SilverDoor Avis 

1 353
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Rehnit is an amazing support coordinator. He made my life much more easier, very sharp for understanding what I need, fast replies and kind communication. I thank you very much for all the effort an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I couldn’t recommend SilverDoor and July Maccesi, Client Services Consultant, more highly. We had a short term (3-4 weeks) rent requirement in Exeter, and July was brilliant from start to finish. She... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

After an initial phone call to Simona sketching out the accommodation requirement, after a day an email came back outlining 3 options. I accepted one of these and agreed terms and paid by corporate c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Joey is very helpful. Every time I encounter a problem or have a special ask, he rises to the challenge and resolves all issues almost immediately. What’s more, he is extremely kind and deserves spec... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Logement indépendant avec services
  2. Agence de voyages
  3. Hébergement acceptant les animaux
  4. Hébergement de groupes
  5. Hôtel Business
  6. Logement meublé

Écrit par l'entreprise

SilverDoor is the world's leading corporate serviced accommodation provider for business travel and mobility professionals. Our global portfolio of over 1 million apartments means we will find your ideal business travel accommodation quickly and intelligently, anywhere in the world. For over 25 years we've been dedicated to providing the highest quality corporate accommodation, but it's our personal service that makes us the world's most trusted serviced apartment experts. Whether it's a full mobility programme, a tricky one-off relocation, or a fast-turnaround business trip, SilverDoor delivers exceptional service through proven partnerships, cutting-edge technology and honest, impartial advice. We know every traveller and every trip is unique. So, there will always be someone at the end of the phone within three rings: no unhelpful chatbots or endless menus, just a real person if you need them, 24 hours a day. We offer bookers the best of both worlds: our multiple award-winning, customisable technology makes finding the right accommodation easier, and our friendly team of corporate accommodation specialists share the real-life insights that make the difference. With consistent recognition through awards at the Business Travel Awards and beyond, our people-powered technology ensures every booking and every trip is seamless and personalised. Our world-class booking tool, SilverDoor.com, allows travel and mobility bookers to manage accommodation bookings on one easy-to-use dashboard. With full 360 visibility of accommodation programmes and bespoke reporting dashboards, SilverDoor.com allows our clients to refine, analyse and optimise their managed travel. We pride ourselves on holding the highest safety and security standards, personally vetting and inspecting our properties and measuring them against over 100 criteria. We invest in only the most robust, authenticated compliance measures, ensuring every guest is safe, secure and informed. We also take our responsibilities seriously beyond the booking: our award-winning Carbon Calculator estimates the carbon emissions produced per night for serviced apartment stays, allowing bookers to monitor and make data-driven, sustainable booking decisions. Headquartered in London, SilverDoor has 15 offices around the world – from San Francisco to Shanghai – with clients ranging from major multinationals to local businesses. We let our clients' experiences speak for themselves. Browse our reviews or get in touch to find out what SilverDoor can do for you.

SilverDoor is the world's leading corporate serviced accommodation provider, connecting businesses with reliable, high-quality apartments anywhere in the world.

Écrit par l'entreprise

Personal service, enhanced by innovation.
Our global portfolio of over 1 million apartments covers more than 140 countries, giving business travel and mobility professionals access to the right accommodation in virtually any destination. Behind that portfolio is a network of over 3,000 property partners, each carefully vetted and selected so clients can book with confidence. Every booking is handled by a dedicated team that takes time to understand your programme, your travellers, and the details that make a stay a success. Our technology makes the process straightforward: a single platform for searching, booking, reporting, and invoicing, giving travel and mobility managers full visibility and control without the administrative burden. But what sets us apart is the combination of award-winning personal service and cutting-edge technology. We build lasting partnerships with our clients, learning how each organisation operates and applying that knowledge every time. Whether it's a full mobility programme, a tricky one-off relocation, or a fast-turnaround business trip, you get the same attentive, consistent service: informed by data, delivered by people who care. Trusted by some of the world's leading organisations for over 25 years.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

1 k avis

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4,8

Tous les avis

(1 353)

86 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Extremely easy process

Extremely easy process. Jayne was more than helpful to meet our needs and amended whenever any changes were needed. Highly recommend.

