Yes, we did say " You should calm down and watch your language. " after you used these following toxic comments in your email a couple of weeks ago " Well done, you scammers " and " Lowest of the low " etc. , rings a bell ?

You used Trustpilot nine times in total and left five1 star reviews ..., need I say more?

Noté 5 sur 5 étoiles

Bought a Dell pen

Bought a Dell pen. The pen was delievered in a few days and was reapsonbly priced. Great service

4 juillet 2023
Noté 5 sur 5 étoiles

Quick dispatch and well-priced.

Had an incident with our neighbours' kitty, whom "lives" with us. In the winter, he likes laying on my laptop keyboard, but it has been running *extremely* hot lately (Alienware are horrendous in that regard) and he jumped from the coffee table on to the laptop as he has many times before, which was on my chest, basically, as I was prone on the couch. He absolutely (understandably) freaked out at the heat, and as I tried to get out from under him to help, he bore down even harder, scratching me and the coating off a few keys and breaking the clips off one altogether. None lay flat anymore, either. It was a whole thing for about a minute until my partner ran out of a remote meeting, and in to grab him for me. Anyway, single keys are very expensive; around £4 per on eBay for used, even. But, mine are the newest version for that model, so couldn't even get them (they would fit, but are a different font). I didn't think I'd find a whole keyboard outside Dell, if at all, but was delighted to find a brand new pristine keyboard intact for £32 (£5 was shipping, since it was the only thing I got). I was going to spend half that for four used keys on eBay! Ordered them late at night, was dispatched first thing next morning and delivered that afternoon, I think? Next day, if not. So fast. Thank you!

YouTube for installation myself, but forsee no issues. Just got everything I need, so tomorrow is the big day. Exciting. 🙂

14 juin 2023
Noté 5 sur 5 étoiles

Couldn't ask for better service.

Couldn't ask for better service.
Ordered on Sunday evening and package received via Royal Mail on Tuesday morning.
VAT Invoice with the package for business expenses.

29 mai 2023

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus