It was for a special order for brother who was in ill health. His favourite cheese. His appetite had returned and wanted him to have nice things around him. Snowdonia Cheese Co was excellent in gettin... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I,ve already sent numerous beautiful hampers for presents from Snowdonia Cheese Company as the cheeses are exceptional. The wide range of cheeses are first class and the additional products excellent.... Voir plus
I received a gift of Snowdoniacheese at Christmas I was blown away as the cheeses were exceptionall Since then I have purchased directly online and I have never been disappointed. As I previousl... Voir plus
Ordered a Christmas hamper on 2nd December for delivery on 22nd December. Had multiple messages from DHL - saying couldn’t deliver. Tried to contact them and Snowdonia Cheese multiple times over 3 d... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Snowdonia Cheese Company expertly crafts luxury cheeses and chutneys using the finest natural ingredients for incredible flavour.
Coordonnées de contact
Unit 14, Cefndy Road Employment Park, Cefndy Road, LL18 2HJ, Rhyl, Royaume-Uni
- 01745 357 071
- info@snowdonia-cheese.co.uk
- snowdoniacheese.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Unhelpful
Unhelpful, wont deliver to East Scotland directly but will if you order from them via Amazon.
Ordered several hampers from Cheese Hamper instead, helpful, quick and better priced
Shoutout to Dan in customer service
Shoutout to Dan in customer service, Black Friday offer didn’t apply to my order, replied quickly and sorted this out for me whilst apologising for the error. Thanks so much hopefully the hamper will be enjoyed by my parents!
High quality cheeses
High quality cheeses, much superior to supermarket brands. Lots of choices which were well packed and
arrived on time. Good value for the money. This is the second time of ordering from this company and would not hesitate to recommend to friends.

Réponse de Snowdonia Cheese Co.
Quintessential cheese hamper was great
Ordered the quintessential cheese hamper for a family birthday and it arrived well presented in one day. I have wanted to try the Red Devil cheese for a while and it definitely did not disappoint. The cheeses are delicious and paired well with the two chutneys. Will definitely order one again for Christmas time.

Réponse de Snowdonia Cheese Co.
This is the first time I have used this…
This is the first time I have used this company and have brought some hampers for Christmas gifts. Delivery was very prompt and the hampers well packed. The hampers themselves are beautiful and very well presented. Communication was always very prompt with excellent customer service at the heart of it. I won’t hesitate to use this company again.

Réponse de Snowdonia Cheese Co.
This cheese tastes so good
This cheese tastes so good, as a family we can't go back to normal supermarket cheese!
We were gifted this and WOW!

Réponse de Snowdonia Cheese Co.
Placed an order has taken 5 days with…
Placed an order has taken 5 days with DHL in the blistering heat, I would expect it to be delivered at least quickly and even çooled. Not looking forward to trying it now

Réponse de Snowdonia Cheese Co.
Extremely Disappointed – Ruined a Special Day
I’m genuinely disappointed with Snowdonia Cheese. I placed an order on 16 June, scheduled for delivery on 21 June before 12pm, as a carefully planned birthday gift for my partner's 40th. I paid a premium price expecting high-quality service to match the product — and it simply didn’t arrive.
This was supposed to be a special moment, and instead, I had nothing to give on the day. No communication, no update, and customer service didn’t even respond until the following Monday, well after the damage was done. They apologized and refunded me, but by then it was too late — the day was ruined.
A refund doesn’t fix the disappointment and embarrassment of not having a birthday gift for someone you care about. If you’re ordering for a special occasion, I strongly recommend looking elsewhere. I expected much better from a brand like this.

Réponse de Snowdonia Cheese Co.
Excellent customer service
Excellent customer service. We had a problem with our first delivery which was caused by the delivery company. We contacted Snowdonia Cheese Co. and they replied immediately and sent replacement goods.
First class service from Dan, great company to deal with (and very tasty cheeses)
Thank you

Réponse de Snowdonia Cheese Co.
A little disappointed
The hamper arrived, the delivery driver just dropped the box on the floor! I see this all the time now! When opened to check contents The lid was off the port case and bent and dinted, the box of truffles was completely crushed and the gift note was half ripped, for the price I expect all items to be in pristine condition this is a gift and I feel a little embarrassed to give damaged goods, I wouldn't normally spend this much on a thank you gift as money is tight so I am disappointed and wished I had just made my own hamper.

Réponse de Snowdonia Cheese Co.
Fantastic cheese
Fantastic company selling wonderful cheese , we had a small issue which was very quickly and satisfactorily resolved. I would highly recommend this company and their products to anyone.

Réponse de Snowdonia Cheese Co.
I’ve given Snowdonia Cheese 5 stars as…they have excellent customer service
I’ve given Snowdonia Cheese 5 stars as the ordered was delivered very quickly and was well received by my brother and his wife. Also their customer service was excellent when I contacted them for help. Daniel was brilliant in sorting out my problem. Thank you.

Réponse de Snowdonia Cheese Co.
Its so sad to see bad reviews
Its so sad to see bad reviews, which all seem about delivery times..
Because the actual product is incredible, I have eaten an unhealthy amount of this cheese since Christmas.
The cognac chutney and Beech wood or Red storm is a combination made in Heaven.

Réponse de Snowdonia Cheese Co.
Super fast delivery
I ordered the couples hamper from this company , as we received one as a gift for Christmas and really enjoyed the contents . Ordered 04/02/25 and received the item the very next day. Fantastic service and delivery. Thank you we will enjoy our hamper.

Réponse de Snowdonia Cheese Co.
I have ordered from Snowdonia many…
I have ordered from Snowdonia many times over last 5 years. Never been disappointed with the products or service. Prices are below what cheeses go for in supermarkets and the variety is much better.

Réponse de Snowdonia Cheese Co.
Received a hamper as a gift and the…
Received a hamper as a gift and the quality of the cheeses in it is unmatched!
Amazing cheese, chutneys and cracker selection. Comes with an information leaflet detailing everything you need to know about the products. 100 percent recommend

Réponse de Snowdonia Cheese Co.
Order not delivered and provided incorrect tracking number
They sent a DHL tracking code on Dec 22nd for the delivery on Dec 23rd, 2024. To this date the tracking code does not work. This was a gift order and this company has let down. I will not recommend to any one.

Réponse de Snowdonia Cheese Co.
Terrible company
I ordered 2 Christmas cheese hampers on 17th December and paid £9 for nominated delivery day which should have been delivered on 21st December. Spoke to DPD no parcels have been scanned onto their system. Tried contacting company via telephone and email and no response. Terrible customer service !! Now await refund !!

Réponse de Snowdonia Cheese Co.
Hamper not delivered!
Hamper not delivered although my sister was in all day! No text message sent to indicate the company had had problems delivering. Emailed Snowdonia Cheese Co to try and get it sorted but reply stated that they were on holiday. Utter rubbish!

Réponse de Snowdonia Cheese Co.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







