snkrdunk.com Avis 

228
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We've had a great experience working with SNKRDUNK! If you're into Pokémon or One Piece cards, this is definitely a platform worth checking out!

L'entreprise a répondu

Noté 2 sur 5 étoiles

I bought a domestic Japan sneaker item on 28 May. The seller did not mark shipment until after the deadline window, and by 2 June the item had still not arrived at SNKRDUNK for authentication. The pro... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bought quite a few sneakers from SNKRDUNK over the last 6-12 months. Prices are easily better if not comparable to other apps/sites. Shipping is 90% of the time fast. The rest decent. But cheap compar... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great company. Good service. Has mostly all the cards you want and has an authentication service that helps provide accuracy in the condition of the card. Which is very important.We buy a lot from the... Voir plus

L'entreprise a répondu

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4,2

Bien

TrustScore 4 sur 5

228 avis

5 étoiles
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2 étoiles
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4,2

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(228)

57 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I have ordered a decent amount of shoes…

I have ordered a decent amount of shoes from them and not one experience has been bad. I have messaged them questions before and they respond to every question and in a fast manner. I will continue to order from them.

4 mars 2025
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Réponse de snkrdunk.com

Thank you so much for your kind words! 💕

We are so happy to hear that you've had such a positive experience with us. Your review means a lot, and we are glad to know that our customer service and items have met your expectations. 🥹❤️

We look forward to continuing to serve you 🙏

Noté 5 sur 5 étoiles

Quick responses and delivery!!

Quick responses and delivery!!! The only place I buy my kicks

2 mars 2025
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Réponse de snkrdunk.com

Thank you very much for leaving us a review! ☺️

We are glad to know that you are satisfied about our service and that we are your go-to platform for purchasing sneakers! We look forward to continue being of service in the future as well!

Please contact us at any time for any inquiry or questions you may have in the future! 😄

Noté 1 sur 5 étoiles

Defective products!

They shipped me a pair of shoes with an obvious manufacturing defect even after inspecting them. They then refused to accept a return for an item they never should have shipped in the first place. This is a dishonest company and should be avoided at all costs!

24 février 2025
Avis spontané
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Réponse de snkrdunk.com

Thank you for leaving us a review.

About your inquiry, kindly note that we were not able to look in more detail into your inquiry as we were not able to identify the transaction you are referring to, so we are currently asking you for more information in order to check the details of your transaction.

That being said, kindly let us clarify that, if you were informed that the item was within our standards, it is because our expert authenticators could confirm that, depending on the item, certain conditions can be confirmed when purchased from authorized retailers, or are within the range of individual differences between items in the same style code and are documented across many instances. Such conditions are for this reason considered to be within our guideline standards for new and unused items.

We kindly ask you to check our Sneakers Quality Guidelines for more information.
https://docs.channel.io/snkrdunk-faqs/en/articles/1466d727-Sneakers-Quality-Guideline

We thank you for your understanding at this time.

Noté 5 sur 5 étoiles

Black reimagine 5

The transaction I had with them, was smooth and seamless process. I am very satisfied with the service. Will order again from them.

15 février 2025
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Réponse de snkrdunk.com

Thank you so much for your review! 🤩
We are glad to hear that the item you purchased from SNKRDUNK was satisfactory, as well as the service we provided!

We will always do our best to offer the best possible support, so let us know at any time if you need any clarifications or further information! 😊

Thank you and we look forward to your continued support of our platform!

Noté 4 sur 5 étoiles

Fantastic platform to shop JP TCG cards with reasonable platform fee

The store is absolutely fantastic for buying TCG stuff from Japan without having to worry about the legitimacy, under an affordable platform fee, they are very thorough when checking and authenicating your purchase, aside from the obvious real/fake question, they will notify you when the condition of the card does not match the condition the seller list (aka, having scratch equivalent to B when they listed as A), they will take a picture of the area of concern and inform you, and allow you to make a decision on whether you want to proceed the transaction.