23 juillet 2026
Avis spontané
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Réponse de SilverDoor

Hi Tommy,

Thanks for taking time to leave your feedback.

It's great to hear that Jayne has been there for your throughout the booking process and made the whole process straight forward. We hope you enjoy your stay!

Kind regards,

Chris Lyon
Head of Client Services EMEA

Noté 5 sur 5 étoiles

Used SilverDoor for many year

Used SilverDoor for many year!!
And absolutely an Excellent service! Reliable, fast response, and they try their best in providing secure housing for employees!

Independent thinking in case of emergency during the week-end to help with the best solution if any issues during the stay. Strong customer service. Same day responses if not same hour...

As a relocation provider, I highly recommend them! And confident we will have many years additional of partnership. Thank you to the Team. :)

24 juillet 2026
Avis spontané
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Réponse de SilverDoor

Dear Marine,

Many thanks for the glowing review!

It's lovely to hear that we have worked together for a number of years and the team provide that great service we pride ourselves on!

We look forward to many years of working together!

Kind regards,

Chris Lyon
Head of Client Services EMEA

Noté 5 sur 5 étoiles

Quick, caring, and professional throughout

Excellent service from start to finish. When I ran into an issue during my stay, Jazmine and the SilverDoor team responded quickly and made sure everything was sorted. Communication was clear, friendly, and genuinely helpful throughout, and they followed up to confirm I was happy. It's rare to feel this well looked after. Highly recommend.

21 juillet 2026
Avis spontané
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Réponse de SilverDoor

Dear Mohamed,

Many thanks for taking the time out to leave a review!

We appreciate that from time to time things may go wrong, however it's how we respond and react to those situations when they arise. It's great to hear that Jasmine and the team were there for you and manage to successfully resolve the situation for you!

We hope you enjoy the rest of your stay.

Kind regards,

Chris Lyon
Head of Client Services EMEA

Noté 5 sur 5 étoiles

For all service apartments bookings

Great experience throughout the inquiry and booking process - especially great service provided by Shane. Thank you for all the support. I will definitely engage Silver Door again for my future bookings

13 juin 2026
Avis spontané
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Réponse de SilverDoor

Many thanks for the 5* review!

It's lovely to hear that Shane provided a great experience! I will be sure to pass your review onto him.

Kind regards,

Chris Lyon
Head of Client Services EMEA

Noté 5 sur 5 étoiles

Excelente experiencia

Excelente experiencia con Michael Hall y resto del equipo en SilverDoor. Responden muy rápido, ofrecen apartamentos de calidad y muy bien cuidados, y el servicio post check-in es muy eficiente. Hemos colaborado con ellos durante años y los recomiendo al 100%. ¡Gracias, SilverDoor!

1 juillet 2026
Avis spontané
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Réponse de SilverDoor

Muchas gracias por tu reseña y por confiar en SilverDoor durante todos estos años! Nos alegra saber que has tenido una buena experiencia con Michael y el resto del equipo. Agradecemos sinceramente tu recomendación y esperamos seguir colaborando contigo durante muchos años más.

Un saludo,
Chris Lyon, Responsable de Atención al Cliente EMEA

Noté 5 sur 5 étoiles

Highly recommended SilverDoor(formerly…

Working with SilverDoor(formerly Synergy housing) has been seamless. Fast communication, excellent property choices, and a team that actually cares about getting it right for the client. As a business partner we appreciate their professionalism and reliability. What sets SilverDoor apart is their attention to detail — from the first inquiry to check-in and beyond.

The account team is proactive and easy to work with. Special mention - Nakul, Nandhini, Bhagyaraj, Sujith, Naveen, Lavanya.

Highly recommend SilverDoor as a trusted partner in the corporate housing space.

18 juillet 2026
Avis spontané
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Réponse de SilverDoor

Dear Omprakash,

Thank you for posting the 5* review!

It's great to hear the excellent work the team do to set us apart from the competition!

We look forward to continuing working with you on your corporate stays.

