Site.eu Avis 

Very quickly and friendly to answer + they have a lot of channels to choose for a contact. 5 stars

Loved the pricing, loved the wobbio ai website maker..but despite their inextricable connection with wobbio they refuse to accept any responsibility..once you have paid for hosting you login and go to the editor ...through site.eu and it's only later you realise it's a different URL..but check it out! Wobbio is a site.eu owned company, developed by them..to take your money for nothing☺️" unfortunately we cannot help with Wobbios billing related issues as this is a separate company" is what site EU said to me..This is what site.eu says on the internet"Site.eu launches Wobbio
Today we are introducing Wobbio, a new AI-native website builder from the team behind Site.eu. It is 100% built in-house. The goal is ....."
They have no ethics...as always.. buyer beware!

The attendant was friendly and oriented to solve the problem, what he did. Circumstances had changed and they has to deal with it, but finally everything worrked out. Thanks

I am extremely disappointed with the level of customer service provided. I submitted a support ticket requesting a hosting transfer, yet nobody contacted me within the first 24 hours. Given the nature of the request, I expected at least an acknowledgment or an update on the status of my case.
Additionally, I experienced issues connecting Outlook 365 to the mail server. In an attempt to obtain assistance, I reached out via WhatsApp. Unfortunately, after spending several hours interacting with an automated bot and following its basic troubleshooting suggestions, I was eventually connected to a consultant who simply repeated the same questions and recommendations already provided by the bot.
What made the experience even more frustrating was the response time. Each reply from the consultant took between one and two hours, significantly prolonging the resolution process.
Based on my experience, I cannot recommend this service to others. The lack of timely communication and effective support falls well below reasonable customer expectations.

Ik ben mijn inloggegevens kwijt en wil hulp om dit op te lossen. Krijg ik via de app te lezen dat ik een pincode moet invullen die op mijn dashboard staat anders kunnen ze mij niet helpen. Dat is het hem juist, ik kan niet inloggen dus ook geen pincode. Dit blijven ze herhalen. Je krijgt dus niemand te spreken. Zeer slechte service.

Registering a .hu domain has some extra requirements, but site.eu helped me sort everything out without any hassle. Good service, would recommend.

Moved my domain names and hosting to Site.EU, very happy with their services, great price and very good support as well.

Moved my existing site to site.eu, had a slight hiccup with some technical DNS stuff, support was quick and we got it solved pretty much right away.

I have created our website with domain registration on site.eu because it had reasonable annual hosting prices compared to the competitors, and it was crucial for our new budget project. The first thing that pleasantly surprised me was the professionally solid and full of additional features admin panel. The second—fast and with a personal approach—human support, which is rare today within widely used AI agent-arranged support services!!! Special personal thanks to Jeroen for not only his quick response but for his simple desire to help me with site migration and useful advice. Well done! Thanks!!!

I initially posted a negative review here regarding their poor technical support. Instead of resolving the issue, Site.eu retaliated against me. Their support team explicitly stated in writing: 'You left us a one-star review... We'd rather not do business with you as we're getting major red flags.'

Immediately after this statement, they terminated my account and revoked access to my control panel, effectively holding my domain name hostage.

This is a textbook example of Retaliatory Service Termination. They punished a paying customer for honest feedback, which is a violation of EU Consumer Protection laws and ICANN policies. I have preserved all chat logs and screenshots as evidence of this illegal behavior.

If you value your data and your domain, stay away. If you complain, they will not fix it—they will delete your account

Great support from Kerryl and Jeroen. My issue was resolved quickly and professionally .

**SCAM ALERT** Ordered a domain, it immediately took my money then told me it had failed and I was "refunded" in credit on their site. When you click "withdraw funds" it opens an email to them.

Quanto di più lontanto dal termine: professionale.
Mi hanno fatto pagare per un servizio che non potevano erogare.
Si vantano di essere GDPR compilant e poi non mi è possibile neanche eliminare l'account in autonomia.

I haven't yet become a customer of Site.eu hosting, but during my search for a web hosting provider, I came across some positive reviews about them. Since I had never heard of them before, I decided to test their support before making a decision.

Here's what I found:

(1) Their response time was quick, indicating a high level of attentiveness and promptness.
(2) They provided detailed explanations where needed and brief ones where appropriate.
(3) They were very friendly, almost as if I had been an existing or previous customer. I don't know how to describe it exactly, but communicating with them felt natural and easy, without any awkwardness or need for small talk.
Bearing in mind that I'm currently in the process of evaluating multiple web hosting providers simultaneously.
(4) Their responses didn't sound like automated messages, or even a rigid human behind the desk, but rather like genuine humans carefully reading and providing clear, precise, and honest answers.

I would like to reiterate that I haven't become their customer yet, and the scope of this review is limited to their support, genuineness, effectiveness and promptness; I felt that they deserved this positive review reflecting what I experienced.

If I do end up moving to their servers, I will update my review and cover other aspects.
If I do choose another provider, I hope that this positive experience will be helpful to others.

I transferred my .EU domain to site.eu. After the transfer was completed, the expiration date in the EURid registry was 31.5.2025. However, this company deleted my domain 1,5 years before the expiration date. The reason is that they consider the expiration date of the domain to be the end of their billing period. So if you are no longer interested in their services, not only they terminate everything they provide (perfectly fine), but they will also delete the domain from the registry and not care about the expiration date.
Otherwise everything worked, but the way how they handle remaining expiry period was really unpleasant surprise. That's why only 1 star, in such an approach there is a big risk of losing the domain with a little inattention (you just don't expect to delete the domain when the expiration date in the registry is in a year and a half).