ZERO STARS! Complete SCAM ALERT! This company is an absolute DISASTER—their policies and customer service are a total JOKE and outright predatory! I bought shoes that were so trash-tier made t... Voir plus
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Ordered Jordans. Tongue is sewn in crooked. Shoes don't seem legit. Phone number they give is for a company with address in Wyoming, but comes up Alabama when dialed, and Verizon says call can not be... Voir plus
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Obviously these are reps and for any of the idiots who made a negative review based on that should be punched in the face. Due to some of the reviews I was skeptical; however, I received my order in a... Voir plus
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They do no allow returns unless they make a mistake. Even though their return policy states: "Customer Preference: Returns initiated due to a change of mind will incur both return shipping costs.... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
From the spirit of the oak that grows from a small acorn but survives mighty storms and adversities, we aimed at establishing a sturdy but eco-friendly ground for the high quality footwear production. The name Sixfootoak reflects the goals of creating stability, growth, and persistence in today’s business environment.
Coordonnées de contact
730 N Glenn Rd, 82601, Casper, Etats-Unis
- +1 (205) 579 8886
- Info@sixfootoak.com
- sixfootoak.com
1,6
Mauvais
64 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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Solid Reps
Obviously these are reps and for any of the idiots who made a negative review based on that should be punched in the face. Due to some of the reviews I was skeptical; however, I received my order in a timely manner and was the exact size I ordered. Only reason I gave it 4 stars was due to the sole air bubble having some paint splattered on it. Other than that, great purchase and will definitely buy again from them.
21 août 2025
Avis spontané
Réponse de Sixfootoak
Thank you so much for taking the time to share your experience - I'm really glad to hear your order arrived on time and the size was spot-on. That means a lot, especially when you were feeling a bit unsure because of other reviews.
About the paint splatter on the air bubble: that shouldn't have happened, and I appreciate you pointing it out. If you're able to send us a quick photo of the spot, we can review it with our warehouse team and make sure this doesn't happen again on future pairs.
We truly appreciate your honest feedback and the fact that you'd consider ordering again. If there's ever anything you want us to double-check or note for you next purchase, just let me know - I'm here to make sure every delivery feels right.
I ordered shoes Aug 3 2025 .PayPal sent…
I ordered shoes Aug 3 2025 .PayPal sent me a email that my card had been charged and would get a email from the company in 3 days . I have received nothing and it is Aug 25. The telephone number is no good . I don’t think the email is good either. I think fraud,,,
25 août 2025
Avis spontané
Réponse de Sixfootoak
I'm really sorry you've been left waiting this long - going weeks without any update would make anyone feel uneasy, and I understand why this situation is raising red flags for you.
I want to reassure you that your order is absolutely in our system. Sometimes PayPal's notice arrives immediately, but the order confirmation email can get delayed or land in the spam/junk folder. If you haven't already, please take a quick look there - many customers find it hiding in that folder.
To get this sorted right now, could you please send me one of the following:
- your PayPal transaction ID, or
- the full name and email used when placing the order
Once I have that, I'll pull up your order directly and update you on its exact status so you're not left guessing.
Thank you for reaching out - I'm here to make sure you get clear answers and feel comfortable again.
BEWARE BEWARE BEWARE BEWARE BEWARE
BEWARE BEWARE BEWARE BEWARE BEWARE! Warning dont purchase anything from this company because they are a scam. I received my shoes in a timely manner however they were too big when I tried to return the shoes within 10days. The company responded with only a 15 percent refund. Don't waste your time. We have a choice where we spend our money and don't waste it with this scamming company. I don't believe the shoes are authentic Nike
25 juillet 2025
Avis spontané
Réponse de Sixfootoak
I'm really sorry your experience left you feeling this upset - getting a pair that doesn't fit and then feeling unheard afterward would frustrate anyone, and I completely understand why you're disappointed.
I want you to know we take sizing concerns and authenticity questions seriously. Whenever a customer receives a pair that doesn't fit as expected, we always try to work directly with them to find a fair and workable solution, not leave them feeling stuck. The last thing we want is for you to feel like your trust was taken advantage of.
To make sure we understand exactly what happened with your order, could you share a few clear photos of the shoes - including the size tag inside, the side view, and the box label? This allows us to verify everything with our warehouse and review any quality or authenticity concerns properly.
Your feedback really matters, and I'd like the chance to look into this in detail for you. Whenever you're ready, just reply with the images - I'm here to help you get this sorted.
