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simply plants Avis 

159
•
TrustScore 4 sur 5

4,2

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Seamless purchase, easy website, fast delivery and extremely well packaged. Plants lovely and healthy, can't ask for more. Excellent value for money. Highly recommended.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Gorgeous, healthy plants delivered quickly. Good price and much larger than I expected. Packaged well to ensure they were not damaged in transit.

L'entreprise a répondu

Noté 3 sur 5 étoiles

The rose came super quick and well packaged! However it has black spot, so I’m hoping it won’t affect my other two climbing roses

L'entreprise a répondu

Noté 5 sur 5 étoiles

The company responded very quickly to my concern about the ‘dead’ looking plants that arrived. I’m assuming that as they are digitalis they are dormant but I would have expected to see some sign of li... Voir plus

L'entreprise a répondu


À propos de l'entreprise

Écrit par l'entreprise

At simply plants, we believe gardening should feel simple. We take the confusion out of buying plants online, replacing it with clear guidance, easy choices, and plants that grow with confidence. Whether you’re new to gardening or short on time, we’re here to help you get it right, without the guesswork. No jargon. No overwhelm. Behind simply plants is the trusted team at Hedges Direct, bringing years of expertise, high quality plants and reliable delivery. So you get the best of both worlds, expert knowledge, made simple.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

159 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,2

Tous les avis

(159)

159 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles
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Réponse de simply plants

Hi Sidney, thanks so much for your lovely review! I'm so happy to hear that your plants were in great condition, I hope that they are still flourishing 🪴✨ Hannah, Customer Care.

Noté 5 sur 5 étoiles

Arrived early and in good condition

Arrived early and in good condition. Plant looks healthy so I am hoping it will flourish

28 mai 2026
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Réponse de simply plants

Hi Cilla, thanks so much for ordering with us & taking time out your day to leave us a lovely review. I'm so glad to hear that your plants arrived really speedy delivery and that they are healthy! I hope they are still doing well 🪴✨ Hannah, Customer Care.

Noté 5 sur 5 étoiles
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Réponse de simply plants

Hi Maureen, thank you so much for your lovely review! We really appreciate the kind words & are so pleased to hear that your plant is healthy. We hope to see you shopping with us again really soon! 🪴✨ Hannah, Customer Care.

Noté 2 sur 5 étoiles

Plants not in a great condition

Plants not in a great condition

21 mai 2026
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Réponse de simply plants

Hi Lyn,
Thank you for your feedback, it is really appreciated.
I am so sorry that your plants didn't arrive in great condition and I have just called you to discuss this issue further but unfortunately you weren't available. I have left you a voicemail and emailed you with my contact details and would be really happy to hear from you, at your earliest convenience, as I would like to resolve the problem as soon as possible.
Kind regards,
Debbie - customer care advisor

Noté 4 sur 5 étoiles

Good strong Plant

Good strong Plant . well packed and delivered promptly

18 mai 2026
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Réponse de simply plants

Hi Paul! Thank you so much for your kind review. It's great to hear that the plant was in a great condition & it arrived quickly. We really appreciate your order and feedback 🪴✨ Hannah, Customer Care.

Noté 5 sur 5 étoiles

Super happy

Super happy! Great communication when I had a question about a plant. Excited to purchase more plants

25 mai 2026
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Réponse de simply plants

Hi Georgia! Thanks so much for ordering with us and taking the time to leave a review. It's so amazing to hear that our communication was straightforward. We hope to see you shopping with us at Simply Plants very soon! 🪴✨ Hannah, Customer Care.

Noté 5 sur 5 étoiles

Very easy to order

Very easy to order, delivered very quickly, and 4 very healthy looking small shrubs. Good value for money for 5ltr pots.
Only thing is i can't see on your website where to buy live plants, all advertised seem to be artificial plants for offices?

1 mai 2026
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Réponse de simply plants

Hi June! Thanks so much for ordering with us & taking the time to leave us such a kind review. I'm so glad to hear that the order process was simple and that they arrived looking healthy! I hope the four plants are doing really well. In regards to the website, you can shop our full range at www.simplyplants.com. I hope this helps 🪴✨ Hannah, Customer Care.

Noté 5 sur 5 étoiles

I ordered 2 plants for a friends…

I ordered 2 plants for a friends birthday. We had arranged to go out on the day the delivery was to arrive. I left a note on the door and the back gate open hoping it would be left through the gate. When we arrived home the plants were beside the back door which was great.

20 mai 2026
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Réponse de simply plants

Hi Leslie! Thanks so much for your review, I'm so happy to hear the plants you ordered for your friends birthday arrived on time. I really hope yourself and your friend were happy with the plants!🪴✨ Hannah, Customer Care.

Noté 5 sur 5 étoiles

Great plants

Great plants, wide selection, speedy delivery.

14 mai 2026
Avis spontané
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Réponse de simply plants

Hi, thank you so much for your lovely review! We’re really pleased to hear you’re happy with the plants, the wide selection, and the speedy delivery. We truly appreciate your support and hope to see you again soon 🌱✨ Ella, simplyplants.com

Noté 5 sur 5 étoiles

Simply brilliant!

First time ordering plants online and was surprised at how quick and easy it was, not to mention the detailed information about each plant on the website! Will defo be ordering again!

15 mai 2026
Avis spontané
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Réponse de simply plants

Hi Olivia, thank you so much for your lovely review! 🌿 We’re thrilled to hear your first experience ordering plants online was such a positive one. Making the process quick, easy, and informative is exactly what we aim for, so it’s wonderful to know you found the plant details helpful too. We can’t wait to welcome you back for your next order! 😊Ella, simplyplants.com.

Noté 5 sur 5 étoiles

Top class

Really nice plants. Really well packed.

10 mai 2026
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Réponse de simply plants

Hi Jane, thank you for your great review! We’re so pleased to hear you were happy with the plants and that they arrived well packed. We really appreciate your support and hope to see you back again soon! Ella, simplyplants.com.

Noté 5 sur 5 étoiles

Very happy with my order

Very happy with my order. Arrived quickly, and more importantly… the plants were in great condition when I unboxed them. My first time ordering plants online, and I will be back soon to order more!

15 mai 2026
Avis spontané
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Réponse de simply plants

Hi Shauni, thank you so much for your lovely review! We’re delighted to hear your plants arrived quickly and in great condition. It’s especially nice to know your first experience ordering plants online was such a positive one. We really appreciate your support and look forward to sending you more plants again soon! Ella, simplyplants.com.

Noté 1 sur 5 étoiles

Enquired about stock but not even a…

Enquired about stock but not even a reply. There's no physical address, no tel number & no email available in which to contact them so i'm not sure it's a legitimate website?

13 mai 2026
Avis spontané
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Réponse de simply plants

Hi Gary, thank you for your feedback. Our customer care team can be contacted at support@simplyplants.com or alternatively you can fill out our contact form on the simplyplants.com contact us page. We aim to respond to all enquires within 48 hours. Lewis, simplyplants.com

Noté 5 sur 5 étoiles

Amazing Plants!

Ordered a few days ago and received my plants promptly in good condition. Excited to see my plants grow over the coming months. Would recommend!

4 mai 2026
Avis spontané
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Réponse de simply plants

Hi, thanks for taking the time to leave us this feedback. I am so happy to hear you are pleased with the plants you received and do hope they are settling in nicely! Thanks, Ella, simplyplants.com.

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