I dislike that they never gave me my flights tickets and when I call them the first time they hung up on me. The second time Ace Cooper try to help me find a flight and ended up giving me a refund at... Voir plus
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I wish there was a negative star rating, cos this is what these crooks deserve. Save yourself the headache, this is a scam and bunch frauds. I bought a ticket for a round-trip with fixed dates. I was... Voir plus
SCAM !!!!!!!!!Ordered tickets got email confirming with no tickets the got a call saying only 2 can be confirmed and rest can be on later date oh but with extra money , then asked refund and told pa... Voir plus
Wow, how bad can it get, arrived at the airport only to find out that our ticket has been canceled and a refund has been sent, then where is the money? Can't get another flight cause I don't have mone... Voir plus
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Thank you Mr Robert Scott for helping…
Thank you Mr Robert Scott for helping me through my process getting me a good flight for a good rate
Flight
I dislike that they never gave me my flights tickets and when I call them the first time they hung up on me. The second time Ace Cooper try to help me find a flight and ended up giving me a refund at the end.
This company is an absolute fraud
This company is an absolute fraud, and their booking is a scam. They took my money and gave me a booking reference number only to contact me later to change not only the dates of my trip but the available prices. Oniginally $267, they wanted over $900 for completely different dates. For the dates they had available, they did not have economy seats, so I could pay the higher price for tickets on a different date or cancel my ticket and receive no refund. $267 down the drain! A total bate and switch operation. BUYER BE WARE!
Racheal was amazing
Racheal was amazing, she did the best to find me the best deal.
⚠️ WARNING
⚠️ WARNING: Do NOT book with this company ⚠️
I had an extremely frustrating and misleading experience with SmartCheapFares. I paid $908 for a flight, thinking everything was confirmed, only to be told AFTER payment that I would need to pay an additional $800 to actually complete the booking. This was NEVER clearly disclosed upfront.
No transparent pricing, no clear explanation of total cost, and no chance to accept or decline these terms before they took my money.
What makes this even worse is that their own policy states that refunds can be processed if a cancellation request is submitted and falls within the fare rules. I requested a cancellation, I am NOT a “no-show,” and yet they are making it difficult to resolve the issue.
This feels like a bait-and-switch tactic:
* Advertise low fares
* Take your payment
* Then hit you with unexpected additional charges
Now I’m stuck trying to recover my money while also needing to rebook travel for my trip (June 5th–7th). This has caused unnecessary stress and financial strain.
Customer service has not been helpful, and there is a clear lack of transparency and accountability.
I will be escalating this through my financial institution and reporting this to consumer protection agencies.
🚫 Save yourself the stress, time, and money — book directly with airlines or reputable platforms instead.
1/10 experience. Would NOT recommend under any circumstances
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