Scam!
SCAM!!! As soon as I purchased the shoes I got a receipt from a foreign person. I immediately emailed them to cancel. Never heard back. I also tried calling the number- it doesn’t work! I will be disputing this with my bank first thing in the morning!!
13 août 2025
Avis spontané
Réponse de Sixfootoak
I'm really sorry this felt so alarming - when you place an order and the confirmation looks unfamiliar, and then you can't reach anyone right away, it's completely natural to assume the worst. I hear your frustration loud and clear.
I want to take a closer look at your order and see exactly what happened with you cancellation request. To do that, could you please send me one of the following:
- your order number.
- your PayPal/transaction ID, or
- the name and email used at checkout
Once I have that, I can pull up your order directly, verify the status, and make sure you get clear answers without any more guessing or stress.
Thank you for reaching out - I'm here to help you get clarity on this right away.
SCAMMERS!!!!
I would give this company 0 stars if I could. Most definitely a scam. The number listed on the website doesn't work. As soon as I recieved my email reciept from the "company" I immediately got a fraud alert on my capital 1 and a PayPal reciept(I dont have PayPal). Paid to Đo Ngọc Viêt Anh (So even by some chance if you get the shoes they most likely would be fake) 10/10 do not recommend.
13 août 2025
Avis spontané
Réponse de Sixfootoak
I'm really sorry you had such a worrying experience - getting a fraud alert right after placing an order would unsettle anyone, and I completely understand why this feels suspicious from your side.
I want to help you sort out what actually happened with the payment and the order details so you're not left with unanswered questions. To look into this properly, could you please send me one of the following:
- your transaction ID, or
- teh full name and email you used at checkout.
Once I have that, I can check your order directly, confirm the payment details, and make sure you get clear, accurate information - no guessing, no confusion.
Thank you for sharing your concerns - I'm here to help you get clarity and make sure you know exactly where things stand.
Scam you will never receive the shoes…
Scam you will never receive the shoes been over 2 and half months they keeps sending emails saying it will take 2 more weeks to be even shipped be careful safe your money buy from somewhere else
12 août 2025
Avis spontané
Réponse de Sixfootoak
I'm really sorry you've been waiting this long - two and a half months without receiving your order would frustrate absolutely anyone, and you're right to feel upset about it. That's far from the experience we want anyone to have.
I want to look into this right away so we can see exactly where your order stands and why the timeline kept getting pushed. To do that, could you please send me one of the following:
- your order number
- your tracking number, or
- the name and email used at checkout
As soon as I have that, I'll check the status directly with our logistics team and make sure you get a clear, honest update - not another vague delay.
Thank you for reaching out, and again, I'm truly sorry for how long this has dragged on. I'm here to get this sorted for you.
Don’t shop here!!
Don’t shop here!!! I spent 140$ on Nike air max plus 3 change-9684-002. I always wear a 12 but in this shoe they fit small. I could have ordered a 12.5 or even a 13. The shoe is advertised looking completely black, but when I received them they fad black to gray to pretty much white. It took my shoes 10 days to arrive and when they did I was completely disappointed. I messaged customer service and they only offered me a discount and are ignoring the fact I want to return them. They went from 30 to 50 % off if I keep them. That would be nice if I could fit them. Customer service only apologizes for the inconvenience but refuses to return and refund my item. The number to call for disputes goes to a personal cell phone with a full mail box, and I’m left to make a dispute through pay pal. I have provided pictures of discrepancies and I’m stuck out 140$ with shoes that don’t even fit.
21 juillet 2025
Avis spontané
Réponse de Sixfootoak
I'm really sorry your experience turned out this way - when you spend good money on a pair you've been looking forward to, only to receive something that doesn't fit and doesn't match the color you expected, it's incredibly frustrating. I hear you, and you shouldn't feel ignored or stuck.
Thank you for already sending photos - those are important, and I want to take a closer look at the sizing and color differences you mentioned. If you can resend the images here, I'll review everything directly our warehouse team so we can understand exactly what went wrong and give you a clear, responsible solution.
We truly don't want you left with a pair you can't wear. Once I have the photos, I'll go through the details step-by-step with you so we can sort this out properly.
I'm here and ready to help you - just reply with the pictures whenever you can.
Order never received!!!!!
I have ordered shoes from this company and have never received. I have sent 2 emails requesting refund with no response. Do not buy from this company!
