Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Again... service at it's best! Silvermine is my go to for all Japanese pokemon products for the simple reason of, great service with hassles, product always arrive in top condition. The shipping has... Voir plus

Noté 5 sur 5 étoiles

I’ve been using Silvermine for around 1 year now. Never fail to impress and deliver. Delivery is always super fast; you can tell how hard they work by the speed of shipping, outstanding customer s... Voir plus

Noté 1 sur 5 étoiles

Owner made it extremely difficult to return items. Refused a local drop off, had to pay £12 to post it back. Currently making a section 75 claim against them as they haven't refunded me all the mone... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Shipping was really quick and came packaged nicely. Only ordered one booster box of Raging Surf and got the Groudon AR and Rika SAR, so safe to say these guys aren't ripping open boxes and weighing st... Voir plus

À propos de l'entreprise

  1. Magasin de cartes de collection

Écrit par l'entreprise

We are located in Birmingham, specialized in sealed Japanese Pokemon, Weiss Schwarz and One-Piece trading card products.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

98 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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Noté 5 sur 5 étoiles

Fantastic Experience

Shipping was really quick and came packaged nicely. Only ordered one booster box of Raging Surf and got the Groudon AR and Rika SAR, so safe to say these guys aren't ripping open boxes and weighing stuff! I'm gonna be addicted to ripping Japanese packs and have already ordered from here again and will be using them in the future.

23 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

no communication!

Have sent multiple emails and multiple calls to this company including leaving voice messages! no reply to any of it ! the order i originally made shows up differently after purchase! in my confirmation email! i NEED IT CHANGED BUT NO ONE WILL ANSWER! (avoid!) also its been a week and even thought its the wrong order i still haven't even received the wrong one let alone anything at all

1 juillet 2024
Avis spontané
Logo de Silvermine

Réponse : Silvermine

Hello there

We do not have any direct line for order enquiry! Please send us your order details to sales@silvermine.app we are happy to make this right for you!(Plus small gifts as well)

I.e. Please try using different email address this time as normally we respond all emails within 48 hours.

Noté 3 sur 5 étoiles

Communication Iusses

Review updated - My original view was that potentially this was a scam site due to no response to emails or whatsapp messages until i suddenly got a tracking notification 3 days later and a response to this orginal review.

Upgraded to 3 stars as items have arrived safe and sound but other than a comment on here there was still a lack of communication, on top of that i got a random refund the following day for one of the booster boxes i ordered with no explanation and my original order still showed 3 booster boxes being sent out from that original order.

Unfortunately you lost me a customer completely now given no communication i might have to pay a slightly higher price elsewhere but at least i know when ordering if i have any questions other companies seem to be quick to answer.

My suggestion and recommendation to you is to ensure that you have a way of communicating to your buyers, especially if there is going to be delays and even more if your cancelling part of an order thats been placed.

If there are issues on shipping delays because something is happening like a warehouse move then communicate that on your site, not everyone uses social media like facebook or instergram i cam across your site on Google when researching prices.

24 juin 2024
Avis spontané
Logo de Silvermine

Réponse : Silvermine

Hello there,

Both of your orders (from 24th June 2024 & 25th June 2024) are ready to be picked up tomorrow, we are currently having a longer processing time comparing to our normal shipping schedule. And we have just realized both of your email has fallen into junk box ( and we have permanently suspended our company Whatsapp) . Sorry for not getting back to you earlier.

P.S. All reviews here are genuine ;)

Noté 5 sur 5 étoiles

Fantastic UK Card seller!

Fantastic UK Card seller!
I normally only buy from Japan but Silvermine had good prices so I decided to go with them. It was much more practical and I didn’t have to pay for shipping.
Received my item on the day of its release! Well packaged, thanks.

25 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Really impressed!

I've made several orders of Japanese Pokemon booster boxes and each time the boxes arrive quickly, with great packaging in mint condition. The prices are the best I've found in the UK, and free shipping. Best place for Japanese/Chinese Pokemon boxes in my opinion! Keep it up guys!

14 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

I have made a number of orders now and…

I have made a number of orders now and I have been extremely happy every time. Each item is always packaged with care and well protected, it's my go too for Japanese and Chinese pokemon cards and also has the best prices

23 avril 2024
Noté 5 sur 5 étoiles

I have used this company a few times…

I have used this company a few times now. i had a small issue with my latest order, Not their fault in any way but the customer service and understanding shown by Simon was phenomenal. Very fair and reasonable company to deal with. Thankyou

20 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Always happy

Bought from them a couple of times now, amazing as always. Safe and secure packaging and quick deliveries!!!

4 mars 2024
Noté 5 sur 5 étoiles

Great!

Great products as described, very quick delivery - always happy ordering from here!

5 février 2024
Noté 5 sur 5 étoiles

Amazing!

Fast delivery and came well packaged!
5 stars! Just ordered another wild forces booster box hoping to pull the SR and AR gengars I need

8 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing

Amazing company, I got great cards and they came in less than 3 days. I absolutely recommend. They were also a lot cheaper than anywhere else in the uk and because I got free delivery. I never review anything but this was so amazing I had to :)

25 janvier 2024
Noté 1 sur 5 étoiles

Order only partly received …

Ordered 3 boxes of Pokémon cards to two different address. Only one box shows up , I contact support and speak to Simon who assures me I will have the two boxes shipped out the next day to my correct address. It has now been over a week and still no show of my missing order items.

26 décembre 2023
Noté 5 sur 5 étoiles

Great

Great! Authentic sealed products. Rapid delivery. Solid packaging. Great price.

29 décembre 2023

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