Singer Machines Ltd Avis 

I had difficulty in setting up an account on line, however a call to Singers sales department they were able to confirm the order had gone through without the need to set the account.
Small matter but when you are flashing the cash you can never be too careful,

Needed a heavy duty sewing machine as mine had recently 'died'. Ordered the Singer Heavy Duty 4423. Ordered on Saturday. On Sunday morning I get a phone call from a really helpful young lady. The model I had chosen would not be available until end of th month as they were awaiting new shipment but was immediately offered and upgrade worth over £100 more. Having read various review I asked a few questions and the young lady was brilliant - very happy to discuss both positive and possible negative comparisons. (Some users don't like the upgraded model due to extra speed).
Agreed to accept upgrade and machine arrived by 9.15 next morning. Amazing service. Thank you Singer.

What made my experience great was a) being able to find the item I was looking for and b) the website displaying sewing machine model compatibility information. I thought the item price was reasonable as well as the delivery charge and even though I didn't use it, I liked that there was the option to have next-day delivery.

I ordered from web site , I also rang customer service to confirm the parts were suitable for my machine. Absolutely fantastic service thank you

In my opinion, if you want a sewing machine, Singer is the brand to buy! I’ve recently bought a Singer Fashion Mate 3337. I couldn’t be more thrilled with it. The machine is amazing, so easy to use. The customer service at Singer is second to none. I can’t recommend the machine or the company highly enough. They’re fabulous!

They replied to my query about what light bulb I needed for vintage Singer sewing machine and gave me the link to purchase online.

The price is reasonable.

Being somebody who's has never bought a sewing machine before I didn't know what to buy so chose Singer. They have, after all, been making these things forever.
As a novice I didn't have a clue and found the setting up confusing. I contacted after sales support and can only say that their responses have been supper fast, comprehensive, and very reassuring.
I would not hesitate to recommend Singer as the "go to" brand for this type of equipment.

I was looking for several parts for my Grandmother's machine, which is 100 years old. I made an online enquiry which was responded to within a couple of hours. They identified my machine for me, pointed me to all the parts I needed - which they had in stock at very competitive prices. And they gave me a link to download the manual for free.

Good knowledge from the supplier and very helpful with my order

I’ve also rated you 5 stars with a review on google,😊 but to me you deserve more then 5 stars, excellent service and lovely caring very helpful shop workers…
.I’ve ordered many times from you before and everything has been great, quick delivery, well made items i thank you so much for your reliable excellent service.

I had so much trouble when I ordered a item from another company and I lost work and money waiting for them to sort out a item to which they had sent me the wrong part for my singer confidence 7470 machine, I sent emails and what’s app messages with photos of the the wrong item they had sent me…and I also phoned them but I wasn’t getting anywhere until I decided to send the wrong item back to them which I had to pay p&p for their mistake and I’m still waiting for my refund🙄🙄😡 3weeks on…🤨😠🤔 Not a Happy Hoppy Sewing Bunny 🐰😡 they are inconsiderate/rude and ‘No Sorry” apology for losing me time and money…. and still not got the part for my sewing machine so still no work or money until I receive the part ‘oder’ I want from SINGER MACHINE Ltd…

I will now ‘NOT or EVER SHOP” with the company that I had the bad experience with….. their part name being Coul- - - 🙄😡
The only company I will now order or use is “SINGER MACHINE Ltd….they are the best, I’ve never had a problem with them, they are so polite and very helpful /honest/reliable etc…..so its a BIG BIG Thank You from me!
One Happy Hoppy Hip Hop CUSTOME!
Keep up the good work!!!

Good prices , easy to use website

It was quick and easy. No fuss and no extra ads, which is unusual these days.

Easy-to-use, no fuss website.

Needed some advice on my Heavy Duty 4423 machine which has sat idle after being looked and and serviced by a local guy ! One day in conversation with Stephen at Singer and its back in working order - no charge - Heroes

Easy ordering process. Good price in that it includes a 10 year warranty. Excellent in that it is free next day delivery. Have always had singer sewing machines in the family as my great grandfather was a singer sewing machine rep. My present singer capri machine has just broken down after 47 years.

What a great website, they have everything. I love the overcaster foot I recently bought, which didn't come with my machine. Just ordered some more needles, delivery is good too.

Same price as Amazon sale price. More information with Singer and made decision easier and I got free scissors worth £30. I'm very pleased and so will my granddaughter be. Arrives tomorrow free delivery.

So easy. I emailed with a request for information on the part I needed to replace on my Singer sewing machine as it is 60 years old. Within 2 hours I received a reply with a link for the part I needed. Easily ordered and expected delivery today. Fantastic service. Thankyou Stephen.

Item delivered quickly.

Checkout was easy, price was less on manufacturers website than other selling the same item. I cannot comment on the item its self as it has not been recieved yet, but as it is from this very old established company I'm sure it will last as long as the one that was on the press when I bought it (first time I have had to replace in 6 years). WELL DONE SINGER