Simmer and Slice Ltd Avis 

Ordered 2 Scanpan frying pans. Checked the price through the manufacturing company but found these cheaper with ‘Simmer & Slice’
They arrived today, you can feel the quality these pans offer - would highly recommend both the pans themselves but also the company from who I bought them - well packaged and swift delivery. Top marks on both accounts

They had exactly what I wanted at the best price. Great communication and super helpful!

very good service. very good price. quick delivery.

Great, speedy service, good price too. Happy to do business with an independent business.

Would be lovely to review my purchases but to-date not received! Saw on the tracking they were supposed to deliver and said that there was nobody there. I was in all day and no one attempted delivery. I have also not had any updates about delivery etc. I’ve got better things to do with my day than sit around waiting for deliveries that don’t turn up. Door open and all cars on drive and absolutely no one tried to deliver.

Love the cups and jug. Quick delivery. Great products.

Staff were helpful and knowledgeable about the product I purchased.

Was easy to order from the website. There was a good choice of items. Delivery was made on time and I was notified along the way.

Parcel left inside front gate!!
Front porch was available for deliveries not the garden

Amazing service. Super responsive. Delivered on the date I asked. Polite and helpful.

I was really impressed with Simmer Eats’ service when it came to subscription, ordering, and delivery - everything was smooth and efficient. However, I was very disappointed by the complete lack of response to my emails after I tried to raise an issue about one of the meals.

Following recommendations from my son and several neighbours, I ordered 18 meals. Most were delicious and of excellent quality, but the Jerk Chicken meals were a major letdown. I ordered four portions based on the positive reviews, yet all four were inedible — the chicken was tough and grisly, the plantain was mushy, and the dish lacked seasoning and flavour. There were also no kidney beans, which was surprising.

Three others, including my son, tried the meals and agreed they were not up to standard. It’s disappointing, especially as the rest of the range was so good.

What’s most frustrating is that customer service hasn’t replied to my emails about this issue. I still think Simmer Eats has great potential and offers tasty, convenient meals, but ignoring customer feedback is really disheartening.

I hope they improve how they handle complaints - good service shouldn’t stop after delivery.

In light of above, would still expect a response to my emails please.

Fast and professional, will definitely use again.

Truly excellent service. Emile Henry Mini Baguette Baker bought for a well discounted price. Same day dispatch, next business day delivery. Some really nice touches - handwritten 'thank you' card and Emile Henry bread recipe book included in package. Just lovely.

Found a good deal on a small Scanpan - which is a great little frying pan. My pan arrived well-packaged with a personal note from Hannah - which I thought was a lovely touch. Will defo order again from this company. Thanks guys.

Super quick delivery, great product and great price. Would certainly buy from these guys again

High quality products delivered with excellent service

Easy to order. Any contact with the company was easy and staff were very helpful. Package arrived on time.

Excellent service!

Easy to order, great prices and super fast and efficient delivery. Definitely recommend this company. We bought a whole set of new pans - very happy 😃

November 2023