Smartappliancesuk Avis 

Great customer service, reached out to me to ensure I got the correct item that worked for my Tv and super quick delivery. Highly recommend.

Very smooth process and very quick delivery and the delivery drivers handled the goods with great care .
Very satisfied from start to finish and we love the TV , amazing picture too .

Smart Appliances were by far and away the most competitively priced supplier for my new TV. Their pre and after sales service is excellent. The TV arrived within a couple of days of order and the delivery person unpacked it and checked it was blemish free and working to my satisfaction before leaving and kindly taking the packing with him. I have no hesitation in recommending Smart Appliances and they will be my first port of call the next time we are buying a new appliance.

I purchased a Samsung one connect cable which is working very well and fits my TV. I found using the website very easy and I used their live chat function beforehand to check the product would be suitable for me, they responded very quickly and were really helpful. Also the price was cheaper than other sites. Quick delivery. Smartappliancesuk are reliable and i would recommend them!

I received a very helpful and quick response to my email query about which product I needed. Once ordered, the product was dispatched quickly and arrived within 3 days. I would definitely use this company again.

Cheaper than anywhere else online - delivered within 3 days by a helpful chap who helped me carry it up to my 3rd floor flat, and checked it was working properly before leaving. Highly recommend

At first I was a little unsure but I had little to worry about. James and the team always responded to my messages on the live chat and delivery was within the time scale. The courier was excellent, unpacked, took pictures and was polite. The price was the best I could find and customer service excellent. Would use again

Great service was delivered in less than 24 hours and excellent communication.

Fast delivery very cheap discounts and very good quality, would absolutely recommend and use this again.

I just wanted to say what a tremendous service I have experienced when purchasing my new television today. The communication was outstanding and the efficiency when making the free delivery was unrivalled.( Delivered same day and within 4 hours of purchase, Unbelievable !) Your team not only checked the TV was in perfect condition but also removed all packaging. 5 stars from me on all counts..

Searching for a Samsung glass cable, came across Smart Appliances and made contact with them. They quickly responded, ordering was simple and delivery was quick. Product was original Samsung and worked beautiful. Very pleased with the overall experience and will definitely use them again.

I would not buy from this company again.

I ordered a TV advertised as brand new, but it arrived in a resealed box with missing packaging, a worn remote control, and missing documentation. After raising a complaint, the company admitted that they open and reseal all TVs before dispatch and had accidentally put the wrong accessories pack into my box.

While they sent replacement accessories, they refused to acknowledge that receiving a resealed product with incorrect accessories falls below the standard most customers would expect when buying a new TV.

The entire experience left me questioning the condition and handling of the product. If you are expecting a factory-sealed, untouched TV when purchasing a "new" item, be aware that this may not be what you receive.

I was also surprised to find a tamper-proof security sticker applied to the back of the TV, partially covering the manufacturer's label. Although the company explained that all TVs are opened, security marked, and resealed before dispatch, this was not something I expected when purchasing a product advertised as new.

Helpful and good communication throughout the sales and delivery process. The TV was carefully unpackaged by the delivery guys and turned on to enable us to confirm all ok. The TV itself is great.

The order process was simple and straightforward. The TV arrived within the timeframe provided and was checked by the delivery team. The price was very competitive when compared with others.

Very helpful on the online chat and delivery arrived next day which I was not expecting ! :)

Would definitely use them again and would recommend.

Great service, great product at a great price

Fantastic price and service. We saved £750 compared to the same product in Curry’s. Ordered Monday bank holiday and delivered on the Friday. Just wish they did more electrical!! Would definitely recommend

Great experience! Got a great price, thank you

Purchased a TV advertised and sold as new. Upon finally setting it up properly after moving house and connecting it to WiFi for the first time, multiple apps including , , and were already logged into the same previous user’s accounts, with personal profiles/photos still present on the TV.

I raised this with the retailer and initially a replacement was agreed in writing, but the position later changed to a £50 partial refund and requests for the TV to be returned for “verification”.

To be fair, communication became very responsive once the matter was escalated. However, based on my experience, I would strongly advise buyers to fully check and set up any TV immediately on delivery rather than assuming it is unused simply because it appears sealed externally.

The matter is now being handled formally via my bank under goods not as described.

There reply below is a lie, absolute con men. Read the reviews they speak for themselves...

The delivery was really good, the courier was friendly and very helpful.
I was able to swap the TV stand for a wall bracket.
The TV arrived in perfect condition
The price of the television was very competitive.
Really pleased.
Donald