They will even take time to check whether the card the seller sent to them are the same card they have shown on the listing page, I have one card where they informed me that they believe it to a different card than what the seller list based on centering of the card, and even showed pictures that compared the centering of the card they recieved vs the image of the card seller listed. So I feel like the extra platform are very warranted to get you out of buying stuff you don't want.

As for criticism, I only used the internation version of the App not the JP ver. App so I can only comment on the experience of that one. While overall it has been great to use the platform, there are still some changes I feel like they can improve on.
First of all, for international customet, we cannot sell any TCG products even if we are willing to pay shipping etc., so I do hope they can accomadate to international seller in the future.
Secondly, you cannot add TCG box items into carts to shop along with your single card items to save on shipping fee as well as the hassle for multiple package/payment.

Thirdly, the price change notification only alert you the lowest price of that card, which tends to be cards that are not graded and most likely in bad condition like a C or D, I hope that they can make it so that you can filter the condition or grade of the card you want a notification on. For example it will be actually useful to know a psa 10 of a card that I want have dropped price, instead of just a condition C of that particular card have been listed, which is useless for me to know and basically just a spam email.

Last but definitely not least, I truly wish that they have a seller page where we can find out who the seller is, so that we can buy from the same seller again if the we like that seller, or vice versa, avoid a seller that have been doing some dodgy stuff like listing bad condition cards as good or even sending in a different card than what they posted etc.

24 février 2025
Avis spontané
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Réponse de snkrdunk.com

Thank you so much for taking the time to leave such a thoughtful and detailed review! 💕

We’re really happy to hear that you’ve had a positive experience and that you feel confident in our authentication service. It’s wonderful to know that our efforts to ensure that our buyers are satisfied and reassured by our service have made a positive impact on you. 🥹❤️

We also truly appreciate your constructive feedback. Please rest assured that our team is actively working on expanding the items international sellers can list and making improvements to the cart feature. We encourage you to keep an eye out for future updates! 🙏

Your suggestions are incredibly valuable, and we will definitely let the team know as we continue to improve our app and service. We love hearing our user's voices and are always looking for ways to enhance the experience for everyone.

Thank you again for your kind words and helpful feedback. We’re so grateful to have customers like you, and we’ll continue working hard to improve your experience! 💪🔥

Noté 5 sur 5 étoiles

Great options for authentic sneakers at…

Great options for authentic sneakers at reasonable price. No frills purchase navigation making it a very good choice to buy sneakers online!

18 février 2025
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Réponse de snkrdunk.com

Thank you for your feedback!
I am very glad that you are satisfied with our platform.

We strive to provide the best options for our customers!

Noté 5 sur 5 étoiles

Worth it

Packs were received with adequate packaging. Shipping was super quick after the authentication process. I’ll be ordering again for sure.

17 février 2025
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Réponse de snkrdunk.com

Thank you for your kind feedback!

We're glad to hear that you were satisfied with the packaging and the quick shipping after authentication.

We look forward to your next order! 😊

Noté 4 sur 5 étoiles

Good most of the time

I've recently been introduced to SNKRDUNK, mid Jan 2025. For the most part I've been impressed by everything from the site. The prices are reasonable to downright great deals compared to other sites. Delivery to door once ordered is usually within 2 weeks. Which is very fast considering they include the authentication. Overall, when things go well this site is great

That said I have also run into a couple issues that the company wouldn't resolve due to their policies. Which I could not find in great detail anywhere.
One item arrived moderately damaged. Not to the extent the item was broken, but the item box had a large tear. If you look on the website's guidelines it looked as bad as the ones they won't accept. I contacted the company and went through their procedure. Described the problem, gave them pics, even an unboxing video. They said because there was no damage to the shipping box and it left their authentication with no damage nothing could be done. Not even a coupon.
Another instance was I couldn't cancel and get a refund after 3 weeks of an order being stuck in "review" limbo. As of writing I still haven't gotten any word on the item.

Again, when everything goes right this site is very good. And majority of the time, like 4 out of 5 times I've had no problems. But if something does go wrong it may be very difficult to get a proper resolution to issues.

