Ordered 2 Scanpan frying pans. Checked the price through the manufacturing company but found these cheaper with ‘Simmer & Slice’ They arrived today, you can feel the quality these pans offer - would... Voir plus
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Would be lovely to review my purchases but to-date not received! Saw on the tracking they were supposed to deliver and said that there was nobody there. I was in all day and no one attempted deliver... Voir plus
L'entreprise a répondu
Truly excellent service. Emile Henry Mini Baguette Baker bought for a well discounted price. Same day dispatch, next business day delivery. Some really nice touches - handwritten 'thank you' card and... Voir plus
So seldom to find courteous, efficient and prompt service these days. One has to be so aware of sharp practices with on line shopping as honesty is now a rare commodity. Was delighted to find this he... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Simmer & Slice, we believe great food brings people together, and every great meal starts with the right tools. Based at Trentham Shopping Village in Stoke-on-Trent, we're an independent cookshop built around a genuine love of cooking, baking, entertaining and everything that happens around the kitchen table. We carefully select cookware, knives, bakeware, gadgets and gifts that offer real quality, performance and value. Whether you're a seasoned home cook, an enthusiastic beginner or searching for the perfect gift, we're here to help you find products you'll enjoy using for years to come. What makes us different isn't just what we sell, it's how we sell it. We believe in proper customer service, honest advice and taking the time to help people make the right choice. No hard sell, no gimmicks, just knowledgeable people who are passionate about food, cooking and the products we stock. As an independent business, we're proud to be part of the local community and proud to champion brands that share our commitment to quality and craftsmanship. Our aim is simple: to help make cooking more enjoyable, more rewarding and a little more special, every single day.
Coordonnées de contact
Unit 39, Trentham Retail Village, ST4 8AX, Stoke on Trent, Royaume-Uni
- 01782 572919
- info@simmerandslice.co.uk
- simmerandslice.co.uk
4,3
Excellent
313 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Very quick delivery..product well…
Very quick delivery..product well packaged plus water funnel added to make operation of indoor herb garden easier.
29 juillet 2023
Good quality product and was delivered…
Good quality product and was delivered extremely quickly
25 juillet 2023
fantastic service!
14 juillet 2023
Item delivered quickly and in good…
Item delivered quickly and in good condition. Lovely product
6 juillet 2023
An error was corrected extremely…
An error was corrected extremely quickly and at no cost. The product is great.
2 juillet 2023
Just discovered this gem of a company…
Just discovered this gem of a company on the net
Excellent range, prices and speedy delivery.
20 juin 2023
Great delivery
11 juin 2023
Excellent service and excellent…
Excellent service and excellent product. We are very pleased with our wine and champagne coolers and will certainly use this company again.
8 juin 2023
You said he had left a card that was…
You said he had left a card that was not true if he had left a card then I could have done something about it very disappointed with service
20 mai 2023
Réponse de Simmer and Slice Ltd
Oops, those couriers are a nightmare to deal with. I understand your frustration! We have raised it with said courier and hopefully their service will improve. Thank you for raising this with our office.
Réponse de Simmer and Slice Ltd
This is what we aspire to do everytime, thank you for taking the time to review.
Réponse de Simmer and Slice Ltd
Thank you, much appreciated.
Réponse de Simmer and Slice Ltd
Thank you for this, and thanks for the review.
Réponse de Simmer and Slice Ltd
Thank you, much appreciated.
Excellent customer support!
I'm pleased with the speed of their reaction and action! Within few hours the problem is solved and my baking pan replacement approved free of charge! I'm generally very happy with the quality my ScanPan dishes and I highly recommend it!
13 avril 2023
Avis spontané
Réponse de Simmer and Slice Ltd
We do try and make everything as easy as possible. Thank you for your review
Réponse de Simmer and Slice Ltd
Thank you :)
A great shopping experience
Super easy to purchase and with a speedy delivery. Item was fragile but was very carefully packaged.
1 avril 2023
Réponse de Simmer and Slice Ltd
Thank you for your review, much appreciated.
Réponse de Simmer and Slice Ltd
Thank you very much
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