SimpleTire Avis 1 217

I was having an issue with the tire install facility I contacted Simple Tire the CSR was very pleasant, knowledgeable and professional he took the time to listen and change the delivery location as well as instilled confidence pictures would arrive on schedule.

CJ was awesome and very helpful; dealing with a blown out tire early this morning and she was amazing to work with in helping to file my claim.

You listed tires for $294 each and we bought 6. The next day you sent a text saying you cancelled my order due to pricing errors. Your tires were not much cheaper than anywhere else and you are still listing the tire for someone else to make a mistake and order through you. What a joke! We thought Walmart was the safer way to order, we were wrong. Crappy Seller!

I had an issue with a payment going through and worked with Sathiya K to resolve the issue. The help i received was fast, clear cut, straight to the point help with no unnecessary fluff.

I appreciate SimpleTire's customer service efforts and post purchase followup in the event a problem is experienced. In my case, tire delivery became a concern, initially due to inclement weather, but escalated due to an inability to have a conversation with the delivery carrier. Amit with SimpleTire took the time to listen to my concerns, reviewed the delivery expectations, and was very reassuring that SimpleTire would address concerns with the delivery carrier. In 48 hours, my tires were delivered as promised. The highlight of my experience was Amit's follow up response once my tires had been delivered. He clearly demonstrated to me that SimpleTire has customer best interests in mind.

When first placing the order I went through the AI generated. And of course , it upselled me to the most expensive tires. I had to keep calling to try and get someone in order to get a reasonably priced tires with the same kind of warranty , but they did do that , but I had to speak to somebody to get that. My delivery was faster than it said.And it was a holiday weekend , so I didn't expect it, so that was a bonus. Tires look brand new. I had it put on the next day which was monday, then tuesday , I had a flat tire. I don't know my warranty process even though I know I paid for an additional warranty because I always get flat tires, but I asked the tow truck guy if it was my tire or if it was the way they put on the tire and they said no, the tire is no good, all my tires was put on correctly , I purchased five of them. So I don't know how to start the warranty process , but that's where i'm in the middle of now.

The web experience need to be improved, most of the people now a days know what they want, searches should go to the point not offer other products that the customer is asking for.
More consistence on prices and not fluctuate from day to day unless there is a big sale.
In my case, refunds are to slow after merchandise was return and re-apply the stocking cost when purchase an other set of tires. I have to send 2 separate emails to find our what happened with my refund sending all the appropriate information requested by the sales agent
Order number #16104756:

Summer was very help full and made the return process very easy!!

4th set of tires, wow these guys are great to deal with. Super shout out to sales person Summer. She was excellent, the perfect amount of friendly the willingness/eargerness to help and I couldnt be more pleased. Great price and son of a gun, the tires showed up the very next day. Even the Fedex driver gets a 10.

I love simple tires every time I use them they’re fast quick and efficient and the tires are exactly what you’ve bought. Keep it coming. Keep it coming. Keep it coming in universe. I love me some simple tires.

A man like Brandon saves the day..if I may say, he certainly and truly exemplifies what a true..‘customer service’ is all about! Great job!! And thank you Simple Tire for Brandon!! If anyone needs tires for your vehicle..please don’t hesitate to call Brandon!!

Alisha was absolutely amazing and resolved my query promptly and effectively. She was knowledgeable and friendly.

Brandon helped me out when things with shipping didn’t go as planned. Love using them and highly recommend using them!

Great selection of tire brands that your local tire guy might be able "order you some" . Streamline the process and save a buck too by using SimpleTire. I got some MultiMile wild country xtx tires for my twenty year old Tacoma. Late 2024 build date and are quiet , drive well and saved me some money.

Sent a separate email on this but to recapture, the tires arrived here in six days which is great. My dissatisfaction comes from the DOT manufacture date of 4724 which means as you know the 47th week of 2024, already 15 months old. Trailer tires age out before wearing out which means they are already 15 months into their life span. Last time I bought these same size tires from you, they were only 3 months old. For trailer owner orders, please try to send the most latest manufactured tires so other owners won't have the same problem.

Found a nice set of Atturo Trail Blade A/T's for my chevy truck. Great price, fast shipping!

Easy Peasy as always w super fast shipping! My got for tires *****. 5 Stars always!!

Purchased a set of 35x12.5R20 Toyo Open Country ATIII that arrived earlier than expected. Received a personalized thank you note with coupons for 10% off future purchases.

Had a warranty issue that spanned over a year.I had a complicated warranty on a set of bad tires.Months after the resolution I had a upper management representative contact me to go over what had happened.Spent 30 minutes on the phone to correct the issues. I was impressed that someone took the time to reach out and I actually solve the problem. Been ordering tires from simple tire for ten years.Have no plans of stopping.