Rehnit is an amazing support coordinator. He made my life much more easier, very sharp for understanding what I need, fast replies and kind communication. I thank you very much for all the effort an... Voir plus
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Lisez les avis des autres
I couldn’t recommend SilverDoor and July Maccesi, Client Services Consultant, more highly. We had a short term (3-4 weeks) rent requirement in Exeter, and July was brilliant from start to finish. She... Voir plus
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After an initial phone call to Simona sketching out the accommodation requirement, after a day an email came back outlining 3 options. I accepted one of these and agreed terms and paid by corporate c... Voir plus
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Joey is very helpful. Every time I encounter a problem or have a special ask, he rises to the challenge and resolves all issues almost immediately. What’s more, he is extremely kind and deserves spec... Voir plus
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À propos de l'entreprise
- Logement indépendant avec services
- Agence de voyages
- Hébergement acceptant les animaux
- Hébergement de groupes
- Hôtel Business
- Logement meublé
Écrit par l'entreprise
SilverDoor is the world's leading corporate serviced accommodation provider for business travel and mobility professionals. Our global portfolio of over 1 million apartments means we will find your ideal business travel accommodation quickly and intelligently, anywhere in the world. For over 25 years we've been dedicated to providing the highest quality corporate accommodation, but it's our personal service that makes us the world's most trusted serviced apartment experts. Whether it's a full mobility programme, a tricky one-off relocation, or a fast-turnaround business trip, SilverDoor delivers exceptional service through proven partnerships, cutting-edge technology and honest, impartial advice. We know every traveller and every trip is unique. So, there will always be someone at the end of the phone within three rings: no unhelpful chatbots or endless menus, just a real person if you need them, 24 hours a day. We offer bookers the best of both worlds: our multiple award-winning, customisable technology makes finding the right accommodation easier, and our friendly team of corporate accommodation specialists share the real-life insights that make the difference. With consistent recognition through awards at the Business Travel Awards and beyond, our people-powered technology ensures every booking and every trip is seamless and personalised. Our world-class booking tool, SilverDoor.com, allows travel and mobility bookers to manage accommodation bookings on one easy-to-use dashboard. With full 360 visibility of accommodation programmes and bespoke reporting dashboards, SilverDoor.com allows our clients to refine, analyse and optimise their managed travel. We pride ourselves on holding the highest safety and security standards, personally vetting and inspecting our properties and measuring them against over 100 criteria. We invest in only the most robust, authenticated compliance measures, ensuring every guest is safe, secure and informed. We also take our responsibilities seriously beyond the booking: our award-winning Carbon Calculator estimates the carbon emissions produced per night for serviced apartment stays, allowing bookers to monitor and make data-driven, sustainable booking decisions. Headquartered in London, SilverDoor has 15 offices around the world – from San Francisco to Shanghai – with clients ranging from major multinationals to local businesses. We let our clients' experiences speak for themselves. Browse our reviews or get in touch to find out what SilverDoor can do for you.
SilverDoor is the world's leading corporate serviced accommodation provider, connecting businesses with reliable, high-quality apartments anywhere in the world.
Écrit par l'entreprise
- Personal service, enhanced by innovation.
- Our global portfolio of over 1 million apartments covers more than 140 countries, giving business travel and mobility professionals access to the right accommodation in virtually any destination. Behind that portfolio is a network of over 3,000 property partners, each carefully vetted and selected so clients can book with confidence. Every booking is handled by a dedicated team that takes time to understand your programme, your travellers, and the details that make a stay a success. Our technology makes the process straightforward: a single platform for searching, booking, reporting, and invoicing, giving travel and mobility managers full visibility and control without the administrative burden. But what sets us apart is the combination of award-winning personal service and cutting-edge technology. We build lasting partnerships with our clients, learning how each organisation operates and applying that knowledge every time. Whether it's a full mobility programme, a tricky one-off relocation, or a fast-turnaround business trip, you get the same attentive, consistent service: informed by data, delivered by people who care. Trusted by some of the world's leading organisations for over 25 years.
Coordonnées de contact
Building 7 Chiswick Park, 566 Chiswick High Road, W4 5YG, Chiswick, London, Royaume-Uni
- +44 (0)20 8090 8090
- stay@silverdoor.com
- silverdoorapartments.com
4,8
Excellent
1 k avis
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Great Staff
Our company has been using silverdoor for a while now and the whole team are always friendly, helpful and efficient.
A BIG shout out to Rhianna who help me with multiple apartment bookings and all the many changes that came with it!
Keep up the great work!
22 mai 2025
Avis spontané
Réponse de SilverDoor
Hi Kerry,
Many thanks for the lovely feedback on the service Rhianna has been providing. I will be sure to pass the feedback on.
We look forward to continuing to work with you.
Kind regards,
Chris Lyon
Head of Client Services
Amazing service/Quick/ Efficient/ Seamless
I communicated with Halle, she is was absolutely amazing! SilverDoor in a whole are amazing and their locations are gorgeous with very fair pricing.
