Simon Carter London Avis 184

Purchased a gentleman's watch which then was faulty, Simon Carter agreed to replace it and had excellent communication with Mr Malcolm Bell

I got a broken product contacted the company and got response directly we promise on new Product.

Several years ago I bought a Simon Carter watch as a present for my partner. Recently the strap needed replacing and I made some enquiries via the website and was very quickly pointed in the right direction to place my order. I couldn't believe how straightforward it was - the watch strap had very particular detail on it and I was (very pleasantly) surprised that they were able to replace exactly the watch strap that had become worn out. What's more, is that from placing the order in the evening, it literally arrived the next day. You can't get better than that! I will be using this service again without hesitation, if only all companies could act in this way!

Very pleased with purchase, good quality at reasonable price.

Everything I expected and more.

I have purchased an item a month ago .. didn't receive it yet although it said on the wbsite that at takes 10 days .. i have sent an e mail the response was quick bot useless .. it says it takes time to reach my "part of the world" which is saudi arabia .. 50% of why i baught it is cuz its supposed to arrive in a suitable time for me .. i have sent another e mail ..got no response .. then i called the company .. i asked for contact info. of the mailing company which they dont have .. and he asked if i want to cancel my purchase which i cant because of visa problems where i had to cancel that card .. so yeah i guess thats the first and last time .. thank you

Simon Carter takes Dapper to the next level, I'm a big fan of his clothes and glad it is still a quality and individual brand that sets you apart when they adorn you.

If you have not had the experience yet then indulge!

I bought a set of cufflinks for my husband. The service was good but after only a few wears the button cufflink design had fallen off the silver fastener. Poor quality for a high price item. Expected more. Just hope the returns process works well.

I have purchased from the london shop in the past, so I know the product is good. This was my first ttime ordering online. It was simply great. easy and fast delivery to Australia, 5 days. Free shipping over 100 bucks is a nice touch!

Always great things to choose from and my brother loves his classic car shirt

Website clear and easy to use. Good choice, high quality products, reasonable prices and fast delivery.

I placed an international order and even though I was skeptical, the customer reps made it seem like a breeze. From the checkout process to the delivery and the special requests I made, all were taken care of wonderfully.

I ordered a shirt that I was very much looking forward to wearing then a couple of hours after placing the order I received an email telling me my order had been cancelled and would be refunded. No explanation was given. When I looked later to re-purchase, the shirt was no longer available.

Not impressed! Doubtful I will use this service again.

Lovely present for my boyfriend. The bears were better than on the picture!

Excellent service both in store & online. The online purchase was delivered securely & promptly. We also visited the store in Lambs Conduit Street looking for a specific pair of cufflinks for our groomsmen, whilst the store did not have these, Jo contacted head office & found a pair which were also promptly delivered to us the same week. Thank you so much for the outstanding service which is always given.

Any, as described, quickly dispatched, well packaged, quality product like this one ticks all the boxes.

Saw a Watch online. Loved it. Bought it. Delivered and on my wrist the next day. And loving it even more.

I do like buying from the website as its such a good service - well packed, timely delivery. Great rucksack, just what I needed as a present. The website is a little strange though and not quite what one might expect!

Good product and excellent service

Excellent service, polite, efficient, quick pleasant and most helpful!!!