6 août 2025
Avis spontané
Réponse de Sixfootoak
I'm really sorry you've been left feeling ignored - that's not the experience we want for anyone, and I understand why you're upset when you haven't received your order or any clear update.
Let's sort this out together right now. To check the status of your shipment and see what's going on, could you please send me one of the following:
- your order number,
- your tracking number, or
- the name and email used at checkout.
Once I have that, I'll look up your order directly and get you a clear, honest update so you're not stuck waiting or guessing anymore.
Thank you for reaching out - I'm here to help you get answers.
This is a scam
6 août 2025
Avis spontané
Réponse de Sixfootoak
I hear your frustration, and I'm really sorry you've had an experience that made you feel this way. I don't want you to be left with doubts or unanswered questions - let's take a moment to look into what happened so you can get a clear picture of your order status.
If you're open to it, please share one of the following:
- your order number
- your tracking number, or
- the name and email you used when placing the order.
With that information, I can check everything directly and give you a straightforward update so you know exactly where things stand.
I'm here to help you get clarity, not to leave you feeling uncertain.
!!!Don’t buy from this company!!! Scam!!!
!!!Don’t buy from this company!!!
!!!Definitely not real and Authentic!!!
Ordered Kobe 8 and the shoes are definitely not authentic. Glue all over, no carbon fiber bottom, Kobe logo not straight, in soles are thinner the what’s in the original, Nike stitching are not done right, and the bottom sole is flimsy. Called the Customer Service line and it’s not the right number. Emailed to get refunded and they tried to just refund me back 15% of the money I paid. Don’t be scammed!!!
31 juillet 2025
Avis spontané
Réponse de Sixfootoak
I'm really sorry you had to open a box and find a pair that raised so many red flags for you - especially when you know exactly how an authentic Kobe 8 should look and feel. Glue marks, misaligned logos, stitching issues... none of that should be happening, and I completely understand why you're upset.
I want to take this seriously and review everything properly with our warehouse team so we can understand exactly what went wrong. To do that, could you please send us a few clear photos of the specific issues you noticed?
If possible, include:
- the areas with visible glue
- the logo alignment
- the outsole
- the stitching details
- the size tag inside and the box label
Once we have those images, we can investigate your case thoroughly and move forward with the next steps for you.
Thank you for letting us know - I'm here to help you get this sorted.
DO NOT purchase from sixfootoak
DO NOT purchase shoes from this company. They are not authentic and they do not send the correct size. They will not issue a return label for the shoes, so I am stuck with shoes that do not fit.
3 août 2025
Avis spontané
Réponse de Sixfootoak
I'm really sorry you've had such a disappointing experience - getting a pair that doesn't fit and then feeling like you're not being helped is incredibly frustrating, and I completely understand why you're upset.
I don't want you to fee stuck with a pair you can't wear. To look into this properly and make sure we address the sizing and authenticity concerns, could you please send us a few clear photos of the shoes you received?
If possible, include:
- the inside size tag.
- the side views of the shoes.
- the box label.
- any areas where you noticed quality issues.
Once I have those images, I can review everything with our warehouse team and guide you through the next steps so we can resolve this for you in a ay that feels fair and clear.
I'm here to help - just reply with the photos whenever you can.
My shoes still haven’t came they are…
My shoes still haven’t came they are scammers do but buy
1 août 2025
Avis spontané
Réponse de Sixfootoak
I'm really sorry you're still waiting - not receiving your shoes on time is incredibly frustrating, and I hear how fed up you are. You shouldn't be left guessing about where your order is.
Let's sort this out together so you can get a clear answer.
Could you please send me one of the following:
- your order number
- your tracking number, or
- the name and email you used at checkout
Once I have that, I'll check the status directly and update you right away so you know exactly what's going on with your shipment.
I'm here to help you get answers - you don't have to deal with this on your own.
This business is a scam
This business is a scam. I ordered shoes 7/8/25, and was sent a tracking number the next day. As of 7/31/25, the tracking number has never updated and only states that a label has been created. I sent customer service and email, and I was told that they are busy so tracking takes awhile to update (since it’s coming from China, not US). I waited again, and emailed. I was sent another BS response that they need to make more shoes. Well, that’s a lie because they’re supposed to be Nike. They also lied in saying the shoes have already been sent. DO NOT FALL FOR THIS SCAM!
Do not believe the positive reviews-they’re obviously done by people in the company or bots.
