Snug has been very supportive, very good communication and always doing their best. My partner and I have recently been approved for a place we now call home and it’s all thanks to Snug. I would defin... Voir plus
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Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Absolutely dreadful platform for residential rental applications. Kept coming up with an error that my address history was incorrect ("Incomplete information: must match format "date""), even though I... Voir plus
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The snug app would be the worst application app we’ve come across. Almost impossible to upload files without having to attempt multiple times. Requiring 100 points and having Drivers License, Medica... Voir plus
L'entreprise a répondu
Snug has honestly made the whole rental application process feel smoother than my morning coffee. For once, I didn’t feel like I needed a PhD in paperwork or a week off work to apply for a house.... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Snug is reimagining the renting experience to lower costs, improve efficiency and empower renters, owners and managers. Find & rent a home faster on Snug.
Coordonnées de contact
Level 16, 175 Pitt Street, 2000, Sydney, Australie
- 1300 147 684
- hello@snug.com
- snug.com
3,7
Moyen
234 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
User interface very well designed but Snug Score is Shady
User interface very well designed, simple and clean.
Generally speaking a much better experience than 2App and 2Tenants; however, I found the Snug Match Score shady and unnecessary.
I have been rejected with a score of 74 and accepted with 69, the metrics are inaccessible because are based solely on the landlord preferences.
The Snug Score Match requires better use guide and metrics that help the applicants to improve their position towards an application.
i.e. : The listed property X accept only scores from 70+
here are metrics to improve your score for the current listing:
tip 1)
tip 2)
tip 3)
...etc.
30 juin 2023
Avis spontané
Efficient and reliable.
Easy to use, reliable, efficient, and it looks like data security is ensured.
4 juillet 2023
Avis spontané
Réponse de Snug.com
Hi there, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!
Réponse de Snug.com
Hi Holly, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!
Very simple and easy for everyone to…
Very simple and easy for everyone to apply.
Great app.
2 juin 2023
Avis spontané
Réponse de Snug.com
Hi there, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!
The website crashed in areas kept…
The website crashed in areas kept occurring, which prevented us as the tenants from receiving an acceptance offer and forced the agency to manually take screenshots and send it to us over email.
30 mai 2023
Avis spontané
SNUG overall experience
Really happy with the overall SNUG experience from inspection booking, application and notifications received thanks.
30 mai 2023
Avis spontané
Réponse de Snug.com
Hi Neil, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!
Feeling great no more worries.it makes…
Feeling great no more worries.it makes life easier. Thanks snug.com.
20 mai 2023
Avis spontané
Réponse de Snug.com
Hi Marcial, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!
If I could give them half a star I…
If I could give them half a star I would. Cant even log onto this site and I refuse to use a specific web browser if they are too lazy to work off ALL BROWSERS!!!
16 mai 2023
Avis spontané
Réponse de Snug.com
Hi Kirsty, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!
Efficient and reliable service
10 mai 2023
Avis spontané
Réponse de Snug.com
Hi Kerry, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!
Thank you Snug
Thank you Snug. All correspondence was quick and easy to read. Comprehensive. Great
6 mai 2023
Avis spontané
Réponse de Snug.com
Hi Simon, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!
Succinct and smooth
Succinct and smooth. Much easier than some of the other apps. used 2 Apply with.
3 mai 2023
Avis spontané
Réponse de Snug.com
Thanks for the positive review, Greg!
Top job!
The whole experience was extremely straight forward and easy! I dreaded making ANOTHER profile for yet ANOTHER application for ANOTHER house. Buuuttt…. It was worth it!!! We got accepted for this one and now my family have somewhere new to live. Forever grateful =] cheers.
27 avril 2023
Avis spontané
Réponse de Snug.com
Thanks for the positive review, Tara! We’re so happy to hear that Snug made the process easier for you!
Réponse de Snug.com
Thanks for your lovely review Jared!
Fantastic
Yes, it is very helpful to me. Snug is fantastic to apply units. It is better than other.
19 avril 2023
Avis spontané
Réponse de Snug.com
Hi Manoj, thank you for sharing your positive experience!
Nidi was very professional and easy to…
Nidi was very professional and easy to communicate with. She was very clear as in the steps that would happen and made the whole process easy. As this was our first time renting a property. Would definitely recommend her for hassle free process. Thank you Nidi.
Ramandeep Joshan
18 avril 2023
Avis spontané
Best of the rental application sites we've used
Best of the rental application sites we have used. Easy to upload documents, and check status of current applications.
5 avril 2023
Avis spontané
Réponse de Snug.com
Hi Jess, glad you had a great experience! Thanks for your feedback.
The website is very useful and easy to…
The website is very useful and easy to use. And each step were very smooth to upload documents on the website. Much appreciate.
Thank you
4 avril 2023
Avis spontané
Réponse de Snug.com
Hi Dhaval, we’re so pleased you found the process easy and helpful. Thanks for sharing!
Just like to share my gratitude and…
Just like to share my gratitude and huge thank you to the wonderful team at Image Property.
They manage to help me get a rental property in 4 days and just the timing itself was just amazing especially when I had only 6 days left to move.
Amazing team & praying for God’s blessings.
23 mars 2023
Avis spontané
The snug app was very easy to use im78…
The snug app was very easy to use im78 years old and found it he,pfull
16 mars 2023
Avis spontané
Réponse de Snug.com
Hi Ken, thank you for sharing your positive experience!
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