SLK Mobility Avis 201

I got two new batteries from this company before the year was up the batteries deteriorated. They said they would collect them and test them. Of course they showed 12 V on a test but when they’re actually under load on a scooter being used up a slight hill or inclined with the weight of the scooter plus the human the batteries fade and hardly get up the hill, they are faulty the company will not have it and now they want to charge me £30 to return my faulty batteries scammers avoid very bad experience will not honour there warrantee do not buy from this company

If you do you have been warned of the inferior quality of goods and customer service and support

I been trying to solve a simple matter with this company.here is what happened I sent away to slk for 2 np50 12 batteries at a cost of £142 for two batteries on 1/11/2023. They came with a 12 months guarantee. I notified slk by a phone call was told to box up and send back came next day to pick up Great service that way. I have proved we're sent back by sending tracking details. Was told be tested left for a few days I rang them again . The customer service person I spoke to put phone down me I sent approx 5 to 6 messages iv still had no reply via ebay the person who I have bought batteries for is 80 years old she not able to go out due to slk having her battery or even honored there 12 months guarantee. We are now having to go to trade and standards to try get this resolved. I have bought lots of batteries from slk . I own a company I will not be buying no more if this is way they treat there customers keep well away unless you want to go through this trouble if you come to have a problem. The fault of the batteries is will not fully charge doing 1 mile then scooter batteries are dead disgusted by way ebay and slk work ebay only help if less than 30 days so ebay account will be closed once trade and stands solve this. Slk will be named and shame even more by the family who they not being fair to.

Have always had good value for money,and fast delivery from these.

Good service, reasonable price.

I have been a loyal customer for a number of years now. I have never had an issue untill my latest purchase. The battery's are not performing as they should ( I used to get 12 -17 miles ) out of my old ones. After having my batteries in my scooter for a number of years the performance had dropped quite alot down to 4-5 miles. So I purchased the exact same batteries to replace them. The new battery's are only doing 3 miles maximum. I sent a email to slk as they are "under warranty" they responded saying I need to get them boxed and they will send a courier to collect. I explained I have to pay somome to fit the batteries as I'm not able to so it would cost me to take them out and then again to put new ones in. I also explained that I can't go without my scooter as I require it for my day to day living. They didn't acknowledge this at all. I asked to forward my emails onto the manager and they was just as disability unaware as the other person I was talking to. It is an absolute joke I spent alot of money on the batteries and for them to be fitted and they are so so rubbish. Slk have lost a loyal customer. Avoid avoid avoid !

I did buy batteries from SLK, but I now have 2 x 75ah 12v that are not fully charging and the scooter is only doing 3.5 miles before they need charging, customer service are saying they will have them back but will charge me, and now a friend also has the same problem with her boot scooter batteries from the same company.

Great value, excellent customer service and quick delivery

I ordered some batteries from slk mobility and the batteries were first class, the ease of ordering and quick delivery were very good thankyou.
My mum is up and running again now with her scooter
Thankyou slk

Ordered 2 new batteries for my friend's scooter. Website gave full dimensions and terminal details so I could be sure they would fit. Batteries arrived next day, fully charged, so she was back on the road in no time.

Excellent service fast delivery will keep on using this company for the third time can not compain as they are brilliant for the items i needed

Ordered scooter batteries around 2pm one day and received the next day by 10 am

Purchased two new batteries for my mobility scooter and they arrived within a few days. I would highly recommend getting your batteries from here as the prices are great. They also stay in contact every step of the way by email so your not left in the dark.

After searching for new batteries,came across this company. The batteries were reasonable priced.arrived 2 days after ordering. Was sceptical about this site, as reviewers had bad experience.
But all was excellent transaction. Up and running again.

The website was easy to navigate,the price was good. I was kept updated about my order and it arrived quickly. Very pleased.

From order to delivery, A great service and great prices.

I ordered 2 12v 75Ah gels type mobility scooter battery's. My scooter had died 2 on friday. Ordered the batteries and arrived Monday . Fitted them and I'm off again. The was a significant saving in ordering from SLK than from my scooter supplier, and I think a better battery as gel instead of lead

Good fast and efficient service and delivery.