Kind regards,

Chris Lyon
Head of Client Services EMEA

Noté 5 sur 5 étoiles

professionalità&gentilezza

professionalità&gentilezza
Sara Garibaldi e' stata prontissima a fornire tutte le informazioni richieste; inoltre si e' attivata subito per alcune richieste dell'ultimo minuto sorte da parte dell'Ospite della prenotazione in questione;

17 juillet 2026
Avis spontané
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Réponse de SilverDoor

Grazie mille per questa recensione!
È sempre un piacere soddisfare tutte le vostre richieste relative all'alloggio. Ci impegniamo a trovare le migliori opzioni possibili per i nostri clienti.
Non esitate a contattarci ancora in futuro!

Noté 5 sur 5 étoiles

Naveen and Nandini are very good at…

Naveen and Nandini are very good at their work, and their response time is faster and efficient which makes our job very easy.

17 juillet 2026
Avis spontané
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Réponse de SilverDoor

Dear Shruthi,

Thank you for taking the time and leaving a 5 * review!

It's fantastic to hear that the team are making your job easier!

Look forward to continuing to work with you.

Kind regards,

Chris Lyon
Head of Clients Services EMEA

Noté 5 sur 5 étoiles

very efficient and friendly service

very efficient and friendly service, quick turnaround from Jack

17 juillet 2026
Avis spontané
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Réponse de SilverDoor

Dear Basia,

Many thanks for the 5* review!

Great to hear you received excellent service from Jack!

We hope you enjoy your stay.

Kind regards,

Chris Lyon
Head of Client Services EMEA

Noté 5 sur 5 étoiles

I have used Silverdoor for over 2 years…

I have used Silverdoor for over 2 years now for all of our long term accomodation requirements. The booking process is so easy, and with our dedicated account manager communication is a breeze and it is refreshing to speak to a real person, in real time! No requirement seems too big and they are always on hand to help us whenever we need it.
Special mention to Oliwia Zaczek who always goes the extra mile.

17 juillet 2026
Avis spontané
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Réponse de SilverDoor

Hi Lauren,

Many thanks for taking time out to write your review.

It's great to hear that you find the process easy and we love to speak to our guests!

Kind regards,

Chris Lyon
Head of Client Services EMEA

Noté 5 sur 5 étoiles

Promptness, care and Attentiveness

First, i wanna give a shout-out to Sujith R as he is always the person i liaised with. Sujith has exhibited strong sense of ownership and responsibility towards the cases that we need to work together. He is attentive, prompt in his responses, and problem-solver as well. He provides great service and care and he gets things done - fast and correct. So, i greatly value this strong partnership we have towards the customers we have.

The other person i wanna give a shout-out is Nandhini. Although i do not know her long, but my interaction with her has been pleasant, and she also has exhibited promptness and care in delivering great service to our customers.

Thank you very much to both Sujith and Nandhini :)

16 juillet 2026
Avis spontané
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Réponse de SilverDoor

Dear Elaine,

Thanks for the 5* review!

We are so happy to hear about your positive experience and appreciate you taking the time to share your kind words. It's wonderful to know that Sujith and Nandhini provided such excellent service. We truly value the strong partnership and we look forward to continuing to provide exceptional support.

Kind regards,

Chris Lyon
Head of Client Services EMEA

Noté 5 sur 5 étoiles

Service

Thank you very much for the daily support that the SilverDoor team provides us.

We look forward to working even more closely together and continuing to strengthen our partnership.

Thank you once again!

17 juillet 2026
Avis spontané
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Réponse de SilverDoor

Thank you for the review, we really appreciate it and the partnership we have!

Kind regards,

Chris Lyon
Head of Client Service EMEA

Noté 5 sur 5 étoiles

MUY PROFESIONALES

Gabriela es una gran profesional. Agradecer a todo el equipo de SilverDoor por el soporte recibido en el día a día.

17 juillet 2026
Avis spontané
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Réponse de SilverDoor

Muchas gracias por tus palabras! Nos alegra mucho saber que Gabriela y todo el equipo de SilverDoor han podido brindarte el apoyo que necesitas en el día a día. Trasladaremos tu agradecimiento a Gabriela y al resto del equipo, seguro que les hará mucha ilusión leer tu comentario.

