It was a seamless transition from order to delivery! Matt was beyond helpful and insightful. Will be ordering all of my windows through them moving forward!
L'entreprise a répondu
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Lisez les avis des autres
I believe this is my 3rd or 4th time purchasing windows from this group. The ease of ordering and follow up confirmation from their office staff is top notch. Always pleased with the finished product... Voir plus
L'entreprise a répondu
Pending satisfactory resolution. Some of the Windows were missing weep hole covers/ the latches used to open for cleaning, however they have assured me they will be sending the missing pieces. Window... Voir plus
L'entreprise a répondu
Our 70 year old home has several non standard sized windows. We're slowly redoing all the windows in our home. Window Estore is the only diy solution we were able to locate. The process of ordering i... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
WindowEstore is the #1 online seller of high performance energy efficient windows & sliding glass doors custom built to maximize energy efficiency, sound-dampening, and security. Get the highest quality windows and sliding glass doors at the best prices by buying direct with our easy ordering tool. The oldest and most trusted online window and sliding glass door dealer in the nation!
Coordonnées de contact
1912 West Anderson Lane Suite 208B, 78757, Austin, Etats-Unis
- 855-290-6366
- customerservice@windowestore.com
- www.windowestore.com
4,8
Excellent
455 avis
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Great experience with all the help I needed
It was a seamless transition from order to delivery! Matt was beyond helpful and insightful. Will be ordering all of my windows through them moving forward!
11 septembre 2026
Réponse de WindowEstore.com
Excellent!! thanks for the shout out for the team. We thank you for your business and look forward to working with you in the future.
Easy to order on website.
Easy to order on website and the staff always follows up after you order. Great customer service.
30 août 2026
Réponse de WindowEstore.com
Thank you for writing this review. Our goal is to make window buying easy and painless. No need for homeowners to endure a long high pressure sales presentation, just log on to windowestore.com and we'll walk you through the rest. Thanks for your business.
WindowEstore
Answered all my questions and showed me…
Answered all my questions and showed me how to work through the online ordering. Everything went smoothly.
4 septembre 2026
Réponse de WindowEstore.com
Great to hear about your experience, thanks for taking the time to post this review, we appreciate your business & let us know if we can be of service in the future.
WindowEstore
Can't go wrong!!
I believe this is my 3rd or 4th time purchasing windows from this group. The ease of ordering and follow up confirmation from their office staff is top notch. Always pleased with the finished product and turnaround time is fantastic. I'm running out of windows to replace, but I have shared my experiences with many. Keep up the great work!!!
9 août 2026
Réponse de WindowEstore.com
We LOVE hearing this!! Great to hear your project is almost done, great job. You have a house full of extremely energy efficient windows. Thank you so much, we appreciate your continued business! Let us know if we can help in any way.
WindowEstore
Amazing customer service
Amazing customer service. Transparent and patient. Very informative. Definitely plan to purchase more windows in the future.
30 juillet 2026
Réponse de WindowEstore.com
Thank you! We appreciate your business and taking the time to let everyone know about your experience. Glad we could help with the project.
WindowEstore
Process went great for ordering
Process went great for ordering. Now just waiting for delivery
14 juillet 2026
Réponse de WindowEstore.com
Thank you for your business & taking the time to post this review.
WindowEstore
Good but mixed
Great communication follow-up, convenient warehouse location, wide selection, solid website. However, waiting one month to get a small window is too long, especially in a competitive market.
19 juillet 2026
Réponse de WindowEstore.com
Thanks you for your business and taking the time to write the review.....we strive for the best customer experience possible. Typically when we review the window order with the customers, we set their expectations on delivery around 4-6 weeks, did we not have that conversation with you? If not, our apologies.
Regardless of size or style, all of our windows are custom made to order, even the "standard" sizes. We're not aware of any manufacturer with a quicker turnaround time on a custom sized casement window. We always do everything we can to get the windows to the customer as quickly as possible so hopefully this one arrives under the 4-6 weeks estimated.
WindowEstore
Very fast delivery for custom windows!
Only 14 days or so from order to pickup. Windows are in pristine condition and exactly to measurements. Very happy.
11 juin 2026
Réponse de WindowEstore.com
Thanks Bill, we really appreciate your business and taking the time to share your experience. You've described our goal every day - happy customer, windows arrive quickly & ready to install. Enjoy your new windows & let us know if you need anything from us.