***Update. Took considerably longer then I feel is appropriate, but eventually the company and I reached a point of agreement. They issued a reasonable compensation for the amount of problems that occurred. To get to that point I did have to stay on top of things and go through Paypal to press my issue. But the resolution is fine and in line with what I was asking for. Not a full refund/return but fair compensation.
And by coincidence the other problem I had with a product being stuck for several weeks was also resolved. Apparently there was damage to my item during transit. The company issued a refund after confirming. So it could take a long time, but the company does resolve things if you stay on top of issues***

18 février 2025
Avis spontané
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Réponse de snkrdunk.com

We thank you for taking time to leave us a review and we apologize for the delay in replying to you!

We appreciate your kind words regarding our service overall, and we apologize for any concerns caused during your recent transactions.

Regarding the latter, we have identified the concerns you have brought up. Rest assured that we are currently investigating both issues and we will contact you directly with a response regarding both as soon as our investigation processes are completed.

We appreciate your kind patience and we thank you for your continued support of SNKRDUNK.

Noté 5 sur 5 étoiles

Much better of also you offer atome pay…

Much better of also you offer atome pay later

15 février 2025
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Réponse de snkrdunk.com

Thank you for your feedback!
We're glad to hear you’re enjoying our service. 😊 We appreciate your suggestion about Atome Pay Later! We'll share it with our team for future consideration. Stay tuned for updates, and happy sneaker shopping! 👟🔥

Let us know if you have any other suggestions. Your support means a lot to us! 🙌

Noté 5 sur 5 étoiles

Authentic, Cheap and support is amazing!!

Bought quite a few sneakers from SNKRDUNK over the last 6-12 months. Prices are easily better if not comparable to other apps/sites. Shipping is 90% of the time fast. The rest decent. But cheap compared to others. Support is amazing, even got a bug fixed for me! Updated today after being advised by support, amazing no issues with favourites now! The guys are great! Recommend to all who have access…not sure if it’s available worldwide. Thanks SNKRDUNK!

18 février 2025
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Réponse de snkrdunk.com

Thank you so much for your support and for sharing your experience!

We're thrilled to hear that you've been enjoying shopping with SNKRDUNK and that our prices, shipping, and support have met your expectations. We're also glad we could assist you with the bug fix! Your recommendation means a lot to us. 🌟

SNKRDUNK is expanding, and we hope to bring our service to more sneaker lovers worldwide! If you ever need anything, feel free to reach out. Happy sneaker hunting! 👟🔥

Noté 5 sur 5 étoiles

HIGHLY RECOMMENDED

From the very 1st day of the purchase. I've been communicated with via text, App, and email. Very friendly service and speedy communication. Great selection and awesome prices from what I noticed. Thank you so much. I look forward to purchasing from SnkrDunk again in the near future.

5 février 2025
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Réponse de snkrdunk.com

Thank you for taking time to leave us a review! ☺️

We are glad to know you are satisfied with the variety of items available on our platform and prices! We also appreciate your comment about our service 🥰

Please let us know at any time if you have any request or suggestion!
We thank you again and look forward to be of service again very soon! 🙌

Noté 5 sur 5 étoiles

Is really good website to purchase…

Is really good website to purchase sneakers and Card. All is authentic. Very good customer service also fast response. Thank you SNKR

1 février 2025
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Réponse de snkrdunk.com

Thank you so much for your kind words! 🥹❤️

We are so glad to hear that you had a great experience and it's awesome to know that we met your expectations. 🔥

We will do our best to provide even greater service in the future. 💪

We look forward to serving you again soon and thank you for choosing SNKRDUNK! 💕

Noté 5 sur 5 étoiles

Great company to buy from.

Got some genuine sneakers. Was kept updated all throughout. I highly recommend SNKRDUNK.

