Simple Green Energy Ltd. Avis 

197
TrustScore 3.5 sur 5

3,6

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I was so looking forward to making improvements to my home and was extremely disappointed with the work that was carried it - It will cost me £000's to repair - It is so unfair that I have received no... Voir plus

Noté 4 sur 5 étoiles

The three tradesmen arrived at 11.30 am as arranged. All three worked very hard to complete the installation in the loft, two extract fans kitchen & bathroom and trickle vents were fitted to the upvc... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

These guys were brilliant. Cant recommend them enough. They were all so polite and courteous. They always removed their shoes when entering the house and were really quick doing the work. They travel... Voir plus

Noté 5 sur 5 étoiles

We recently had our old boiler upgraded to a new Worcester Bosch boiler in March 2022. Naveed (Gas Engineer) plus 1 carried out the complete works. Professional job carried out and kept us updated of... Voir plus

À propos de l'entreprise

  1. Entrepreneur spécialisé dans l'isolation
  2. Entrepreneur spécialisé dans les systèmes de CVC

Écrit par l'entreprise

Here at Simple Green Energy, we are extremely passionate about helping as many people as we can be aware that there is funding for various energy efficiency measures. We want to keep everybody’s gas bills as small as possible, so installing the most efficient measures goes a very long way in reducing those bills. We have been helping potential customers obtain a free, or discounted boiler since 2015! We have a network of underfloor installers, surveyors, and gas-safe engineers, that stretch from London to Birmingham. Get in touch to discuss how we can help you and your family secure free energy efficiency measures at your property, including boiler replacement, cavity wall insulation, loft insulation, and much more.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

197 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 42 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,6

Tous les avis

(197)

34 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very helpful

Very helpful.
Easy to understand.

3 février 2025
Logo de Simple Green Energy Ltd.

Réponse de Simple Green Energy Ltd.

Thank you, Stephen!

We appreciate your kind words! Ensuring a smooth and easy experience for our customers is always our priority. If you ever need any further assistance, we're here to help.

Noté 5 sur 5 étoiles

Brilliant well professional company.

Brilliant well professional company.

26 janvier 2025
Avis spontané
Logo de Simple Green Energy Ltd.

Réponse de Simple Green Energy Ltd.

Thank you, Nancy!

We’re delighted to hear your kind words about Simple Green Energy! Providing professional and top-quality service is our goal, and your feedback means a lot to us.

If you ever need any assistance in the future, we’re always happy to help!

Noté 5 sur 5 étoiles

Amazing company

Amazing company!
They got in touch to do loft insulation, cavity wall and add extractor fans.
Had absolutely no hassle whatsoever.
Standard of work was excellent, all workers were punctual, polite and tidy.
Would definitely recommend again.

27 décembre 2024
Logo de Simple Green Energy Ltd.

Réponse de Simple Green Energy Ltd.

Thank you, Nick!

We truly appreciate your kind words and are thrilled to hear about your positive experience with Simple Green Energy! Our priority is ensuring a hassle-free process, top-quality workmanship, and excellent service, so it’s great to know we met your expectations.

If you ever need any further assistance, we’re always here to help. Thanks again for your recommendation, it means a lot to us!

Noté 1 sur 5 étoiles

Avoid Simple Green Energy – Unprofessional and Incompetent

I had a terrible experience with Simple Green Energy as part of the Great British Insulation Scheme. The service was disorganised, unprofessional, and riddled with delays. Despite multiple visits and assurances, they failed to complete the insulation work and caused damage to my property, which remains unresolved.

Highlights of my experience:
• The ‘surveyor’ arrived 5 hours late and was completely unprepared. He damaged my walls and left holes unfilled.
• Appointments were repeatedly missed or delayed without proper communication.
• Installers admitted the survey was poorly conducted, leading to further delays.
• Despite confirming the feasibility of the work, I was later told they would not proceed, wasting months of my time.

The lack of professionalism, communication, and accountability has been beyond frustrating. I strongly advise avoiding Simple Green Energy if you value your time, property, and peace of mind.

19 janvier 2025
Avis spontané
Logo de Simple Green Energy Ltd.

Réponse de Simple Green Energy Ltd.

Thank you for sharing your feedback, Jawad. We truly regret that your experience with Simple Green Energy did not meet your expectations, and we apologize for any frustration caused.