28 mai 2025
Avis spontané
Réponse de SilverDoor
Hi Joetta,
Thank you for taking the time to reply with the feedback! We agree with also think Halle is amazing!
We hope you enjoy your upcoming stay.
Kind regards,
Chris Lyon
Head of Client Services
A star at Silverdoor
Our experience with Silverdoor started & Ended with Lauren, who has been nothing short of exceptional. From the very beginning, her assistance throughout the entire booking process was truly phenomenal, transforming what could have been a stressful experience into one that was genuinely smooth and effortless.
Lauren's exceptional professionalism is evident in every interaction. She consistently went above and beyond our expectations, notably by successfully negotiating for us, a gesture that is not typically offered and incredibly beneficial. This level of dedication and proactive problem-solving truly sets her apart.
Beyond her remarkable efficiency and professional acumen, Lauren also shines as a genuinely lovely and helpful person. Her positive attitude and willingness to go the extra mile have made a significant difference to our travel preparations. We are deeply appreciative of her outstanding service and would wholeheartedly recommend her to anyone seeking a seamless and pleasant booking experience."
24 mai 2025
Avis spontané
Réponse de SilverDoor
Dear JJ Choppra,
We appreciate you sharing your booking experience. We're happy to hear that the assistance you received was exceptional and made the process smooth and effortless. We're glad that the dedication shown exceeded your expectations. It’s great to know that the positive attitude and willingness to go the extra mile significantly impacted your travel preparations.
warm regards
Michelle Shepherd
Head Account Manager
Thank You for Your Excellent Support for Mr Jo Beom Hee
Hi Jonathan,
I just wanted to extend my sincere thanks for the outstanding support you provided in helping my assignee secure his ideal home.
Your prompt communication, attention to detail, and seamless handling of the entire process made a huge difference. The assignee was very happy with how smoothly everything went, and I truly appreciate the efficiency and professionalism you brought to the table.
It’s always a pleasure working with someone as reliable and dedicated as you. Looking forward to continuing our great partnership!
22 mai 2025
Avis spontané
Réponse de SilverDoor
Hi Miko,
Many thanks for your kind words on the service you have received from Jonathan.
We looking forward as well to continuing to work together and growing our partnership.
Kind regards,
Chris Lyon
Head of Client Services
Easy to communicate with quick responses
14 mai 2025
Avis spontané
Réponse de SilverDoor
We appreciate you taking the time to share your positive experience. We strive to provide excellent customer service and are glad you found our communication to be responsive.
Kind regards
Michelle Shepherd
Head Account Manager.
Joanne is so helpful!
Joanne is so helpful!
Always responds quickly, clearly, and gets bookings completed. No stress, simple and easy.
6 mai 2025
Avis spontané
Réponse de SilverDoor
We're thrilled to hear about your positive experience with Joanne! It's wonderful to know that she provided such helpful and efficient service. We appreciate your kind words and will share your feedback with her.
Warm regards
Michelle Shepherd
Head Account Manager
Réponse de SilverDoor
We are so happy to hear you had an awesome stay! We appreciate your kind words and look forward to welcoming you back again soon.
Warm regards
Michelle Shepherd
Head Account Manager
Michelle and Georgia helped me check in…
Michelle and Georgia helped me check in to my apartment successfully. They were extremely helpful and professional. More guests services like them!. Would book through SilverDoor again!
23 avril 2025
Avis spontané
Réponse de SilverDoor
Hi Tasfir,
We are thrilled to hear about your positive experience with Michelle and Georgia! It's wonderful to know that they made your check-in process smooth and enjoyable. We strive to provide excellent customer service, and we're delighted that our team members exceeded your expectations.
Warm regards
Michelle Shepherd
Head Account Manager
Rhianna was very helpful
Rhianna was very helpful, booking in the property efficiently and providing a friendly service.
29 avril 2025
Avis spontané
Réponse de SilverDoor
Hi Ellie,
We're so pleased to hear about your positive experience with Rhianna. We strive to provide excellent customer service, and we're happy to know that Rhianna met your expectations.
Warm regards
Michelle Shepherd
Head Account Manager
Rhianna was extremely helpful & very…
Rhianna was extremely helpful & very time efficient!
28 avril 2025
Avis spontané
Réponse de SilverDoor
We're so glad to hear that you had a positive experience. We appreciate your kind words about Rhianna's helpfulness and efficiency.
Thank you
Michelle Shepherd
Head Account Manager
Always a good experience using…
Always a good experience using SILVERDOOR to book accommodation whenever I’m visiting London. A special shoutout to Rhianna who always manages to find me something that meets my requirements and is always on hand with a quick response.
25 avril 2025
Avis spontané
Réponse de SilverDoor
Thank you for your kind words. We're delighted to hear you consistently have a positive experience using our services. We appreciate your recognition of Rhianna's dedication and expertise in finding the perfect accommodation for you. We strive to provide exceptional customer service and are thrilled that you've had such a great experience.