17 janvier 2025
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Réponse de snkrdunk.com

Thank you for your awesome review! 💕

We're thrilled to hear of your positive remark and that you had a smooth experience with us. Your recommendation means a lot and we thank you for choosing SNKRDUNK! 🙌

We look forward to serving you again soon.☺️❤️

Noté 5 sur 5 étoiles

I prefer buying from SNKRDUNK over any…

I prefer buying from SNKRDUNK over any of the other reselling apps/sites because of their efficient service, attention to detail while authenticating, great communication, and fair prices. I live in the US and I’ve found that I receive my orders from SNKRDUNK faster than I do when I order from StockX, GOAT, Grailed, and even eBay now that they’ve tacked on so much waiting time for their authentication process. All in all, SNKRDUNK is just better than the rest!

10 janvier 2025
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Réponse de snkrdunk.com

Thank you for taking time to write such a detailed review! 🤩
We are glad to hear your opinions about our service, including our authentication process. We are especially thankful about your opinions about the overall quality and speediness ✨ We will continue to strive to meet and even surpass your expectations!

Thank you so much for your comments and we look forward to have you purchasing on SNKRDUNK again soon! 🫶

Noté 5 sur 5 étoiles

I have used SNKDNK on several…

I have used SNKDNK on several occasions, to get awesome kicks that I can’t get in Australia. They provide regular updates and shoes always arrive in mint condition as promised. Highly recommend.

4 janvier 2025
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Réponse de snkrdunk.com

Thank you so much for taking time to leave a review! 🥰

We are glad to hear that you were able to find items hard to obtain in your location! 👟
We will always strive to provide you with satisfactory products and experience and we appreciate your continued support!

Thank you again and we look forward to be of service again soon! ☺️

Noté 1 sur 5 étoiles

Package was way delayed and they said…

Package was way delayed and they said it was completed already but still haven’t receive it.

6 janvier 2025
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Réponse de snkrdunk.com

Thank you for leaving a review.

As we were not able to identify your transaction, we would appreciate it if you could contact our Customer Support so that we can look into the details of your purchase.

In the meantime, kindly note that, because of our system specifications, transactions will automatically be marked as completed after a certain amount of time has passed, even if there is a delay in the actual delivery of the item.
We apologize for any confusion caused.

If you would like to confirm the progress of the item, do not hesitate to contact us at any time and we will be happy to offer further support.

Noté 5 sur 5 étoiles

Wizard of Oz SB dunks

Ordered the new Wizard of OZ SB dunks. Item came quickly and in excellent condition. Very happy shopping at SNKR Dunk.

3 janvier 2025
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Réponse de snkrdunk.com

Thank you very much for taking time to leave a review about your purchase! 🙌

We will continue doing our best in providing the best possible experience for all of our customers!
We look forward to be of service again soon! ☺️

Noté 5 sur 5 étoiles

Satisfied customer

Satisfied customer. First time I bought to SNKRDUNK. Definitely going to buy again.

26 décembre 2024
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Réponse de snkrdunk.com

Thank you for your feedback!

We're so glad to hear that you're satisfied with your purchase.

We look forward to serving you again soon!

Noté 5 sur 5 étoiles

I ordered the wizard of oz dunks and…

I ordered the wizard of oz dunks and they were great with updates and even asked me if I wanted to cancel the order because it had a tear in the bag in which the shoes were sold in. Of course o didn’t mind the tear but I Love the fact that they checked with me to be sure StockX never did that so I’m pleased and they’ve earned my business. Thanks SnkrDnks 😎

29 décembre 2024
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Réponse de snkrdunk.com

Thank you so much for sharing your experience!

We're so happy to hear that you’re satisfied with your Wizard of Oz Dunks and the level of service you received. We always prioritize our customers and it's great to know that our communication made a difference.
We're grateful for your trust and look forward to serving you again.

Thanks for choosing SNKRDUNK!






Noté 5 sur 5 étoiles

The whole process was relatively fast…

The whole process was relatively fast and I appreciated knowing that my boxes from Japan were authentic!

24 décembre 2024
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Réponse de snkrdunk.com

Thank you for your feedback!

We're thrilled to hear that you had a smooth experience and appreciated the authenticity of your boxes from Japan.
Ensuring the authenticity and efficiency of the process is our top priority.

We look forward to serving you again in the future! 😊

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