Our primary goal is to help make homes more energy-efficient, and we genuinely tried to assist with improving the energy efficiency of your property. After a thorough assessment, it was found that a significant portion of your property (44%) consists of solid walls, which unfortunately does not meet the criteria for cavity wall insulation under the Great British Insulation Scheme. As such, we were unable to proceed with the installation, as it didn’t align with government guidelines that require properties to have cavity walls.

We do acknowledge that our surveyor arrived an hour later than scheduled, and we appreciate your patience with the situation. Communication is something we take very seriously, and we made every effort to keep you informed. We regret that the experience did not meet your expectations.

Throughout the process, we have made multiple attempts to reach you to address the damage caused and to offer a resolution. Unfortunately, we have been unable to connect, but we remain committed to resolving any outstanding concerns. We value your time and feedback, and we are continuously striving to improve our service and communication.

We truly appreciate your understanding, and if you are open to further discussion, we would welcome the opportunity to address your concerns and ensure that we can work together to resolve this matter to your satisfaction.

Kind regards,
Team Simple Green Energy

Noté 5 sur 5 étoiles

Simple Green Energy

These guys were brilliant. Cant recommend them enough. They were all so polite and courteous. They always removed their shoes when entering the house and were really quick doing the work. They travelled all the way from Wolverhampton to Cornwall to install our insulation and a couple of fans and we are completely satisfied with the work that they carried out.
EXCELLENT job. Simple Green Energy.

28 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Simple Green Energy Ltd

Simple Green Energy Ltd. provided an excellent service, installing a new central heating system and insulation under a grant for my dad. The process was quick, easy, and handled with professionalism.

The team was friendly and communicative, and the work was done to a high standard. I highly recommend them for their efficient and top-quality service.

22 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

Time wasters

Since March this year, I have exchanged countless phone calls, shared countless documentation and wasted to much of my time with Simple Green Energy. My mother has very bad arthritis in her hands, and now thanks to this time wasting company, she faces another winter with only a coal fire to heat her water and heating. She can't maintain it anymore so we don't know what we will do from here. I was informed that this is all due to delays from the council.. but they seem to think another company will be able to help. They did say they tried ringing the council, but I still don't really understand why they have not succeeded in releasing the funding, and have wasted so much of our time. 6 months this continued on for. They couldn't even get as far as sharing a report and letting us know her entitlements. The operator on the phone seemed to only be focused on the review I wrote on trust pilot, even after I changed the review to 3 stars! I will now change it back to 1 star as they were unsuccessful in helping us.

All the best

1 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent Product and Service

I am very pleased with my New Solar system and Electric storage heaters supplied and service by Simple Green Energy Limited. I am 81 year old person and very glad for support by each team member of Simple Green Energy Limited.

10 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Great job from start to finish

The insulation install team were very thoughour, polite and experienced. Karl in particular, was an asset to the company, happily running me through the procedures from start to finish. 10/10

21 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Simple green energy is very quick to…

Simple green energy is very quick to respond and providing the great service. We had experience of meeting the workforce of 3 guys Karl, Marlon & Sunny who came to our house to do CWI. Very efficient and professional approach towards their work. Well done guys 👍🏼👍🏼

18 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

CWI grant

Got a call on the Monday saying I qualified for CWI, they then booked me in for it to be installed on the Thursday. Very quick turn around from having the assessment done to it actually being done! On Thursday Karl and his mate came and fitted it. All sorted no problems, they cleaned up most of the fluff as well. Overall very happy

25 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Great experience all round

I would like to thank you for all the the materials and work carried out at our home. The work men were all great and the boiler is brilliant, and the house with it's new insulation is so much warmer. A big thank you to all concerned.

5 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Gas engineer Dhanyal came out and fixed…

Gas engineer Dhanyal came out and fixed my heating. All other companies were charging me for parts it did not even require. Within an hour all my Heating and hot water was up and running.
Many thanks and definitely recommend this company to all

21 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Simple Green Energy have been…

Simple Green Energy have been absolutely amazing. I have used them twice now. Both for Cavity wall insulation, ventilation and draught exclusion. In addition they supplied a combi boiler at 1 property and air heat source with solar at the other.
Such an efficient company, Great communication and an excellent install team.

9 février 2024
Avis spontané

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