I purchased a Samsung one connect cable which is working very well and fits my TV. I found using the website very easy and I used their live chat function beforehand to check the product would be suit... Voir plus
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Lisez les avis des autres
Very smooth process and very quick delivery and the delivery drivers handled the goods with great care . Very satisfied from start to finish and we love the TV , amazing picture too .
Ordered TV on 26 Dec. Emailed 2 weeks later asking where TV was and got auto-response reply saying on holiday till 6 January. Sent emails asking for update and no reply. Finally got on live chat and t... Voir plus
L'entreprise a répondu
Smart Appliances were by far and away the most competitively priced supplier for my new TV. Their pre and after sales service is excellent. The TV arrived within a couple of days of order and the del... Voir plus
À propos de l'entreprise
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Home entertainment has never been so exciting, with advanced technologies that keep evolving. We’re here to help you find the TV that suits what you love to watch and how you love to watch it. Explore the world of Smart TV and browse Trusted Customer S...
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Thwaites Lane, BD21 4LJ, Keighley, Royaume-Uni
- smartappliancesuk.com
4,4
Excellent
654 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
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We initially ordered the wrong cable
We initially ordered the wrong cable, but the team quickly reached out to confirm our TV model. Thanks to their prompt support, we received the correct cable yesterday morning and it’s working perfectly. Really impressed with the service!
23 août 2025
Avis spontané
Réponse de Smartappliancesuk
Thank you for your lovely feedback! We’re so glad we could help make sure you received the right cable for your TV. Our team always aims to double-check details to save any hassle, and it’s great to hear everything is now working perfectly. We truly appreciate your kind words and look forward to helping again whenever you need us.
Warm regards,
The Smart Appliances UK Team
Exceptional customer service
Exceptional customer service, with all queries answered promptly.
Item arrived very well packaged and was kept updated at all times.
Would definitely recommend to others and will be purchasing again in the future.
14 août 2025
Avis spontané
Réponse de Smartappliancesuk
Thank you so much, Jay! We’re delighted to hear that you’re happy with both our service and the way your item arrived. Keeping our customers updated and ensuring everything is packaged safely are really important to us, so it’s wonderful to know this was noticed. Your recommendation and future custom mean a great deal to our small family business, and we look forward to helping you again soon.
Warm regards,
The Smart Appliances UK Team
VERY NICE FAMILY BUSINESS WITH A…
VERY NICE FAMILY BUSINESS WITH A PERSONAL FEEL. I NEEDED A VERY SPECIFIC DIFFICULT TO OBTAIN CABLE AND THEY HAD IT IN STOCK.
13 août 2025
Avis spontané
My new Smart TV
Being an oap..price was very important to me...I got a great price..and a smart TV. I'M VERY happy..and deliverd on time.
11 août 2025
Avis spontané
Réponse de Smartappliancesuk
Thank you so much for sharing your experience. We’re delighted to hear that you found the right TV at a great price and that everything arrived on time. It’s always our goal to make things simple, affordable, and stress-free, so we’re very happy to know you’re enjoying your new Smart TV. Your feedback means a lot to our small family business.
Warm regards,
The Smart Appliances UK Team
Very competitive prices and very…
Very competitive prices and very responsive customer service. I bought a samsung one connect cable, the price was really competitive and arrived very quickly. I would recommend Smart appliances UK
7 août 2025
Avis spontané
Réponse de Smartappliancesuk
Thank you for your kind feedback! We’re so pleased you found our prices competitive and that your Samsung One Connect cable arrived quickly. Providing both great value and responsive service is what we strive for, so it’s wonderful to know this came through. We really appreciate your recommendation and look forward to helping again in the future.
Warm regards,
The Smart Appliances UK Team
Best Value-for-Money for Quality Products
“First Class” Service and support throughout the buying process. Super value-for-money. Rapid delivery. In all a pleasant experience doing business with Smart Appliances UK, who indeed are a small Family Company and go the extra mile for the customer.
6 août 2025
Avis spontané
Réponse de Smartappliancesuk
Thank you so much for your generous feedback. We’re delighted that you enjoyed the whole experience — from the service and support to the delivery and value. As a small family company, we always do our best to go that extra mile for our customers, so it’s wonderful to see this recognised. We truly appreciate your support and look forward to serving you again in the future.
Warm regards,
The Smart Appliances UK Team
Great Service
Smartappliancesuk provided the best price, good communication and great delivery. I would recommend this company.
6 août 2025
Avis spontané
Réponse de Smartappliancesuk
Thank you for your kind words! We’re so pleased you’re happy with the price, communication, and delivery. Your recommendation means a lot to our small family business, and we’d be delighted to help you again in the future.
