Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great company .Latest cosmeceutical ingredients. At last products that actually work and give visible differences I do like the sample products that have been included with my orders … in so much th... Voir plus

Noté 5 sur 5 étoiles

I haven’t started using this yet I’ve only just received it. I have Skinpep capsules which I have been using for over a month. My hair has started to grow baby hair. Which hasn’t happened since taking... Voir plus

Noté 5 sur 5 étoiles

I have used items from skin pep several times now. I particularly like the skin peel and use it often to control age spots. One of the things I love and not many companies do is send samples in my or... Voir plus

Noté 5 sur 5 étoiles

Just received my collagen capsules and to my surprise I have received lots freebies(everyone loves a freebie) 3 sachets of cream one for dark circles one night cream face cream a large packet of bovin... Voir plus

À propos de l'entreprise

  1. Entreprise de cosmétique
  2. Fournisseur de produits de beauté

Écrit par l'entreprise

SkinPep® Premium Aesthetic SkinCare -Korean-Inspired Glass Skin - For over 15 Years, Our British-Born Brand, Has Been Pioneering Advanced Skincare & Hydrolysed Collagen Supplements Inspired By The Science Of Korean Cosmeceuticals. Our Multi-Layered Formulations With Cell-Communicating Encapsulated Growth Factors, Clinically Dosed Botanicals & Double-Hydrolysed Collagen Peptides Are Designed To Work In Harmony With Your Skin To Deliver Results You Can See, Feel & Trust. Our Mission Is To Provide Exceptional Customer Service While Delivering The UK’s Finest, Clinically Proven Health & Beauty Essentials — With A Price Match Guarantee, Direct To Your Door.


Coordonnées de contact

  • Saint John Street 145-157, EC1V 4PW, London, Royaume-Uni

  • skinpep.com

4,8

Excellent

TrustScore 5 sur 5

586 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fast delivery

Just received my first order of double hydrolysed marine collagen.
Arrived within 2 days of ordering along with a voucher for unlimited orders & a bunch full of samples. Can’t wait to try them alongside my weight loss journey

4 octobre 2025
Avis spontané
Noté 3 sur 5 étoiles

Really happy with this and thank you so…

Really happy with this and thank you so much for the free samples! However, this is the 4th time I’m drinking it and I developed a rash and red bumps around the nose area and I really hope this goes away :(

5 septembre 2025
Avis spontané
Logo de Skin Pep

Réponse de Skin Pep

Thank you for your feedback — we’re really glad you enjoyed the product and free samples. We’ve checked our records and located your eBay order. We’re sorry to hear you’ve noticed some skin irritation. Our collagen is made from pure, food-grade peptides, and it’s very unlikely to trigger a rash or redness unless another factor is involved (for example, a new skincare product, topical retinol, or temporary sensitivity).

Please contact us directly via the contact section of our website so we can offer a replacement or help identify what may have caused your reaction. We take safety and customer experience very seriously.

Warm regards
Simon
SkinPep Customer Services

Noté 5 sur 5 étoiles

Collagen Capsules

Great delivery service,2nd time buying from them of Collagen Capsules.
Skin care samples a wee surprise in your delivery!

20 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Over a decade...

Ihave been using SkinPep products for over a decade and will not use anything else. My skin is sensitive and I do not suffer any adverse effects.

30 juillet 2025
Noté 5 sur 5 étoiles

Great products

Great products I keep coming back to. The Hyaluronic acid is fantastic and so it the night serum. All are very recommended

28 juillet 2025
Noté 5 sur 5 étoiles

Service was fantastic

Service was fantastic, lots of free products which was a lovely surprise, can’t wait to use the products and see how they help my beauty regime

4 août 2025
Noté 5 sur 5 étoiles

I bought collagen renu peptide complex…

I bought collagen renu peptide complex 1000mg capsules for the first time and within a week my skin started to feel and look more hydrated and supple. The added bonus was I found a difference in my joints too. My hair also feels thicker. After 3 weeks people have already started commenting on my skin. The added bonus was the company sending a few freebies in the post. I am really happy with the product and wanted to see if there was an even better one with this company but it does not really say which one is a best seller . I dont really leave reviews for products but felt that this one deserved it. Shahana

9 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Receiving my order

Receiving my order. It is early days as I have recently received. I must admit I can't wait to start using. Plus the bonus of free samples I didnot expect. Thankyou! I have tried the facial items. And found them a pleasure to use. Very light on the skin, leaves skin glowing. My favourite is the eye cream.

14 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Poor Skinpep customer care

Update 27 July 2025
Received a lovely apology and my pack - back on top Skinpep. Thank you 👌
27 June 2025
I did not receive the free pack with the order, I have emailed the company and messaged via the website and received no response.
Love the product but disappointed by the skinpeps customer care

27 juin 2025
Logo de Skin Pep

Réponse de Skin Pep

Dear Rachel, sorry, but your message was not forwarded to me by a new member of our team. We have since brought this to their attention, and this will never happen again.

Your missing free treatment kit (RRP £65) plus an additional free bag of our new upgraded bovine collagen powder was shipped earlier today and will arrive within 2 working days.

Package size
Parcel
Weight
300g
Shipping service
Tracked 48 Carrier logo
Batch number
B17655
Manifest date
22/07/2025 14:16
Tracking number
PM399802079GB

I hope you can update this review after it has arrived.

Once again, sorry for the mistake, and we promise that it will never happen again.

warm regards
Simon
SkinPep Customer Services

Noté 5 sur 5 étoiles

Great experience

Great experience, always delivering on time, love the free samples of the collagen renewal day and night moisturisers, I’ve had a subscription for years now and they have been great!

9 juin 2025
Noté 5 sur 5 étoiles

I love these products and I love the…

I love these products and I love the free gifts you always get when you order sometimes it’s a handful of lovely samples and o th er times it’s a huge selection.

My aesthetician recommended these products as they have a lot of high active ingredients, she said the company doesn’t spend all its money on fancy packaging and advertising so they can offer much better prices for a great product.

My ski bags changed xonpeltlwg and now feels balanced and free form menopausal breakouts

3 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Not only how amazing skin pep is the…

Not only how amazing skin pep is the customer service is outstanding.
Simon took time to call me back and the advice he gave me about the products was fantastic.
Thank you Simon.

The products are fantastic and the collagen drinking shots are amazing.

Sharandeep!!

23 juin 2025
Noté 5 sur 5 étoiles

Excellent collagen products

I have been using collagen for years and the bovine and marine collagen is wonderful. I have tried many brands over the years but this is the best one and great value for money. Subscription makes it cheaper too. Highly recommended.

16 juin 2025
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus