Sixbynico Avis 

Went to the Nutcracker 6 course in Bristol and the food was underwhelming. I liked 3 out of the six. Course 1 was the size of a crisp and course 6 the desert was very sickly and I had to leave most of it. We had the cocktail sharing options at £40 each and whilst the pairing is debatable the cocktails were terribly. Extremely sweet and full of syrup. This was a big mistake. I would never go again

Black Friday deal advertised. Unable to get past location on website to book.

Contacted company via post advertising the deal on socials (noted another customer messaged with same problem). Direct message was also sent whilst the deal still active to ask for help to purchase.

Company responded that the deal was now over. Requested that the deal should be honoured as this was an issue with their website & contact was made whilst still active.

Message seen by company but no response. The post advertising the deal has also been withdrawn.

Deeply disappointed with my recent visit.

I’ve eaten at Six by Nico many times and always had excellent food and service, but my recent experience in Cardiff was extremely disappointing.

One of the dishes, a liver parfait, was served frozen. When I asked the waiter if this was correct, he confirmed it wasn’t but offered no explanation, apology, or solution.

Then, in my duck ragu, I found a bone. When I pointed it out, the waiter took the dish away and later returned to tell me that the kitchen “couldn’t find it” and that, because the duck was supplied boneless, I must have been mistaken and that it was just a crispy piece of duck. It absolutely wasn’t — I even had the bone visibly placed on the side of my plate.

The most disappointing part was the dismissive attitude from the staff member, who made no attempt to acknowledge or properly address either issue. For a restaurant that prides itself on quality and consistency, this was far below the standard I’ve come to expect.

I’ve always enjoyed my visits to Six by Nico, but after this experience I’m honestly unsure whether I’ll be returning.

Was asked twice by email if I had any food allergies and had to inform them yet again when I arrived at Six in Glasgow as they were not aware of my allergy and therefore their emails are pointless. Not to mention the rude and abrupt query team leader who told us that we would not have time for coffee in spite of still having 30 minutes left of our two hour slot. I would expect a better level of service considering the cost of our meal.

My partner and I attended the Glasgow Merchant City venue for the space menu - it was a fantastic experience and the servers went above and beyond for our first time there! Would highly recommend, we have since booked again for Christmas.

Tasting menu at the Oxford restaurant. It looks like a fun concept, but its poorly executed and service was so slow I left after 2 hours having only been served 4 of the 6 tiny courses. Of the 4 I managed to try, they looked better than they tasted. Even the serving staff (although friendly) didn't seem to believe in it.

Probably the worst dining experience I’ve ever had.

I just want to say firstly that the fault is not with the servers, they definitely tried. The problem is the food.
This is presented as a fine dining tasting experience. Everything was either bland or tasted terrible.

The menu is simply trying to do too much without any actual talent being displayed in the kitchen. Food is under-seasoned and flavours don’t mix well. I left feeling sick with the horrible blend of flavours not sitting well.

Absolutely not worth the money, not worth the presentation from the servers or the restaurant itself. Truly awful. Will never go back and will be telling people that this isn’t worth it.

Also the bathrooms smelt like sewage.

Really enjoy their menus, had a secret menu a few months ago which was fantastic and generally go around three times a year. There service is always lovely and efficient as well.

My only criticism is the incessant emails, Six by Nico is a fantastic restaurant chain with excellent food, however they are not remotely exclusive enough to be sending three emails announcing every single new new menu, then adding a countdown for the new menus, then a teaser reveal and finally the actual menu.

Just too much marketing that feels pushy and pretentious at times. I can't reduce them either as they send some great one off offers, but for the love of god, tone them down and know your market.

Poorly.cold and not as it was. Very sad, looking for a refund

Initially on entering we were a bit disappointed that the menu had changed and we hadn't been informed, but WOW, what a menu was San Sebastian. Where to start.......on paper I was a bit sceptical of some of the ingredients, especially leek which I don't like. How wrong was I? I could've ate multiple portions of the leek dish, it was gorgeous and all the other dishes were amazing. We were so well looked after by the staff of the Merchant City branch, it made the night very special. Thank you

Wanting to see the restaurants, I went to their menu and I can't get rid of their advertisement, every time I open the browser, their advertisement appears.Don't open their website

Very disappointed - booked any weeks ago for Space menu (clearly advertised as that menu). Specifically picked the restaurant for that reason. Due to be going next week. Got an email last night inexplicably saying they are trialling a completely different menu (not even Space themed). Haven't replied to email and dont answer phone. Will be cancelling unless they can honour our booking.

