Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Snug has been very supportive, very good communication and always doing their best. My partner and I have recently been approved for a place we now call home and it’s all thanks to Snug. I would defin... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Absolutely dreadful platform for residential rental applications. Kept coming up with an error that my address history was incorrect ("Incomplete information: must match format "date""), even though I... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

The snug app would be the worst application app we’ve come across. Almost impossible to upload files without having to attempt multiple times. Requiring 100 points and having Drivers License, Medica... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Snug has honestly made the whole rental application process feel smoother than my morning coffee. For once, I didn’t feel like I needed a PhD in paperwork or a week off work to apply for a house.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de location

Écrit par l'entreprise

Snug is reimagining the renting experience to lower costs, improve efficiency and empower renters, owners and managers. Find & rent a home faster on Snug.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

234 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic experience with Snug.com

I was immediately impressed with the ease of navigation and user-friendliness of the Snug.com platform. It made the entire application process smooth and efficient. Your intuitive interface and clear instructions made it a pleasure to work with.

I was amazed by the quick and thorough assistance provided by your customer support team. Every inquiry was handled with the utmost professionalism, and I felt valued as a customer.

One of the most important aspects for me was the timely and consistent prompts and notifications from the platform. From submitting my application to receiving updates and feedback, I was consistently kept in the loop. This level of transparency made the process much less stressful.

Snug.com went above and beyond by providing a wealth of resources and information to help me understand the real estate application process. The comprehensive guides and tips were invaluable, and they demonstrated your commitment to ensuring applicants have all the information they need.

I'm thrilled to share that my application was accepted without any complications, thanks in large part to the support and guidance provided by Snug.com. It's evident that your team is dedicated to ensuring a positive outcome for applicants.

27 octobre 2023
Avis spontané
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Réponse de Snug.com

Hi George, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Noté 5 sur 5 étoiles

Big smiles, a sympathetic ear and a rapid turnaround.

I can't believe how seamless this process was with Marshall White. From the moment I met the smiles of Property Manager, Ella, to the rapid turnaround in review and acceptance. I am extremely happy that Ella went above and beyond to help me secure this rental property. Thank you so much.

18 octobre 2023
Avis spontané
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Réponse de Snug.com

Hi Robbie, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Noté 5 sur 5 étoiles

Helpful and user-friendly

Very user-friendly

16 octobre 2023
Avis spontané
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Réponse de Snug.com

Hi Kayley, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Noté 5 sur 5 étoiles

The system is really easy to use even…

The system is really easy to use even for a beginner user like me and has linked with lots of common rental apps. Highly recommend!

6 octobre 2023
Avis spontané
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Réponse de Snug.com

Hi Mona, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Noté 1 sur 5 étoiles

Nope

A gruelling and dispiriting application process, way too much data collected.

28 août 2023
Avis spontané
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Réponse de Snug.com

Hi Tegan, we appreciate your concerns about the extent of information property managers request. Traditionally, property managers & agents have requested this amount of information to assess affordability and suitability of applicants. Please note you can delete your information at any time & reuse your profile for future applications! To find out more about Rental References on Snug, please visit our website: https://snug.com/manager/rental-references/. Thanks, and take care, Snug Team.

Noté 5 sur 5 étoiles

Snugs user interface is the best

Snugs user interface is the easiest to navigate of all rental application management systems. I really appreciated their automated referee contact feature as I filled out my application. The brand Snug creates a deeper sense of care than dry brans like oneform or tenantoptions

25 août 2023
Avis spontané
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Réponse de Snug.com

Hi Jack, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Noté 5 sur 5 étoiles

Easy app and handy

Easy app and see every step of processes

11 août 2023
Avis spontané
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Réponse de Snug.com

Hi Saint, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Noté 5 sur 5 étoiles

Great job 👏

Quick response, Andrew and Chiara both have been very helpful and responsive. I particularly appreciate Andrew spending few minutes with me outside the property explaining the renting process and next steps. We are new to Melbourne and this made things so much easier for us.

2 août 2023
Avis spontané
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Réponse de Snug.com

Hi Keertika, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Noté 1 sur 5 étoiles

Invasive and dehumanising process

When applying through snug you will be asked for more personal information then you really need to provide. The forms break if you have any kind of issues in real life that it can't handle. At every step you feel like a number, being pushed through a system that compares you to others based on hurtful ideals. I would never use this system if I had a choice.

1 août 2023
Avis spontané
Logo de Snug.com

Réponse de Snug.com

Hi William, we appreciate your concerns about the extent of information property managers request. Traditionally, property managers & agents have requested this amount of information to assess affordability and suitability of applicants. Please note you can delete your information at any time & reuse your profile for future applications! To find out more about Rental References on Snug, please visit our website: https://snug.com/manager/rental-references/. Thanks, and take care, Snug Team.

Noté 5 sur 5 étoiles

Highly reccomend Snug

Highly reccomend Snug, very easy to use and make the whole process a breeze!

2 août 2023
Avis spontané
Logo de Snug.com

Réponse de Snug.com

Hi Watson, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Noté 5 sur 5 étoiles

Sofa is excellent

Sofa is excellent, stupidly, I spilled red wine on it within a week, and it came off with a damp cloth, with no trace of a stain. Was delivered to my home up two sets of stairs and took 20 minutes for me to put it together. Perfect service.

4 novembre 2022
Avis spontané
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Réponse de Snug.com

Hi Darren, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Noté 4 sur 5 étoiles

Snug offers a better experience than…

Snug offers a better experience than some of the competing products in the market. Good UI

28 juillet 2023
Avis spontané
Logo de Snug.com

Réponse de Snug.com

Hi Anand, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Noté 5 sur 5 étoiles

Emma gave us support and support during…

Emma gave us support and support during our application, with total disposition, we are grateful for her help.

27 juillet 2023
Avis spontané
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Réponse de Snug.com

Hi Marcela, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Noté 5 sur 5 étoiles

Great team work at McGrath Ballina

Great Service from McGrath Ballina, so helpful, snug really works well.

21 juillet 2023
Avis spontané
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Réponse de Snug.com

Hi Leanne, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Noté 5 sur 5 étoiles

One click to a new home

Snug is an accessible,easy to utilise platform for all ages,thanks to Snug & Alexandra from Fletchers,we have found our perfect,snuggling place.

14 juillet 2023
Avis spontané
Logo de Snug.com

Réponse de Snug.com

Hi Carmel, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Noté 5 sur 5 étoiles

Great service

Great service, great communication. For a man going through some hard times, you guys have made me feel good again, you’ve taken away my stress and my family is going to be back together. Thank you more than words.

14 juillet 2023
Avis spontané
Logo de Snug.com

Réponse de Snug.com

Hi Benicio, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

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