Simplespex.co.uk Avis 129

I have never experienced such an amazing customer service. When I sent an enquiry, George replied straight away, answered all of my questions regarding lenses and reglaze in detail and helped me to choose the best option for me. You could tell that he knows what he is talking about. I trusted him and when the glasses came I knew it was the right decision - I was more than happy with how the lenses were fitted in the frames and the quality - just amazing. I cannot recommend Simplespex enough, I will be coming back for sure and will recommend them to everyone.

For the first time ever I am absolutely blown away from start to finish and I simply cannot fault. I came across Simplespex whilst doing a Google search for glasses repair in the early hours of Saturday so I sent a quick enquiry expecting to get a reply on Monday, but George was on it and I got a reply that Saturday morning. After a couple more emails to iron a few details and having made a great first impression I decided to go with Simplespex. It was quick and easy and George emailed me to let me know they had received my glasses and to inform me of the repairs. I received my glasses back this week and I am over the moon with the repair. I cannot recall (if at all) ever being blown away by a service I have received. For me the service from start to finish was outstanding. Based on my experience I would have no hesitation in recommending the Simplespex to others.

What a superb discovery! I spend a fortune on glasses as my prescription shifts every few months. I got a bit longer out of my last pair but had spent over £500 on them. I didn’t want new frames - I like my frames - I just wanted new lenses. Having been quoted over £700 for reglazing for 2 pairs I was delighted to find George and this company as it was a fraction of that quote. George rang me to discuss my prescription and has been absolutely brilliant. Responsive to emails & a genuinely lovely gentleman. I couldn’t be happier with my two pairs (I have the sunglasses next to change the lenses in) and so far my expenditure has been under £320. Plus, can’t stress this enough, it took less time than I expected (7 working days) and they’re branded lenses so the best quality.
George you have a customer for life and an advocate! Thank you so much. A honest and genuine company. A great experience.

George went the extra mile to sort out a complicated bridge for a very sentimental pair of sunglasses. I could not have asked for a better service.

Excellent customer service. George responded to my queries efficiently and promptly. He repaired my beloved Rayban prescription glasses perfectly. Great prices too. I will be using Simplespex again in the future for sure.

Excellent support and very prompt service from a really knowledgeable business

I would give more stars if I could!
I ordered online and it was a pleasure. I can’t praise this company enough. The glasses were delivered within a few days and are perfect. I will definitely be back for my next pair. Thank you.

Family run business based in Kent. Mend spectacles with care and terrific service, just lovely people and did a brilliant job and a great price. My wife and I are TOTALLY impressed, thank you.