Our waiter Timi in the Aberdeen restaurant elevated our experience to the next level. We had the 10 course tasting menu for the space theme and it was all fantastic. We cannot fault anything and the atmosphere and good vibes from our waiter was brilliant. Timi said he was from London and only worked with the restaurant for around 3 months but made a huge impact on our meal, conversation and overall evening! Great experience all round!!

OMG with the new Space menu Nico is back. Every course was great and pair that with the theatrics means they are back on track for me.
Secret dishes, dry ice, spinning plates, blindfolds and earphones brought every morsel to life.

Big shout out to the Spring Gardens with extra mentions for Oisin, Milly, Francis, you guys made our night extra special.

We are hoping to move to Spain next month so this may have been our last visit and wow was it well worth it

UPDATE 22nd October. Six by Nico have today confirmed there was an error on my bill and have sent me a voucher as an apology. Once my email reached the correct person the issue was dealt with efficiently and courteously. I am happy with the outcome

Yesterday 2 of us enjoyed The Space menu at Six By Nico. Birmingham.

The food was very good and our waitress had learnt her script well in describing each course and the matching wine

We booked using a promotion for 6 courses & wine at a cost of £45 each ( full price for this is £75). As we had visited several times before we were aware that 12.5% service charge would be added to our bill.

When we got home and looked at our bill in more detail, we saw we had been charged just under 21% service charge - £18.75. We realised that the charge had been calculated on the full price of the menu (£75) rather than what we actually paid using a promotion (£45).

In our opinion this is totally unreasonable and makes a mockery of sending promotions to customers when they are ' clawing back' some of this promotion in service fees.

Yes, I know legally a customer can ask for a service charge to be removed but I personally would find this embarrassing and would not have the confidence to do so. The bill was given to us with a tablet to write a review and staff made no mention of service charges at this time or when making card payment.

In my view to calculate service charges on money I had not spent is not acceptable and is underhand.
I would have been happier if we had the option to donate this additional service charge to the charity promoted on our table rather than extra profit for Six By Nico.

I shall certainly think twice about returning and will make family and friends aware that Six By Nico promotions are not as good as they seem.

Such a shame about our dissatisfaction with the service charge issue, because we did enjoy the food and wine .

Have eaten at Six By Nico 7 times now and every meal has been amazing. The staff are friendly and helpful and the food is spectacular. Can't fault a single thing.

Great experience at the Fitzrovia restaurant. Nice atmosphere, exciting but laid back. Staff were helpful and engaging. Dishes were really interesting and had us talking. If you want / expect silver service with stuffy atmosphere style this isn’t for you. We found it a great concept and more relaxed way to try a tasting menu.
We loved it and would recommend. Looking forward to the next theme.

I only rate this three star because of my experience when the bill was presented. It contained a £5 charge for charity. I immediately asked for it to be removed but this left a bad taste in the mouth. It's truly bizarre when an establishment thinks it can pick your charitable giving. And how do you check where it goes? Bad form.

Disappointed - very and let down.
Having been given a £150 voucher for our wedding at the end of December as a gift we did not know or realise it had a 3 month restriction on use. We hadn't read the small print on back of voucher having assumed it would be for 12 months.
We turned up for after making a booking only to be be refused use of voucher.
The manager would not consider compromise or consider an alternative in a way that would have been fair and equitable to those who purchased the gift. He only emphasised that those who bought the voucher would have been told its limitations. Which we weren't aware of just we're grateful for the generosity of the gift having wanting to visit the restaurant.
They would not consider alternative options saying they would have to contact head office at a later date and wait on that. I feel very let down for my friends who had paid a substantial amount in gift on good faith
Read the small print very very carefully as no concessions made regardless of situation. We will not be going back.

We visited the restaurant in Canary Wharf for the Mad Hatters Tea Party menu. The concept, food and service were brilliant. We were made to feel very welcome and encouraged to share our views of the courses so felt we were involved in the whole experience & our thoughts mattered. We both really enjoyed it all and will be keeping an eye out for future menu experiences