Slugs & Snails Avis 

238
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Amazing service as always, excellent quality products. Super helpful, you can tell this is a small family run business as the attention to detail is unreal. Will be back for more.

Noté 2 sur 5 étoiles

Lovely garments. But communication was really tricky, just didn’t hear back from emails when trying to exchange /return. Ended up posting back when was in republic, with handwritten note re exchang... Voir plus

Noté 5 sur 5 étoiles

The quality of these tights is well worth the money and the time (coming from Ireland to the USA) is well worth it!! Customer service was wonderful when I emailed some questions. Thank You Kat!

Noté 5 sur 5 étoiles

My son absolutely adores your waffle pajamas. He was so excited to receive new pairs after outgrowing his old set (that received 2.5 years of live and affection and still look fabulous). He immediatel... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements pour enfants
  2. Magasin de vêtements pour bébés
  3. Fabrique de textile
  4. Grossiste textile
  5. Magasin de vêtements pour hommes
  6. Magasin de vêtements pour femmes

Écrit par l'entreprise

Slugs & Snails is a multi award winning eco clothing brand that specialises in children's cotton tights, socks and loungewear. All our products are unisex and GOTS certified organic cotton. We also have a large adult collection with mirrors our kidswear, so you can get grown up versions of our tights, socks and waffle cotton sets. Designed with love in the West of Ireland, Slugs & Snails offers luxury ethical basics for all the family.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

238 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,4

Tous les avis

(238)

57 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Lovely little business

Lovely little business, amazing customer service when we received the wrong order. Beautiful unique pieces. Affordable. Hugely recommend.

23 janvier 2026
Noté 5 sur 5 étoiles

Gorgeous clothes l

Gorgeous clothes and excellent customer service.

21 novembre 2025
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Réponse de Slugs & Snails

Thank you Hanna, it was a pleasure to serve you x

Noté 5 sur 5 étoiles

Love it!

I just love everything about these pajamas! They’re cute, warm, the quality of them are great and the fit is perfect too!

20 novembre 2025
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Réponse de Slugs & Snails

Thank you Katherine, we hope you have a snuggly Christmas

Noté 5 sur 5 étoiles

It's a great product

It's a great product. Get a representative in Finland for local sales!

17 novembre 2025
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Réponse de Slugs & Snails

We used to have a big store in Finland but they went during Covid, we would love to be back serving our customers there directly so if you know of any stores Jalmari, please give us a shout out!

Noté 1 sur 5 étoiles

Never got my order

Never got my order

30 octobre 2025
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Réponse de Slugs & Snails

Hey Ashley, we have shipped your parcel three times, every single time it comes back as rejected by the US boarder control. The first time was due to customs charges not being paid at your side but both of the second times we actually covered the customs charges and your parcel came back again yesterday. I’m not sure if it’s because you have selected a PO Box number for delivery, the new rules on customs are so strict it could be that. We have raised it with An Post as the customs declaration and customs charges are all cleared here so there’s no reason for it to keep coming back.

Hey Ashley we actually brought your parcel over to the US with us and USPS also couldn't ship it as the address was not correct, please drop us an email so we can try and sort that for you.

Noté 5 sur 5 étoiles

Good service

Item shipped quickly and was in great condition when it arrived. Great service considering it was being shipped all the way to Canada!

27 octobre 2025
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Réponse de Slugs & Snails

Thank you Todd!

Noté 5 sur 5 étoiles

Beautiful quality and adorable designs

The tights and socks are so soft, true to size, and beautifully made. The colors and prints are absolutely adorable - perfect for toddlers! Customer service was kind, thoughtful, and went above and beyond. I couldn’t recommend Slugs & Snails more highly!

20 octobre 2025
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Réponse de Slugs & Snails

Zulfiya, what a lovely review, we are always happy to help and thank you so much for supporting us

Noté 5 sur 5 étoiles

We love the pj's!

My little boy loves the feeling of the waffle fabric. His Slugs and Snails pj's are his favorite!
Great quality, arrived quickly. Will order again when I can.

17 septembre 2025
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Réponse de Slugs & Snails

Thank you Charlotte, we are parents too so we know what kids love and our waffles are definitely a hit!

Noté 5 sur 5 étoiles

Great waffles, Wonderful customer service

Wonderful customer service, and my kids love these soft waffle jammies. We can't find anything like this is the US so I'm grateful they are made available to us. The only thing I would mention is the colors on the website seem different than the actual pajamas. Maybe some more pics with different lighting or no filters would help pick out colors.

15 octobre 2025
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Réponse de Slugs & Snails

Thank you Michelle, we totally need to update some of our pictures on our website it's on our to do list, the waffles and modern cameras don't pair well together so if you ever want to order again the best bet is to click through to the lifestyle images which are taken in natural light and so the colours without the blur from studio product lighting.

Noté 1 sur 5 étoiles

Size 7-8 just eay too big

I expected the size 7-8 to be larger, as per description, but it's massive.
It's too big for my girl who normally wears size 9. I think the tight would rather suit a short woman than a child.
I washed the tights hoping it would shrink - but this didn't help, and I can't return them now.
It's a shame, because the colour and quality seems relly nice, but it's unisable for us.

14 octobre 2025
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Réponse de Slugs & Snails

Hello

We are so sorry to hear you felt the size was too big, we do specifically say the 5-6 6-7 and 7-8 are very generous as we have a high cotton content so have to allow for long term shrinkage but also unisex so need to cover quite a large spectrum of kids sizes. Don't worry about the fact you washed them, if you had reached out to us directly we would have organised a replacement for you, pop us and email and we can sort that out for you.

Noté 5 sur 5 étoiles

These tights are beautiful

These tights are beautiful, bought for my granddaughter they are so soft and the choice of patterns is second to none. I love this site!

1 octobre 2025
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Réponse de Slugs & Snails

Oh Jill, thank you for such a lovely review!

Noté 5 sur 5 étoiles

Awesome company shipping affordable and…

Awesome company shipping affordable and super fast despite the strike in Canada. Thights are so super long 😂 but better be too long that too short. Verry pleased with my order, thank you!!

17 septembre 2025
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Réponse de Slugs & Snails

Shipping is our biggest problem but we think we might have finally found an affordable and reliable service so thank you for supporting us!

Noté 3 sur 5 étoiles

Fabric was good but not as think or…

Fabric was good but not as think or soft as I’d hoped. Sizes were much smaller than expected too.
Great colours and ethics for the fabric though

17 septembre 2025
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Réponse de Slugs & Snails

Hi Dani, many thanks for your feedback, we are working on a new size chart for adults so people can make sure they are getting exactly the fit they want.

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