The whole process was professional and painless, apart from a slight delay at the start when the fitter got injured on another job. The surveyor obviously knew what he was talking about and the fitter... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Both the quality of the windows and doors from SJB and the professionalism of the installers made this company a pleasure to deal with from quote to after sales service. We are delighted with the resu... Voir plus
L'entreprise a répondu
It is many years since I have worked with such a professional and capable business. The preproduction process was meticulous with me in control of all sign offs. The windows and doors from the factor... Voir plus
L'entreprise a répondu
Very good workmanship and quality of final product. Painting and finish on all the windows was great. The number of days during the fitting did drag on somewhat -5 in total - where originally we had... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
We’re a family-run business specialising in both manufacturing and installation of traditional sash windows. Although we mainly install our sash windows in London & the south-east of England, our sash window services reputation is known much further afield.
Coordonnées de contact
Royaume-Uni
- sjbsashwindows.co.uk
4,8
Excellent
345 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent customer service
The service was excellent, all staff were professional and courteous from start to finish. SJB is family run and they care about the customer as well as clearly being technically strong, and very knowledgeable in what needs to be done and how to get the best results for your windows. I would thoroughly recommend.
20 mars 2026
Réponse de Sjbsashwindows
Thank you so much for your kind words and thoughtful feedback. We’re delighted to hear that you had such a positive experience with our team from start to finish.
As a family-run business, providing a professional, friendly service and delivering the best possible results is at the heart of what we do, so it’s incredibly rewarding to know that this came across. Your recommendation truly means a lot to us.
If there’s ever anything more we can help you with in the future, please don’t hesitate to get in touch!
Réponse de Sjbsashwindows
Thank you for taking time to give your feedback.
Sash window replacement success
Clear details of costings, materials and installation requirements were provided and the installation went ahead with a minimum of fuss; floor coverings and final dust removal were well executed and a follow up visit to free up the sash window occurred without question. I would certainly use this company again.
26 février 2026
Réponse de Sjbsashwindows
Thank you for your kind review. We're glad to hear the installation went smoothly and that you were happy with the overall service, including the follow-up visit.
We really appreciate your recommendation and would be happy to help again in the future.
The SJB team
Brilliant
Great company to deal with from start to finish, and the windows are beautifully made and look great. Thanks for all.
25 février 2026
Réponse de Sjbsashwindows
Thank you so much for your kind words! We’re delighted to hear you had a great experience with us and that you’re happy with how your windows turned out.
It truly means a lot to our team. If you ever need anything in the future, we’re always here to help!
The SJB team.
The windows are absolutely gorgeous
The windows are absolutely gorgeous. I am so so happy with them, and the workers from SJB were also so lovely, kind, and communicative.
9 février 2026
Avis spontané
Réponse de Sjbsashwindows
Thanks for the feedback
We’re glad you’re happy with the windows and that the SJB team made the process a good experience.
We appreciate you taking the time to share this and will pass your kind words along to the crew.
SJB replacement sash windows
Very impressed with this company, from start to finish the experience was easy , professional & excellent quality.
My project & installation team communicated regularly, the guys on site managing the sash replacements were friendly, considerate & delivered an impeccable finish.
Not a cheap product, but you get what you pay for & I am over the moon with my new windows. Would thoroughly recommend!
28 janvier 2026
Réponse de Sjbsashwindows
Dear CJ,
Thank you so much for taking the time to leave such a lovely review, we really appreciate it.
We’re delighted to hear that you had a smooth experience from start to finish and that the project and installation teams looked after you so well. It’s great to know the communication, on-site professionalism, and final finish all met your expectations.
We’re especially pleased that you’re over the moon with your new windows, that’s exactly what we aim for. Thank you again for choosing us and for your recommendation; it genuinely means a lot to the whole team.
All the best,
The SJB team.
Excellent experience from start to…
Excellent experience from start to finish. Blago in particular was amazing. He was professional, helpful, very tidy and always friendly and courteous.
1 octobre 2025
Avis spontané
Réponse de Sjbsashwindows
Thank you so much for taking the time to leave this lovely review. We’re delighted to hear you had an excellent experience from start to finish. Blago will be especially pleased to hear your kind words — his professionalism, attention to detail, and friendly manner are things we really value. We truly appreciate your support and hope to work with you again in the future.
Excellent consultation and great…
Excellent consultation and great customer service, all of which made the process of getting new windows installed incredibly easy.
Our bedroom is now much improved and much warmer than prior to installation.
21 janvier 2026
Réponse de Sjbsashwindows
Thank you so much for the kind review! We’re really glad to hear you had a great consultation experience and that the installation process felt easy from start to finish.
Even better to know your bedroom is now warmer and more comfortable—that’s exactly what we aim for.
Thanks again for choosing us, and don’t hesitate to reach out if we can help with anything in the future!
The SJB team
The box window replacement was smoothly…
The box window replacement was smoothly managed, with minimum disruption /mess.
27 janvier 2026
Réponse de Sjbsashwindows
Thank you for taking the time to leave a review. We’re really pleased to hear the box window replacement was handled smoothly with minimal mess. It was a pleasure working for you.
All the best,
The SJB team.
Loving our new windows
Easy to ask and obtain information to make an informed decision. Purchase, delivery and installation was easy to organise. Happy with our windows.
13 novembre 2025
Réponse de Sjbsashwindows
Thank you so much for your kind review! We’re delighted to hear that you found the process easy from start to finish and that you’re happy with your new windows.
Helping our customers make informed decisions and enjoy a smooth experience is always our goal. If you need anything in the future, we’re here to help
Professional
Good products, professionally managed process and installers. Would recommend
5 janvier 2026
Réponse de Sjbsashwindows
Thank you for your kind review! We’re glad you’re happy with the products and found our process and installers professional. We really appreciate the recommendation and your support.
