Smile Hub, London Avis 

606
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My heartfelt gratitude to Dr Hena and Kumari for the fantastic experience they provided at Smile Hub. They have genuinely changed my life and put a smile back on my face for the first time in years. T... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went for my regular dental hygiene check up. Judith was knowledgable and kind (also very funny). She explained in detail how I should approach flossing and showed brushing techniques as I have very... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I avoided dentists for years, but went to this practice, as it was close to work, when a filling fell out. Dr. Kelly fixed it without judging me (my dental health was NOT that great) and ma... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Dr Hena has been AMAZING throughout my Invisalign journey. I can’t recommend her enough. She is so professional, kind and really cares about her work! I’m so happy with my results and astonished at ho... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Cabinet dentaire
  2. aussi dans
  3. Dentiste
  4. Dentiste cosmétique
  5. Hygiéniste dentaire
  6. Orthodontiste
  7. Service de blanchiment des dents

Écrit par l'entreprise

Smile Hub is dedicated to achieving a high level of dental well-being for all our clients. We have been delivering quality, dental care to busy clients in the City of London since 2001 and are committed to ensuring excellence for all our patients. At Smile Hub we understand the demands of a busy work schedule and can offer the very latest in screening, preventative and aesthetic dental care at all of our clinics. We are a multi-cultural team of expert dental professionals practising right in the heart of the City of London. With diverse skills and a remarkable range of experience we can offer every kind of general dental service to a very high standard.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

606 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,9

Tous les avis

(606)

36 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Appalling service and communication

Woeful communication and customer service when on Practice Plan. Smile Hub has had more than a full years' payment from me, but are now refusing to deliver more than half of the services that I have already paid for.

I complained in the surgery and was assured that the Practice owner would follow up with me directly. To date I have heard nothing.

The dental treatment I have actually received has been very good, but the approach by management to dealing with my complaint is so poor that I would give them zero stars if I could.

16 février 2023
Avis spontané
Logo de Smile Hub, London

Réponse de Smile Hub, London

Dear Chloe,

I am very sorry that you were not contacted by the practice owner as discussed with you.

The practice owner was unwell and has been away for longer than anticipated with them only just returning.

Please accept my apologies for this not being relayed back to you.
We will contact you privately to resolve this matter.


Kind regards,

Mitch Crotch, Practice Manager

Noté 5 sur 5 étoiles

Wonderful Experience

It’s been an amazing experience, the results have been fantastic. Dr Cath is very warm and puts her clients at the heart of what she does. I would highly recommend to anyone.

2 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

I am really pleased with the expertise…

I am really pleased with the expertise of the hygienist at SmileHub (Spitalfields). I can honestly I have been given the best treatment I have ever had. Treatment not complete but I am confident that with the continued care of the hygenist I can get back to how I was before.

28 février 2023
Avis spontané
Noté 5 sur 5 étoiles

First class service - when I needed them most !

Hena and her team have provided me with excellent service. Her manner and kind, courteous way really relaxed me.
Similarly, the reception staff are always very polite, discreet and helpful. I would highly recommend Smile Hub.

22 février 2023
Avis spontané
Noté 5 sur 5 étoiles

So far, perfect. - Invisalign

Have had 2x appointments at Spitalfields Smile Hub, w Dr. Hena. Very positive experience, with knowledgable, helpful and friendly staff.

Dr. Hena is very honest and helpful whilst going through further processes and possibilities.

Was recommended to go and would now recommend it further, if looking for an Invisalign treatment.

25 janvier 2023
Avis spontané
Logo de Smile Hub, London

Réponse de Smile Hub, London

Thank you David for your review and sharing your confidence in the services we provide at Smile Hub and in particular Invisalign.

Noté 5 sur 5 étoiles

Friendly & thorough service

Friendly & thorough service, keeping me at ease through the whole process. Great communication and tips to improve tooth & gum hygiene in future too.

22 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Will always get to work no matter the circumstances

Although it was pricy, Dr Laura Fee saved my teeth! I am so thankful for the work she does and i am delighted that i didn’t loose any of my teeth. She is kind and will get straight to work no matter the circumstances.

27 août 2022
Avis spontané
Logo de Smile Hub, London

Réponse de Smile Hub, London

Hi Sarah. You have posted review for Smile Hub in London which I think is meant for another clinic? We don't have a Dr Laura working with us. Hopefully you can repost as I am sure they would appreciate your review.

Noté 5 sur 5 étoiles

This is how you always wanted it to be!

A real sense that the very attentive staff care about you, from checking out teeth and gums at the outset, always making sure that you are OK during procedures, asking what type of music you would like to hear etc. They use state of the art technology allied with real experts, and the final product is great.

26 octobre 2022
Avis spontané
Logo de Smile Hub, London

Réponse de Smile Hub, London

Thanks for taking the time to post a review of our team and service. Pleased its all going well.

Noté 5 sur 5 étoiles

Excellent, as always

Have been a very satisfied client for some years - the combined dentist/hygienist booking was seamless and Catherine/Emma are a class act: particularly good at explaining the findings in clear lay terms.

13 octobre 2022
Avis spontané
Logo de Smile Hub, London

Réponse de Smile Hub, London

Thank you for the feedback and positive review. Much appreciated.

Noté 5 sur 5 étoiles

The Team at SH were professional and…

The Team at SH were professional and warm. The facilities are modern and clean. After a hiatus from the dentist, I needed some minor work done. Dr Cath was incredible, keeping my mind at rest and educating me through the entire process.

3 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

Great

Always on time, professional and great. This is my go-to dental clinic and I definitely recommend it.

3 octobre 2022
Avis spontané

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