WindowEstore
Réponse de WindowEstore.com
Thank you so much! Easy is what we're aiming for! Glad to hear your project is done & you can enjoy the windows. Have a great summer.
WindowEstore
The perfect answer for non-standard size windows!
Our 70 year old home has several non standard sized windows. We're slowly redoing all the windows in our home. Window Estore is the only diy solution we were able to locate. The process of ordering is easy, and they call to go over EVERY measurement before they start on the order. They definitely go above and beyond in customer service! Our first order was for our bedroom. It took about 3 to 4 weeks to arrive at a local warehouse. The pickup process was simple as was the installation. The windows are exceptionally made and beautiful. We've just ordered our second odd sized window and expect the same results. Two (almost) done and 3 more to go!
22 mai 2026
Réponse de WindowEstore.com
Great to hear about your project and the experience you had with us. We are a true DIY solution to window replacement - no high pressure sales pitch or insane prices. We look forward to helping you complete the project & hearing about it when the last window goes in. Let us know if you need anything else from us & have a great summer!
WindowEstore
Replaced all my home windows as diy…
Replaced all my home windows as diy with this company. Great customer support. Doing the same with my daughter's home. Not as hard as it appears.
11 février 2026
Réponse de WindowEstore.com
Thank you & great job to you! So happy to hear you're enjoying the windows & glad we could help out. Great point you made - many customers are intimidated or overwhelmed at the thought of DIY windows but we will walk you through the entire process. Have a great summer!
WindowEstore
Best customer service I’ve ever received!
I had a fantastic experience working with Matt from start to finish. From the initial order to reconfirming the sizing, he was helpful and attentive every step of the way. The level of service was outstanding, and it made the whole process smooth and stress-free.
I highly recommend this place. If you order here, be sure to reach out to Matt — he’ll take great care of you!
24 mai 2026
Réponse de WindowEstore.com
Awesome recommendation!! It was a pleasure working with you and don't hesitate to reach out to us if you need anything. Thanks for your business, much appreciated.
WindowEstore
Réponse de WindowEstore.com
Fantastic! Thanks for the kind words & we sincerely appreciate your business.
WindowEstore
Réponse de WindowEstore.com
That's what we like to hear! We really try hard to make it a simple & painless process so thank you sharing this & for your business.
WindowEstore
Réponse de WindowEstore.com
Thank you so much for your business. Don't hesitate to reach out to us if you need anything & have a great summer!
Great customer service!
I haven’t received the window I ordered yet (probably four more weeks) but just want to say how nice both Sandra and Matt were with helping me make sure I got the exact measurements and all the other details of my order just as they need to be. Great customer service is rare these days and speaking to both Matt and Sandra was a refreshing experience! I’m looking forward to receiving the window, installing it, and ordering more as I work on remodeling my cottage.
Thank you!
Dana Teboe
22 mai 2026
Réponse de WindowEstore.com
Thanks Dana, great working with you and let us know if you need anything else from us. A cottage in Maine sounds like a great place to be. We appreciate your business.
WindowEstore
Straight forward ordering process
Straight forward ordering process, excellent communication, fast turnaround & shipping to nearby warehouse, excellent quality windows & very reasonable price.
28 avril 2026
Réponse de WindowEstore.com
Thank you! It makes our day to hear that you had a great experience from start to finish. Enjoy your windows & let us know if you need anything from us.
WindowEstore
Order placing
After placing order, I got a phone call to verify all details and make sure the change from last set of windows were correct. Remembered me from a few years back. Company is always friendly and windows are great.
9 mai 2026
Réponse de WindowEstore.com
Outstanding! We appreciate your business and glad to hear your window project is on track. Let us know if you need anything from us & enjoy the windows.
Came in fast
Came in fast, and the window is in good shape. Some deep scratches on the inside of vinyl so it has to be painted. Beside that it looks good but not going to be in stalled for four weeks and then we will know if it's working right
14 avril 2026
Réponse de WindowEstore.com
Hi Steve, great to hear you got the windows ahead of schedule. Sorry to hear about the scratches...please let us know if you need anything from us.
WindowEstore
Réponse de WindowEstore.com
Great, thanks for the review and your business. Just in time for summer!
WindowEstore
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