Rehnit is an amazing support coordinator. He made my life much more easier, very sharp for understanding what I need, fast replies and kind communication. I thank you very much for all the effort an... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Rehnit is an amazing support coordinator. He made my life much more easier, very sharp for understanding what I need, fast replies and kind communication. I thank you very much for all the effort an... Voir plus
L'entreprise a répondu
I couldn’t recommend SilverDoor and July Maccesi, Client Services Consultant, more highly. We had a short term (3-4 weeks) rent requirement in Exeter, and July was brilliant from start to finish. She... Voir plus
L'entreprise a répondu
After an initial phone call to Simona sketching out the accommodation requirement, after a day an email came back outlining 3 options. I accepted one of these and agreed terms and paid by corporate c... Voir plus
L'entreprise a répondu
Joey is very helpful. Every time I encounter a problem or have a special ask, he rises to the challenge and resolves all issues almost immediately. What’s more, he is extremely kind and deserves spec... Voir plus
L'entreprise a répondu
SilverDoor is the world's leading corporate serviced accommodation provider for business travel and mobility professionals. Our global portfolio of over 1 million apartments means we will find your ideal business travel accommodation quickly and intelligently, anywhere in the world. For over 25 years we've been dedicated to providing the highest quality corporate accommodation, but it's our personal service that makes us the world's most trusted serviced apartment experts. Whether it's a full mobility programme, a tricky one-off relocation, or a fast-turnaround business trip, SilverDoor delivers exceptional service through proven partnerships, cutting-edge technology and honest, impartial advice. We know every traveller and every trip is unique. So, there will always be someone at the end of the phone within three rings: no unhelpful chatbots or endless menus, just a real person if you need them, 24 hours a day. We offer bookers the best of both worlds: our multiple award-winning, customisable technology makes finding the right accommodation easier, and our friendly team of corporate accommodation specialists share the real-life insights that make the difference. With consistent recognition through awards at the Business Travel Awards and beyond, our people-powered technology ensures every booking and every trip is seamless and personalised. Our world-class booking tool, SilverDoor.com, allows travel and mobility bookers to manage accommodation bookings on one easy-to-use dashboard. With full 360 visibility of accommodation programmes and bespoke reporting dashboards, SilverDoor.com allows our clients to refine, analyse and optimise their managed travel. We pride ourselves on holding the highest safety and security standards, personally vetting and inspecting our properties and measuring them against over 100 criteria. We invest in only the most robust, authenticated compliance measures, ensuring every guest is safe, secure and informed. We also take our responsibilities seriously beyond the booking: our award-winning Carbon Calculator estimates the carbon emissions produced per night for serviced apartment stays, allowing bookers to monitor and make data-driven, sustainable booking decisions. Headquartered in London, SilverDoor has 15 offices around the world – from San Francisco to Shanghai – with clients ranging from major multinationals to local businesses. We let our clients' experiences speak for themselves. Browse our reviews or get in touch to find out what SilverDoor can do for you.
Écrit par l'entreprise

Building 7 Chiswick Park, 566 Chiswick High Road, W4 5YG, Chiswick, London, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Extremely easy process. Jayne was more than helpful to meet our needs and amended whenever any changes were needed. Highly recommend.

Réponse de SilverDoor
Used SilverDoor for many year!!
And absolutely an Excellent service! Reliable, fast response, and they try their best in providing secure housing for employees!
Independent thinking in case of emergency during the week-end to help with the best solution if any issues during the stay. Strong customer service. Same day responses if not same hour...
As a relocation provider, I highly recommend them! And confident we will have many years additional of partnership. Thank you to the Team. :)

Réponse de SilverDoor
Excellent service from start to finish. When I ran into an issue during my stay, Jazmine and the SilverDoor team responded quickly and made sure everything was sorted. Communication was clear, friendly, and genuinely helpful throughout, and they followed up to confirm I was happy. It's rare to feel this well looked after. Highly recommend.

Réponse de SilverDoor
Great experience throughout the inquiry and booking process - especially great service provided by Shane. Thank you for all the support. I will definitely engage Silver Door again for my future bookings

Réponse de SilverDoor
Excelente experiencia con Michael Hall y resto del equipo en SilverDoor. Responden muy rápido, ofrecen apartamentos de calidad y muy bien cuidados, y el servicio post check-in es muy eficiente. Hemos colaborado con ellos durante años y los recomiendo al 100%. ¡Gracias, SilverDoor!