Very Professional
From initial visit, quotation and completion this was a very smooth job. It was unquestionably a difficult 4th floor window replacement and our installer, Constantine, was a multi-skilled professional who just got on with it, where others might have balked. Lovely windows as promised.
9 décembre 2025
Réponse de Sjbsashwindows
Dear Scott,
Thank you for taking the time to share your experience. We’re delighted to hear that the process, from quotation to installation, went so smoothly. Your project was indeed a complex one, and we’re proud that Constantin’s expertise and can-do approach helped ensure everything was completed to a high standard.
We’re equally pleased that the new windows have met your expectations. Your feedback means a great deal to us, and we appreciate the confidence you placed in our team.
The SJB team
Beautiful quality windows and door
Beautiful quality windows and door. Ordering process and pre-installation contact efficient and responsive. Installer very nice, polite and tidied up well. Only misses 5 stars because of untidy paint retouching (recommend asking SJB not to retouch edges of windows and just do these yourself with masking tape later).
15 octobre 2025
Réponse de Sjbsashwindows
Thank you so much for your thoughtful review and for choosing us for your windows and door installation. We’re delighted to hear that you were pleased with the product quality, ordering process, communication, and the professionalism of our installer.
We’re sorry to hear the paint retouching didn’t meet expectations. Your feedback is very helpful, and we’ll make sure it’s passed on to the team so we can improve this part of the process.
Thank you again for your honesty and for the 4-star rating, your insights help us get closer to 5 stars next time. If there’s anything else we can assist with, please don’t hesitate to get in touch.
The SJB team.
Good job done, thank you
Professional service and a polite operator who did a neat job and cleared up afterwards.
24 novembre 2025
Réponse de Sjbsashwindows
Thank you so much for your kind review!
We’re really glad to hear you were happy with the service. Our team takes pride in being both professional and tidy, so it’s great to know this came through. If you ever need anything in the future, we’ll be more than happy to help.
The SJB team.
Josh was fantastic and the window was…
Josh was fantastic and the window was installed in a morning and looked great thank you
27 octobre 2025
Avis spontané
Réponse de Sjbsashwindows
Thank you so much for your lovely feedback! We’re delighted to hear you’re happy with your new window. We’ll be sure to pass your kind words on to Josh — he’ll be thrilled to know you’re pleased with the result.
All the best,
The SJB team
Installing wooden sash windows
Website, communications, site visit and getting a quotation was handled well. Competitive price quoted. Lower than competitor we'd shortlisted. Able to schedule a slot for installation more swiftly than expected. Work was carried out professionally and a high standard.
5 novembre 2025
Réponse de Sjbsashwindows
Dear Andrew,
Thank you so much for your kind feedback! We’re delighted to hear that you were pleased with our communication, pricing, and installation process. Our team always aims to deliver great value and high-quality workmanship, so it’s wonderful to know we met your expectations. We truly appreciate you choosing us and hope you enjoy the results for many years to come.
All the best,
The SJB team
Great windows and installation
The window installers were efficient, polite and took loads of care. They clearly loved installing the windows and were proud of how good it looks. As are we!
29 octobre 2025
Réponse de Sjbsashwindows
Dear Mark,
Thank you so much for your lovely feedback! We’re delighted to hear that our installers made such a positive impression and that you’re as pleased with the finished result as they were proud to deliver it. We’ll be sure to pass on your kind words to the team, they’ll be thrilled to know their care and craftsmanship were appreciated.
Wishing you many years of enjoyment with your new windows!
Warm regards,
The SJB Team
Very professional service
I had a great experience with SJB replacing wooden 3-bay sash windows. The whole process was efficient and professional from sales through to survey and installation. I found the team very helpful and pleasant to deal with (answering all my many questions with patience!). The installation went smoothly with very little mess and the windows look great.
22 octobre 2025
Réponse de Sjbsashwindows
Dear Nick
Thank you so much for your kind words and for taking the time to share your experience! We're delighted to hear that you’re pleased with your new sash windows and that the whole process, from sales to installation, met your expectations. Our team always strives to make every step as smooth and stress-free as possible, so it’s wonderful to know their efforts made a difference. We really appreciate your feedback and hope you enjoy your windows for many years to come!
All the best,
The SJB team.
Excellent experience
We had PVC replacements of both sash and casement windows fitted. The fitters (Cydrell and Dominic) were extremely professional and worked rapidly finishing the whole house within a week. The disruption during fitting and retouch painting needed afterwards was much less than expected. The new windows look great!
17 octobre 2025
Avis spontané
Réponse de Sjbsashwindows
Dear Fiona,
Thank you for taking the time to share your review.
We are delighted to hear the team did a great job and that you are happy with your new windows. We have passed your words over to the installers.
Once again, thank you so much for taking the time.
All the best,
The SJB team.
Thanks to CJ, Leroy and Blogi!
The three guys (CJ, Leroy and Blogi) were all really conscientious and hard-working professionals. I had 10 windows replaced and they clearly realised that it was a big and stressful deal for me - so did their level best to proactively reassure me and to explain what they were doing. No detail was too small for them and they never made me feel that I was pestering them (even when I relayed on concerns from the block management). I was very grateful to them for working so hard to clean up the dusty mess afterwards.
All in all, this job went just about as smoothly as possible.
13 octobre 2025
Réponse de Sjbsashwindows
Dear Jonathan,
Thank you for taking the time to share your feedback about your experience with us. Your review means a lot to us, and we're thrilled to hear that you were satisfied with our service and our products.
I have passed your message onto the guys.
Thank you once again for your kind words and support.
The SJB team.
Best regards,
The SJB Windows Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.