Warm regards,
The Smart Appliances UK Team
Smart Appliances - Excellent
Very prompt delivery and goods received (soundbar and speakers) were excellent. I would wholeheartedly recommend Smart Applances as a very professional and reliable company.
20 décembre 2024
Avis spontané
Réponse de Smartappliancesuk
Thank you so much for your wonderful feedback! We’re delighted to hear that your soundbar and speakers arrived promptly and that you’re happy with their quality. Knowing you’d wholeheartedly recommend us means a great deal to our small family business, and we’re proud to be seen as professional and reliable. We look forward to helping you again in the future.
Warm regards,
The Smart Appliances UK Team
Very pleased with the TV and at a very…
Very pleased with the TV and at a very good price, much cheaper than elsewhere and with free delivery. The delivery process takes a little longer than average but it was worth the wait. I recommend this company.
26 juillet 2025
Avis spontané
Réponse de Smartappliancesuk
Thank you for your kind review! We’re so pleased you’re happy with your new TV and the great price, including free delivery. While our delivery process can sometimes take a little longer, we work hard to ensure everything arrives safely and in perfect condition — so it’s wonderful to hear you felt it was worth the wait. Your recommendation means a lot to our small family business.
Warm regards,
The Smart Appliances UK Team
Cheapest by far from all the online…
Cheapest by far from all the online providers for the 65” TV model my son chose for his gaming. We were given the option for a bracket instead of the stand which was another bonus.
Excellent communication regarding the confirmation of the order and the delivery date and time. Which was all under a week.
The delivery was seamless and they unpacked the TV tested it and took away all the packaging.
I am really pleased and would recommend this company.
15 juillet 2025
Avis spontané
Réponse de Smartappliancesuk
Thank you so much for your detailed feedback! We’re delighted you found the best deal on your son’s 65” TV and that the bracket option worked out as an added bonus. It’s great to hear our communication, delivery, and unpack-and-check service made the whole process smooth and stress-free. We truly appreciate your recommendation and look forward to helping you again in the future.
Warm regards,
The Smart Appliances UK Team
Couldn’t ask for better
Great product, Great price, secure delivery within good time. Deliver staff helpful and accommodating. Couldn’t ask for more
12 juillet 2025
Avis spontané
Réponse de Smartappliancesuk
Thank you for your kind review! We’re so pleased you’re happy with the product, price, and delivery service. It’s great to hear our delivery team were helpful and accommodating too. We really appreciate your support and look forward to helping you again in the future.
Warm regards,
The Smart Appliances UK Team
Smooth transaction
Smooth transaction. Delivery guys excellent, They kept me informed of arrival time, treated my property and product with great care. Offered to take away packaging which I declined. Checked TV was working properly.
Overall I am happy with the transaction from booking to installation.
13 juillet 2025
Avis spontané
Réponse de Smartappliancesuk
Thank you so much for your kind words and detailed feedback! We're thrilled to hear that you were happy with the entire process—from booking to installation. Our delivery team will be delighted to know their efforts were appreciated, especially their care with your property and communication throughout. If you ever need anything in the future, Smart Appliances UK Ltd is always here to help. Enjoy your new TV!
Great service and an unbeatable price!
Best price on the net and online ordering was a breeze. Customer service provided an instant response to my question regarding delivery slots and the delivery team were excellent, really helpful.
7 juillet 2025
Avis spontané
Réponse de Smartappliancesuk
Thank you for your wonderful review! We're so pleased to hear that you found our prices competitive and the online ordering process smooth. It's great to know our customer service team and delivery crew were able to support you promptly and professionally. We truly appreciate your feedback and look forward to serving you again in the future!
Purchasing LG 4K TV from Smartapplianceuk
I purchased an LG 4K TV from Smartapplianceuk June 2025. After purchasing on their site I received the usual receipt email which also told me I would be contacted by the courier with a suitable date for delivery. In my case certain dates were not suitable but we managed to find a date which suited us both. On arrival with my TV we opened the packaged and powered up the TV to ensure it worked before he left. Fantastic Service in my opinion. Thanks Smartapplianceuk
24 juin 2025
Avis spontané
Réponse de Smartappliancesuk
Thank you so much for your kind feedback! We're delighted to hear you had a positive experience with your LG 4K TV purchase. It's great to know our delivery coordination worked well and that everything was handled to your satisfaction. We always aim to make sure your order arrives safely and works perfectly before we leave. Your support means a lot to us – thank you for choosing Smart Appliances UK!
Communication was good throughout and…
Communication was good throughout and product arrived as described and in perfect working order.
