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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great company .Latest cosmeceutical ingredients. At last products that actually work and give visible differences I do like the sample products that have been included with my orders … in so much th... Voir plus

Noté 5 sur 5 étoiles

I haven’t started using this yet I’ve only just received it. I have Skinpep capsules which I have been using for over a month. My hair has started to grow baby hair. Which hasn’t happened since taking... Voir plus

Noté 5 sur 5 étoiles

I have used items from skin pep several times now. I particularly like the skin peel and use it often to control age spots. One of the things I love and not many companies do is send samples in my or... Voir plus

Noté 5 sur 5 étoiles

Just received my collagen capsules and to my surprise I have received lots freebies(everyone loves a freebie) 3 sachets of cream one for dark circles one night cream face cream a large packet of bovin... Voir plus

À propos de l'entreprise

  1. Entreprise de cosmétique
  2. Fournisseur de produits de beauté

Écrit par l'entreprise

SkinPep® Premium Aesthetic SkinCare -Korean-Inspired Glass Skin - For over 15 Years, Our British-Born Brand, Has Been Pioneering Advanced Skincare & Hydrolysed Collagen Supplements Inspired By The Science Of Korean Cosmeceuticals. Our Multi-Layered Formulations With Cell-Communicating Encapsulated Growth Factors, Clinically Dosed Botanicals & Double-Hydrolysed Collagen Peptides Are Designed To Work In Harmony With Your Skin To Deliver Results You Can See, Feel & Trust. Our Mission Is To Provide Exceptional Customer Service While Delivering The UK’s Finest, Clinically Proven Health & Beauty Essentials — With A Price Match Guarantee, Direct To Your Door.


Coordonnées de contact

  • Saint John Street 145-157, EC1V 4PW, London, Royaume-Uni

  • skinpep.com

4,8

Excellent

TrustScore 5 sur 5

586 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Skin Pep products Amazing.

Just love Skin Pep products. I use Re-Nu Marine Collagen It’s fantastic. Hydrolysed Collagen too. My skin amazing.
Love the free samples I get too of their Collagen Renew creams. Brilliant company. Quick delivery too.

12 juin 2025
Avis spontané
Noté 4 sur 5 étoiles

This is an update on previous review…

This is an update on previous review wher I said “ buyer beware” I was a tad hasty as there seemed to be a miscommunication between myself & Skinpep . Al issues have now been resolved & a full refund was given .

10 mai 2025
Noté 1 sur 5 étoiles

BUYER BEWARE

BUYER BEWARE
I previously reviewed this company as I loved their collagen powder- but I’m now revising my review having received free skincare samples I thought they were fabulous at first as my face felt a tingling sensation- turns out I was allergic to skin product & my face broke out in little bumps & felt very uncomfortable. I contacted customer service who seemed friendly & asked me to return products in the post & they provided a free postage label & they would issue a full refund - it’s now been a month & no refund . I’ve sent multiple emails but we’ve now reached a “ no reply no refund” situation. I can only say I’m very disappointed. Lastly when i ordered I thought I was getting bottles but instead it was a large amount of samples which I assume add up to the amount in a bottle - is that not false advertising? Buyer beware

25 mars 2025
Avis spontané
Logo de Skin Pep

Réponse de Skin Pep

Dear Rhona,

We’re sorry to hear that you remain unhappy despite us resolving your issue promptly once we were made aware. After reading your review, we investigated and found that we had not received any confirmation that your return had been posted. As soon as you replied, we processed your full refund immediately, before even receiving your return, as promised.

You also kindly stated that you would update your review to reflect this, and we’re disappointed this hasn’t yet been done.

We also provided evidence that your order was correctly fulfilled (4 x 2ml sachets per cream, totalling 14ml per item), exactly as described and shown in your order confirmation.

As a small, independent company, we take pride in our high standards of customer service and transparency. A title like “Buyer Beware” can be seriously damaging and gives a misleading impression, especially when we've gone out of our way to resolve the issue in good faith and at a financial loss.

We remain committed to fairness and outstanding service, and we hope future customers will see this reply and judge us by our actions, not assumptions.

Warm regards,
Simon
SkinPep Customer Care

Noté 5 sur 5 étoiles

TikTok purchase

Love their hydrolysed collagen, I buy both the bovine and marine versions and mix the 2 - they completely dissolve with no problems and taste great, there is no nasty aftertaste. I ordered on Sat 19th and order arrived Thurs 24th, Easter weekend was in between so I think the order arrived quite quickly considering. Included was a decent amount of complimentary samples. Will continue buying their collagen and considering trying out their skincare too!

19 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

I like the quality of their products

I like the quality of their products, and efficient prompt service. They also have good offers, with samples that are nice to try. My skin is problematic, but l have never had a negative reaction to anything they have sent.
I am a regular customer and recommend SkinPep.

8 avril 2025
Noté 5 sur 5 étoiles

This is the second time I have ordered…

This is the second time I have ordered the bovine and marine collagen as it is of high quality and I felt the difference whilst I used it, the delivery is quick and the company are very generous with sending out good size free products
I used the free marine collagen, I then placed an order for it

14 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic product of Bovine Collagen

Fantastic product of Bovine Collagen. Cannot believe what a fabulous company this is. I have been taking Collagen for a long time. Tried this & not disappointed. Value for money. Great free samples. This company is not greedy & looks after you.
Ordered order order!

12 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

SkinPep Review



SkinPep Review – A Game Changer for Skin Renewal

Being over 50, I’ve tried countless skincare products, but SkinPep stands out as the best I’ve ever used. Their products truly live up to their promises in terms of quality and effectiveness. I started with the collagen capsules, and the results were so fantastic that I couldn’t stop ordering everything—from serums to day and night skincare. My skin has never felt more renewed and radiant!

Another great bonus? Every order comes with a bag of free products, making the experience even more worthwhile. Highly recommended for anyone looking for real, visible results in their skincare routine!
Linda C

10 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Love this company!

Love this company! Premium, quality skincare at very affordable prices. I've tried eye creams, serums and retinol and they are all fantastic.

They always include samples too (sachets are ideal for travelling).

At the moment my favourite products are the marine collagen and skin rollers, signed up to a subscription for the collagen and they included a free bag of bovine collagen with my last order - looking forward to giving that a try too 😊

Customer service is great, i had an issue with a roller arriving broken and it was replaced easily after sending a quick photo. Would highly recommend this company.

10 mars 2025
Avis spontané

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