30 juillet 2025
Avis spontané
Réponse de Sixfootoak
I'm really sorry this whole experience has felt so misleading and drawn-out - waiting weeks with no movement on a tracking number would frustrate absolutely anyone, and I completely understand why you feel like you're being given the runaround. You deserve clear, honest information about your order.
I want to check the exact status directly for you instead of giving you another vague update. To do that, could you please send me one of the following:
- your order number,
- your tracking number, or
- the name and email used at checkout.
Once I have that, I'll look it up immediately and tell you exactly where things stand - no excuses, no confusion. Sometimes a tracking label can sit in "created" status for longer than it should if the carrier doesn't scan it properly, and sometimes the shipment gets held before entering the system. But I don't want to guess - I want to verify your specific case.
Thank you for reaching out again despite how frustrated you are. I'm here to get you a clear answer.
Horrible experience with this company
Horrible experience with this company. After going through their website and ordering a 7.5 size in men they send me a women size 7.5. Tried getting issue resolved but couldn't get hold of them through phone so had to email them. After chatting with them they said it was no problem with their system and to keep the shoes when I just wanted the correct size. Offered only 20% percent back from what I paid. Never buying from this company ever again and don't recommend purchasing from them. They need better customer service resolving issues when they send the incorrect size to my home. Now im stuck with a pair of shoes that are no use to me.
24 juillet 2025
Avis spontané
Réponse de Sixfootoak
I'm really sorry you had to deal with this - getting the wrong size, then feeling like you can't reach anyone for real help, would frustrate anyone. And you're absolutely right to expect clear support, especially when the mistake wasn't yours.
I want to take a closer look at what happened so we can get this sorted properly. Could you please send me a few clear photos of:
- the inside tag of the shoes you received.
- the box label
- a side view of the shoes themselves
Once I have those images, I can verify exactly where the sizing error happened and follow up with our warehouse team o move this forward for you the right way.
You shouldn't be left with a pair you can't use - I'm here to help you get this resolved.
Fake !!!!
Fake !!!!! This place sent me fake Jordan one low sneakers. The leather isn’t the same to begin with. Tongue is half the thickness and wimpy. The Nike swoosh isn’t even the same design as the real shoe, it’s like imitation carbon fiber…
On their website, they claim that these are authentic 100% all the way.
I guess you get what you pay for but when you’re tricked into buying something you think is real that is fraud.
They also sent fake QR codes from StockX, passing it off as the real deal. Thank you very much for ruining my day.
26 juillet 2025
Avis spontané
Réponse de Sixfootoak
I'm really sorry you had this kind of experience - opening a box and immediately noticing things that don't look right is incredibly disappointing, and I completely understand why you feel misled. When details like the leather, tongue, or swoosh seem off, it breaks your trust right away, and I truly hear your frustration.
To look into this properly for you, I'd like to review the pair you received in detail. Could you please send us a few clear photos of the areas that concerned you?
If possible, include:
- the side view with the swoosh
- the tongue and stitching
- any labels or tags
- the box label
These images will help us verify exactly what happened and allow our warehouse team to check for inconsistencies on their end.
I know this wasn't the experience you expected, and I'm here to help you get clarity and move things forward once we can review the photos.
I was very skeptical I was not trying…
I was very skeptical I was not trying to buy no fake shoes. I am very happy to say both pairs passed the legit test. I will buy again I hope they make an app.
24 juillet 2025
Avis spontané
Réponse de Sixfootoak
That's really great to hear - thank you so much for sharing your experience! I'm glad both pairs passed your legit check and that you're happy with them. Hearing that from someone who was skeptical at first means a lot.
And I love the idea of an app - I'll definitely pass that suggestion along to our team. It would make things easier for everyone.
Whenever you're ready for your next pair, I'm here to help.
Trustworthy and nice experience
Trustworthy and nice experience. Overseas item came quicker than I thought. Nice!
14 janvier 2025
Avis spontané
Réponse de Sixfootoak
Thank you so much for sharing that - it's really great to hear your order arrived even faster than expected and that everything felt smooth for you. We love knowing the experience made a good impression.
If you ever need help with another pair or have a question before ordering again, I'm always here for you.
I bought American flag shoes a of week…
I bought American flag shoes a of week ago. Love this!!
26 septembre 2024
Avis spontané
Réponse de Sixfootoak
That's wonderful to hear - I'm so glad you're loving your American flag shoes! It's always great when a pair feels just right the moment you get them.
If you ever need anything else or want help picking out your next favorite pair, I'm here whenever you need me. Enjoy your shoes!
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