Réponse de SilverDoor
Working with SilverDoor(formerly Synergy housing) has been seamless. Fast communication, excellent property choices, and a team that actually cares about getting it right for the client. As a business partner we appreciate their professionalism and reliability. What sets SilverDoor apart is their attention to detail — from the first inquiry to check-in and beyond.
The account team is proactive and easy to work with. Special mention - Nakul, Nandhini, Bhagyaraj, Sujith, Naveen, Lavanya.
Highly recommend SilverDoor as a trusted partner in the corporate housing space.

Réponse de SilverDoor
professionalità&gentilezza
Sara Garibaldi e' stata prontissima a fornire tutte le informazioni richieste; inoltre si e' attivata subito per alcune richieste dell'ultimo minuto sorte da parte dell'Ospite della prenotazione in questione;

Réponse de SilverDoor
Naveen and Nandini are very good at their work, and their response time is faster and efficient which makes our job very easy.

Réponse de SilverDoor
very efficient and friendly service, quick turnaround from Jack

Réponse de SilverDoor
I have used Silverdoor for over 2 years now for all of our long term accomodation requirements. The booking process is so easy, and with our dedicated account manager communication is a breeze and it is refreshing to speak to a real person, in real time! No requirement seems too big and they are always on hand to help us whenever we need it.
Special mention to Oliwia Zaczek who always goes the extra mile.

Réponse de SilverDoor
First, i wanna give a shout-out to Sujith R as he is always the person i liaised with. Sujith has exhibited strong sense of ownership and responsibility towards the cases that we need to work together. He is attentive, prompt in his responses, and problem-solver as well. He provides great service and care and he gets things done - fast and correct. So, i greatly value this strong partnership we have towards the customers we have.
The other person i wanna give a shout-out is Nandhini. Although i do not know her long, but my interaction with her has been pleasant, and she also has exhibited promptness and care in delivering great service to our customers.
Thank you very much to both Sujith and Nandhini :)

Réponse de SilverDoor
Thank you very much for the daily support that the SilverDoor team provides us.
We look forward to working even more closely together and continuing to strengthen our partnership.
Thank you once again!

Réponse de SilverDoor
Gabriela es una gran profesional. Agradecer a todo el equipo de SilverDoor por el soporte recibido en el día a día.

Réponse de SilverDoor
Special Thanks – Sujith
A special thank you to Sujith for your professionalism, responsiveness, and efficiency in coordinating airport transfers for LinkedIn employees.
For many employees, the airport transfer is their very first interaction with our relocation services before they arrive at their temporary accommodation. You have consistently ensured that this first experience is a positive one by reaching out to employees promptly, communicating proactively, and managing each arrangement seamlessly.
Thank you for your dedication and for consistently delivering an excellent customer experience from the very start of the relocation journey.
Best Regards,
Calister

Réponse de SilverDoor
The client Service coordinator's
given us excellent support, consistently meeting customer requirements and resolving concerns effectively. Their proactive approach in offering alternative solutions during high-pressure periods is a significant asset, and I look forward to our ongoing work together.
People to height light Naveen Thammaiah, Sujith, Nandini Harinath, Ritesh Pradhan and Emelia Razak

Réponse de SilverDoor
Excellent service by Nakul, Nandini, Naveen, Bhagyaraj and Sujith.

Réponse de SilverDoor
The team is highly professional and truly skilled at what they do. Whether by phone or email, they are always accessible and responsive. Since we began working together, I have never had a single negative experience. All I can say is: keep up the excellent work, and thank you for your continued support.

Réponse de SilverDoor
I have had a wonderful experience working with Alex Roberts at SilverDoor. Alex is responsive and supportive. There is no issue too big or too small that Alex won’t help with, making my experience so very positive.

Réponse de SilverDoor
Working with Silverdoor has been great. From the initial searches to the setup, Diana A was super helpful and made the process effortless every step of the way. Having to secure a place from a different country is always difficult, but Diana has been the best resource throughout the whole process and very responsive.

Réponse de SilverDoor
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.