SITE123 Avis 9 077

Réponse de SITE123

1 août 2023

Hello Celia

Thank you for your review

We see that our support team has provided you with means to set your unavailability,
We  also see that you wish to do something that is currently unavailable in our system and that our team has submitted a feature request on your behalf, 
Please know that our system is constantly updated with new features and improvements to existing ones,
We care about our user's opinions, and many of the updates that are being made as well as current features in the system are a result of our user's requests and suggestions
While we cannot guarantee that a specific feature will be added, we take them into account when we think of ways to improve our system and service.

We value you as a user and we value your opinions, and will reach out to you if and when the requested feature is added

Best Regards
SITE123 Team 

Réponse de SITE123

1 août 2023

Hello Josse

Thank you for the review
My name is Thomas, I'm the support manager for SITE123

We offer different types of payment methods that you can offer to your website clients, The process is easy and quick, you start by choosing a payment gateway that you wish to operate with from the available payment gateways, open an account with them, and add the integration code your payment gateway has provided you to your website dus creating the link between the systems.

You can add links and additional content to your store  as well as add a full T&C page to your website, additionally, you can add a dedicated T&C page to your website Footer

In regards to your  invoice, an invoice is sent to you automatically and is also available in your account, You can check your invoice information at any time from your account dashboard

with that said, I would like to offer my assistance with all the concerns you brought up
You can reach out to me via email at info@site123.com, and I will provide you with guides, explanations, and answers to your questions.
Best Regards
Thomas

Réponse de SITE123

16 juil. 2023

Hello,

Thank you for your review.

Please know that the platform is constantly evolving and improving while releasing new updates with new features regularly.
Some of which are requested by our customers and the others are features that our team decides to develop.

Your request has been forwarded as a feature request, however, we cannot give you a time frame of when will this feature be added as our development team prioritizes these features based on demand and other parameters.

Should our team develop this feature, we will make sure to reach out to you via mail.

Best Regards,
SITE123 Team

Réponse de SITE123

13 juil. 2023

Hello Memo,

My name is Thomas, I'm the Support manager for SITE123

First I must explain that Domain verification is a mandatory process as per ICANN regulation, the process is enforced by the domain registrar and not SITE123,
Unfortunately, sometimes the verification email may be assigned to the SPAM folder of your email by mistake, or be blocked altogether by the email provider.
I would like to extend an offer to personally look into your case and assist you to the best of my ability
Please reach out to me at info@site123.com and I will personally assist you
Best Regards
Thomas
SITE123 Support Manager

Réponse de SITE123

13 juil. 2023

Hello
Thank you for the review

My name is Thomas, I'm the support manager for SITE123

Our support and customer service are handled over chat and email only
We found that it allows us to provide better more accurate support

My team will be happy to guide you step by step in creating your website
We have an extended knowledge center that serves as a great source for learning how to achieve your website goals.

If you are having a specific problem, I would like to extend an offer for my personal assistance,
Contact me at info@site123.com and I will be happy to help you 
Best Regards
Thoams