Un saludo,
Chris Lyon, Responsable de Atención al Cliente EMEA

Noté 5 sur 5 étoiles

Special Thanks - Sujith

Special Thanks – Sujith

A special thank you to Sujith for your professionalism, responsiveness, and efficiency in coordinating airport transfers for LinkedIn employees.

For many employees, the airport transfer is their very first interaction with our relocation services before they arrive at their temporary accommodation. You have consistently ensured that this first experience is a positive one by reaching out to employees promptly, communicating proactively, and managing each arrangement seamlessly.

Thank you for your dedication and for consistently delivering an excellent customer experience from the very start of the relocation journey.

Best Regards,
Calister

17 juillet 2026
Avis spontané
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Réponse de SilverDoor

Dear Calister,

Thanks for the review!

It's lovely to read that Sujith and the team have provided such excellent customer service for your guests. We pride ourselves on delivering an excellent experience from start to finish.

Kind regards,

Chris Lyon
Head of Client Services EMEA

Noté 5 sur 5 étoiles

The client Service coordinator's

The client Service coordinator's
given us excellent support, consistently meeting customer requirements and resolving concerns effectively. Their proactive approach in offering alternative solutions during high-pressure periods is a significant asset, and I look forward to our ongoing work together.

People to height light Naveen Thammaiah, Sujith, Nandini Harinath, Ritesh Pradhan and Emelia Razak

17 juillet 2026
Avis spontané
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Réponse de SilverDoor

Dear Swarna,

Appreciate you taking time to leave the 5* review.

I will be sure to pass on the fantastic feedback to our team in Bangalore! We look forward to continuing to work with you and your guests.

Kind regards,

Chris Lyon
Head of Client Services EMEA

Noté 5 sur 5 étoiles

Excellent service by Nakul

Excellent service by Nakul, Nandini, Naveen, Bhagyaraj and Sujith.

1 juillet 2026
Avis spontané
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Réponse de SilverDoor

Dear Vinay,

Many thanks for the review.

It's great to hear that you have had excellent service from all of our team! I will be sure to pass on the feedback.

Kind regards,

Chris Lyon
Head of Client Services EMEA

Noté 5 sur 5 étoiles

Cheers to an amazing team

The team is highly professional and truly skilled at what they do. Whether by phone or email, they are always accessible and responsive. Since we began working together, I have never had a single negative experience. All I can say is: keep up the excellent work, and thank you for your continued support.

21 juin 2026
Avis spontané
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Réponse de SilverDoor

Dear Adit,

Cheers to you for a wonderful review! We look forward to continuing the excellent working relationship together.!

Kind regards,

Chris Lyon
Head of Client Services EMEA

Noté 5 sur 5 étoiles

Excellent .

17 juillet 2026
Avis spontané
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Réponse de SilverDoor

Dear Prajakta,

Many thanks for the 5* stars!

Kind regards,

Chris Lyon
Head of Client Services EMEA

Noté 5 sur 5 étoiles

Alex Roberts - positive experience

I have had a wonderful experience working with Alex Roberts at SilverDoor. Alex is responsive and supportive. There is no issue too big or too small that Alex won’t help with, making my experience so very positive.

16 juillet 2026
Avis spontané
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Réponse de SilverDoor

Dear Jennifer,

Thanks for taking the time to leave a review.

We always aim to provide responsive and supportive service, and it's wonderful to know we achieved that. Thank you for sharing!

Kind regards,

Chris Lyon
Head of Client Services EMEA

Noté 5 sur 5 étoiles

Effortless planning

Working with Silverdoor has been great. From the initial searches to the setup, Diana A was super helpful and made the process effortless every step of the way. Having to secure a place from a different country is always difficult, but Diana has been the best resource throughout the whole process and very responsive.

16 juillet 2026
Avis spontané
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Réponse de SilverDoor

Dear Steve

Thank you for your kind words.

We are so happy to hear about your positive experience with us! We understand that securing a place from a different country can be challenging, and we are glad Diana make the process effortless for you.

Kind regards,

Chris Lyon
Head of Client Services EMEA

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