Snowdonia Cheese Co. Avis 

Delivery of my gift went to the wrong property.

Highest quality, delivered on time

Lovely products and great service as always, can’t be faulted.

Delicious cheese arrived beautifully packed in record speed time

Thank you 👍

Unfortunately my experience this Christmas was pretty disastrous. Delayed deliveries that got lost then resent resulting in lots of time and stress for me. Polite and courteous responses but very slow and generally ineffectual culminating finally with an email stating that I would be refunded due to all the messing around, which was then never received. The product itself is great but if you can’t supply issues sorted and more responsive customer service it lets the company down badly. I know from the reviews that mine wasn’t the only issue with Christmas delivery but unfortunately after ordering every year from them for the last few years, I wouldn’t again as I just cannot be bothered with the hassle.

just tried the black bomber cheese from Snowdonia Cheese company and it has to be the best cheese i have ever tasted , wish i could give it more than 5 stars. will be buying more.

I have bought produce from this wonderful company for the last 12 months. The quality of products and packaging were outstanding. I was surprised to be given delivery dates, which were delivered exactly as ordered. I read with dismay at disgruntled customers, but on quite a few deliveries now I have nothing but praise. 10/10 from myself and family. We intend to continue our regular orders.

My purchase was a Xmas gift. The recipient feed back was excellent. Naturally I was delighted by their response.
I will definitely recommend and order again.

Ordered a hamper at the end of November to be delivered for Christmas.
Hamper didn’t arrive, which was really disappointing, as it was a present. Tried phoning but was put on hold twice before being told there wasn’t anyone available. Email was answered eventually after Christmas, The apology seemed insincere and no compensation was offered. Received the hamper eventually, but it was too late for original purpose. I will never use this company again.

I ordered a Christmas hamper. When it arrived we found the contents were not as advertised. I telephoned. There was nobody answering so I left a message. No response having been received to my message I sent an email. No response has been received to either call or email after two weeks. Research online suggests this is par for the course.

What an amazing company ! I got my husband the quintessential cheese hamper from the Snodonia cheese company and it was exquisite! The little jars of pickle and sauces with the crackers are phenomenal! They come in the most beautiful little hamper! 10/10 5* would highly recommend

UNRELIABLE. WONT BUY AGAIN AND PLEASE AVOID ESPECIALLY IF THE ORDER IS FOR CELEBRATION/OCCASION.
Paid for nominated delivery as the cheese ordered was for a birthday celebration. Orders arrived 3 days late. When I tracked the order I noticed they dispatched it on the day it supposed to arrive at my address, so theres definitely a mix up. They issued a refund for the nominated delivery fee but thats about it. No apology or explanation or anything. They just doesnt care basically.

First time purchasing and it won’t be the last! Very happy customer. The cheese bakes were incredible. Delivered when requested. Super service.

Great delivery and a fabulous product!!
Cheeses are amazing - rich, creamy and exploding with taste!
Will be ordering more very soon.

Very disappointed. Didn’t reply to emails or calls quickly: when they did they ignored the details I gave them that the courier would not deliver on time due to passing the parcel over late. They simply said it’s out of their hands and promised a refund. It was delivered 5 days late so naturally went in the bin and no refund. Chased them up and they said it was processed. Asked for proof of I would file a recharge and then miraculously it was processed that day. So upsetting. This was a present for an elderly gentleman and would have been his only Christmas present. Shame on them. I had to ASK for an apology. Dan who works there is nonchalant and needs training.

Wouldn’t bother with this company. Paid for nominated delivery 30th December. Was dispatched on time, and tracking actually updated on the day saying it was out for delivery. 9pm that day comes, nothing. Check tracking again and it’s updated to arriving 31st December due to a delay. Check again later that night- delayed again to the 2nd January. Shocking service, won’t use again. I know the time of year may hamper delivery firms abilities…. But what’s laughable is the 31st December was available to select as nominated day delivery. So why is my package delayed to the 2nd January. Now I’ve got a perishable product probably sat in some warehouse (not in the fridge as the company themselves recommend) that will if I’m lucky, arrive 4 days after the paid for delivery date, and 3 days after my mothers birthday.

Never ordered from this company before and never will again ordered Hamper on 15 th December to be delivered to friends, it was delivered to our home address, contents were bashed and damaged, so we had to repack then deliver to friends doing a 2 hour round trip, still no reply from SNOWDONIA CHEESE CO after sending numerous emails

Ordered a Christmas hamper on 2nd December for delivery on 22nd December. Had multiple messages from DHL - saying couldn’t deliver. Tried to contact them and Snowdonia Cheese multiple times over 3 days by email and phone - no response. It’s now 27th December still no hamper. Paid £101 for hamper and delivery. Frustrated, annoyed, spoiled Christmas - never again

I really wish I'd checked reviews before ordering. The delivery was late. When it was delivered the pack had melted and it felt tepid to the touch. Three Days un-chilled. This was a gift and there was no way I was giving it to someone. I brought it through Amazon. Snowdon's customer service useless, no one gets back to you. Contacted Amazon and refund request sent to Snowdon who apparently rejected it. Awful company I'll stick with Mouse House in future.

The present of a cheese hamper disappeared into the inner working of DHL, tracking number useless, vanished without trace, just a few days before Christmas. Snowdonia got onto it quickly and sent a replacement that arrived in time for Christmas. Fabulous customer service and product and a very happy family! Highly recommended. Thanks Snowdonia