Warm regards
Michelle Shepherd
Head Account Manager.
Made the process easy and clear
The team was quick, professional, and understanding of my needs. Communication was always clear and kind, really made the whole process smooth and stress-free.
17 avril 2025
Avis spontané
Réponse de SilverDoor
Hi Mohamad,
We're so glad to hear you had a positive experience! It's wonderful to know our team was able to provide you with the support and understanding you needed. We strive to make every interaction as smooth and stress-free as possible.
Michelle Shepherd
Head Account Manager
Thank you
Silver Door has made searching for accommodation so easy - Amelie has been nothing more than helpful. Highly recommended !
14 avril 2025
Avis spontané
Réponse de SilverDoor
Hi Tami,
We are thrilled to hear that you had a positive experience with Silver Door. We appreciate your kind words about Amelie's helpfulness. We strive to make the accommodation search process as smooth and enjoyable as possible for our customers.
Warm regards
Michelle Shepherd
Head Account Manager
Thanks Joe for your wonderful services
Thanks Joe for your wonderful services. Appreciate you following up and helping me throughout the process, I am grateful for your efforts and admire your professionalism.
14 avril 2025
Avis spontané
Réponse de SilverDoor
Hi Lokesh,
We are so glad to hear that you have had a positive experience. We strive to provide excellent customer service and appreciate your kind words about our team member, Joe.
Warm regards
Michelle Shepherd
Head Account Manager.
Corporate Account
Julie is very friendly, helpful and professional. All emails are answered quickly and all new enquiries responded to and booked the same day.
9 avril 2025
Avis spontané
Réponse de SilverDoor
Hi Shauna,
Thank you for your kind words. We are delighted to hear that you had a positive experience with Julie. We really appreciate your recognition of her efforts.
Kind regards,
Chris Lyon
Head of Client Services
Definitely my go to! A great experience!
Niquisha helped me with my enquiries and finally my rental from start to finish. She was responsive and knowledgeable of the area which I was looking at. This led to an easy decision on the rental. Appreciated her step by step approach that made the whole process seamless! Much appreciated!
7 avril 2025
Avis spontané
Réponse de SilverDoor
Hi Renita,
Many thanks for taking the time to provide feedback on your recent booking experience.
We are thrilled to hear that Niquisha looked after you from start to finish and made the whole process easy.
I hope you enjoy your upcoming stay and we look forward to working with you again soon.
Kind regards,
Chris Lyon
Head of Client Services
Have been dealing with Sarah Garnett…
Have been dealing with Sarah Garnett who has been fantastic. Great customer service, responsive, friendly and helpful. One of our clients had a slight issue with the TV remote in a property and Sarah got the problem resolved within the hour
9 avril 2025
Avis spontané
Réponse de SilverDoor
Hi Daniel,
Thank you for your feedback.
We agree Sarah is fantastic and it's great that this has shone through in the service she has provided.
I hope your client continues to enjoy their stay and we look forward to working with you again soon.
Kind regards,
Chris Lyon
Head of Client Services
Great Customer service
I've being using silverdoor for about 8 months, they are always responsive and helpful.
Calls out of hours are answered and actioned immediately.
My contact Sarah had gone above and beyond in managing my bookings and as been excellent to deal with.
1 avril 2025
Avis spontané
Réponse de SilverDoor
Hi Rhona,
Thank you for your feedback. It's great to hear that you are a returning guest of ours and Sarah has gone above and beyond in the service she has provided.
We look forward to continue working with you on your future requests.
Kind regards,
Chris Lyon
Head of Client Services
Easy Process
I am going to LSE this summer and was looking for a place to stay. Julie and the rest of the team were very helpful and responsive during this process, and found a place within my budget. It was a very easy process.
28 mars 2025
Avis spontané
Réponse de SilverDoor
Hi,
We are very happy to hear about your positive experience with our team. We strive to provide excellent customer service and are delighted that Julie and the team were able to find a suitable place within your budget. We appreciate your kind words and hope you have a wonderful summer.
We look forward to working with you again in the near future.
Thank you once again.
Warm regards,
Michelle Shepherd
Liberty Reeves Amazing Realtor and extremely helpful
We used Liberty Reeves as our realtor for a short term rental in London. She was extremely helpful and found us multiple options within our price range within a couple of hours. She was super quick to respond and helped clear up any confusion we had about certain properties. We found the perfect rental for our trip to London and would definitely use her again to find a place to stay when traveling! She made the process so much less stressful!
7 avril 2025
Avis spontané
Réponse de SilverDoor
Dear Alexi,
Thank you very much for your positive feedback — we greatly appreciate it.
Our clients’ feedback plays a key role in helping us maintain the high level of service we provide, while also allowing us to continually enhance the booking experience. We look forward to working with you again in the near future for all your accommodation requirements.
Thank you once again.
Warm regards,
Michelle Shepherd
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