21 juin 2025
Avis spontané
Réponse de Smartappliancesuk
Thank you for your great feedback! We're glad to hear communication was smooth and that your product arrived just as expected. We appreciate your support and hope to serve you again in the future!
Company were flexible
Company were flexible, and delivery turned up on the way agreed. Delivery persons also checked for missing items and damage
20 juin 2025
Avis spontané
Réponse de Smartappliancesuk
Thank you for taking the time to leave us a review! We're pleased to hear that our team was flexible and that delivery went smoothly as planned. It's great to know our drivers checked everything thoroughly — we believe attention to detail makes all the difference. We really appreciate your feedback and your trust in Smart Appliances UK!
They may be in financial trouble!
I ordered a Samsung Frame TV after discussing the lead time with James, one of their staff members. He assured me it would arrive within 7 days and even sent a payment link. However, they did not dispatch the TV, and it never arrived.
I spent three weeks trying to contact them to report the issue, with no reply whatsoever. They claim to reply within 24-48 hours, which is clearly untrue. They also claimed my emails went into their junk folder, which is another obvious lie. We had no communication issues during the sales inquiry, and a direct reply to their email would not end up in a junk folder. This is a pathetic excuse; what professional company isn't capable of checking their junk folder for weeks on end? Smart Appliances UK, you need a better excuse for your unprofessionalism.
I finally received a response only after instructing legal action and speaking to Trading Standards – funny how that works. They then advised they'd have the TV to me within a few days, yet again, it did not turn up. This happened a few times. Long story short, I eventually got my money back. The whole process took about a month, and a lot of my time was wasted on emails and follow-ups.
The director contacted me via email and informed me they had been dealing with multiple issues, and he'd had to "cash inject" funds into the company to overcome these issues. Obviously, this is a massive red flag.
The director offered to send me the fiber cable, which we urgently required before the TV's installation. I asked him to give me his word that this would be with me within a few days if I placed the order again. They did not reply, clearly demonstrating they cannot keep to their promises.
I highly recommend you do not trust this company with your money.
Smart Appliances UK, if you dispute any of this, I will post our email chain for everyone to review for themselves.
9 juin 2025
Avis spontané
Réponse de Smartappliancesuk
Thank you for your detailed feedback. We're genuinely sorry to hear about your experience and the frustration it caused. It’s clear that we fell short of the standards we strive to uphold, especially regarding communication and order fulfilment in your case.
We acknowledge there were internal challenges during that time which affected operations, and while that’s not an excuse, it is something we have since worked hard to resolve. Your concerns about delays, lack of updates, and the overall experience are valid and taken seriously.
We appreciate that you gave us the opportunity to resolve the matter, and while we regret it wasn’t handled to your satisfaction, we’re glad a full refund was issued. Your feedback has been shared internally to help us improve our customer service and fulfillment process moving forward.
We sincerely apologize for the inconvenience and appreciate your patience during a difficult time for our business.
Kind regards,
Smart Appliances UK Ltd
I tried many outlets for a Samsung One…
I tried many outlets for a Samsung One Cable with no joy. Tried Smart Appliances and they came up with the correct cable and we have saved our 5 year old Samsung TV
16 juin 2025
Avis spontané
Réponse de Smartappliancesuk
Thank you for your kind review! We're so glad we could help you find the right Samsung One Cable and keep your TV going strong. It's always rewarding to know we’ve made a difference, especially when other options haven’t worked out. Thanks for choosing Smart Appliances UK – we’re here whenever you need us!
Sampsung s95d 65ins tv
Bought a sampsung s95D tv and I am over the moon with it, it was perfect and as described by smart appliances, delivered it on time and at a date that was suitable for me the delivery man unpacked it and tested it before he left to make sure everything was OK wich it was and even offered to take the packaging back with him.
Well done, great price and service Thankyou A++++++.
14 juin 2025
Avis spontané
Réponse de Smartappliancesuk
Thank you so much for your fantastic review! We're thrilled to hear you're over the moon with your new Samsung S95D TV. It’s great to know everything arrived in perfect condition, on time, and that our delivery team made the experience even better. We truly appreciate your kind words and support – thank you for choosing Smart Appliances UK, and enjoy your new TV!
Replied very rapidly to an email query…
Replied very rapidly to an email query - even at the weekend. Found us the correct samsung 'one connect' cable which had been extremely problematic to source until this point and it arrived extremely quickly - excellent service.
8 juin 2025
Avis spontané
Réponse de Smartappliancesuk
Thank you for your kind feedback! We're so pleased we could help you find the correct Samsung One Connect cable and get it to you quickly. It's especially great to hear that our weekend support made a difference. We’re always here to help and truly appreciate your support of Smart Appliances UK!
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