Ordered 3 rolls of Duralay Timbercare Excel late afternoon on Friday 28/11 and order processed and despatched yesterday 01/12. Amazingly, delivered today at 4pm. Great product at a good price,... Voir plus
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A carefully curated selection of stylish and interesting products at sensible prices displayed via a very clear website. Efficient communication, rapid delivery and good packaging. The Simply U... Voir plus
After an initial simple mix up, the companies response has been outstanding. They have put measures in place to prevent it occurring again and gone over and above to leave me feeling like a valued cu... Voir plus
L'entreprise a répondu
Huge range to suit every combination of floor coverings, clear descriptions and advice and the threshold arrived quickly and well packed. I’ve used before and will do again.
À propos de l'entreprise
Écrit par l'entreprise
UK supplier of high quality carpet, wood flooring and LVT underlay online. We stock the very best underlays from all the leading manufacturers - including Cloud 9, Tredaire and Duralay - for the lowest prices online.
Coordonnées de contact
1 Meridian South, Meridian Business Park, LE19 1WY, Leicester, Royaume-Uni
- contact@simplyunderlay.co.uk
- simplyunderlay.co.uk
4,7
Excellent
315 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great attention to detail
Great attention to detail. Kept me informed all the way until delivery. Really impressed with the service especially from Mike
27 août 2024
Réponse de Simply Underlay
Thank you for your review. Mike is an invaluable member of the team and often goes above and beyond for our customers.
Happy customer
Best price.
Quick delivery.
Fantastic delivery driver whom called me when I was out but was happy to carry four heavy rolls of underlay to a safe place.
What more could you ask for....
14 août 2024
Réponse de Simply Underlay
We're glad we lived up to expectations, and it's nice to hear that the delivery driver went above and beyond for us. Thank you for your review.
Great price and good quality .
12 août 2024
Réponse de Simply Underlay
These are two values we always want to be associated with. Thank you for your review.
Really simple to order...
Really simple to order and prompt delivery too. Very pleased with the purchased product which represents great value for money.
12 août 2024
Réponse de Simply Underlay
We pride ourselves on providing excellent value for money, so we're glad you agree. We appreciate the time taken to review us.
Great service
Ordered underlay and it arrived a day early, couldn’t believe the driver was so helpful brought into the house. Good product good service good price
20 août 2024
Avis spontané
Réponse de Simply Underlay
Thank you for your review. It's nice to hear praise for the courier, too, who have a tough job and heavy products to deliver for us.
Great service all round
Our builder ordered from Simply Underlay (found them as they had the best price). The items were delivered on time. After the job was done we had 2 rolls left over, I contacted Simply Underlay about returning them who said yes (even though had gone over the 28 day period) and even let me use their courier at a discounted price to pick up the items. Would use again
3 juillet 2024
Avis spontané
Réponse de Simply Underlay
Thank you for your review, Phil. Sometimes, you have to look at the customer's circumstances and not hide behind terms and conditions. We hope to serve you again in the future.
Treasure rubber underlay
Arrived on time, well packaged and competitively priced. Would definitely use again.
12 août 2024
Réponse de Simply Underlay
Thank you for your review. We look forward to serving you again in the future.
Delivered as expected
Delivered as expected. Second time ordered product from Simply Underlay.
9 août 2024
Réponse de Simply Underlay
Thank you for your review and repeat custom. We genuinely appreciate you choosing our business.
Réponse de Simply Underlay
It's nice to hear the website was easy to use and the courier also did their job efficiently.
Réponse de Simply Underlay
Thank you for your review. We hope to deal with you again in the future.
Delivered on time
30 juillet 2024
Réponse de Simply Underlay
We're glad we lived up to expectations and the courier played their part, too.
Réponse de Simply Underlay
Thank you for your review. We're glad we lived up to our own high expectations.
The best underlay
The best underlay there is at a great price compared to the local carpet shop . Arrived quickly , well packaged .
29 juillet 2024
Réponse de Simply Underlay
Thank you for your review. We pride ourselves on offering the very best products at fair prices for all.
fast,efficient and well priced.
17 juillet 2024
Réponse de Simply Underlay
Everything we would want to be associated with as a company. Thank you for your review.
Exactly what was ordered
30 juillet 2024
Réponse de Simply Underlay
Thank you for your review. We hope to serve you again in the future.
The products arrived on time in good…
The products arrived on time in good condition.I would suggest that there may be a discount on the products for people in the trade to encourage them to purchase from yourselves.
22 juillet 2024
Réponse de Simply Underlay
Hi James. Thank you for your review. We are definitely open to working directly with those in the trade, and can offer discounts for high volume or repeat purchases on select product lines. If you would like to discuss this further, please email contact@simplyunderlay.co.uk
That said, we also believe everyone should have access to the best price we can, which is why we try to price fairly for all customers.
Réponse de Simply Underlay
Thank you for your review. We hope to see you again in the future.
Quality products with good customer service
Friendly, responsive and helpful customer service. Products arrived quickly. Maybe not cheap but quality products and good customer service.
18 juillet 2024
Réponse de Simply Underlay
Thank you for your review. We only stock the highest quality underlay on the market, which we would use in our own homes. We might not be the cheapest but we guarantee you'll never be disappointed with the product.
Réponse de Simply Underlay
Thank you for your review and we hope to serve you again in the future.
Looks like good underlay
Looks like good underlay, promptly delivered, not used it as yet.
23 juillet 2024
Réponse de Simply Underlay
Thank you for your review. We're certain you will be happy with the quality of the product.
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