Snug has been very supportive, very good communication and always doing their best. My partner and I have recently been approved for a place we now call home and it’s all thanks to Snug. I would defin... Voir plus
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
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Absolutely dreadful platform for residential rental applications. Kept coming up with an error that my address history was incorrect ("Incomplete information: must match format "date""), even though I... Voir plus
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The snug app would be the worst application app we’ve come across. Almost impossible to upload files without having to attempt multiple times. Requiring 100 points and having Drivers License, Medica... Voir plus
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Snug has honestly made the whole rental application process feel smoother than my morning coffee. For once, I didn’t feel like I needed a PhD in paperwork or a week off work to apply for a house.... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Snug is reimagining the renting experience to lower costs, improve efficiency and empower renters, owners and managers. Find & rent a home faster on Snug.
Coordonnées de contact
Level 16, 175 Pitt Street, 2000, Sydney, Australie
- 1300 147 684
- hello@snug.com
- snug.com
3,7
Moyen
234 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Loved snug for my property application
Loved snug for my property application, it’s so handy and easy to use. Also once your job is verified, it won’t send verification again and again for each property you apply.
16 janvier 2024
Avis spontané
Réponse de Snug.com
Hi there, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!
Really straight forward process
Really straight forward process. Clear and easy to understand and follow, and to provide all the necessary details. Happy to say my application was approved - it was very stress-free, and I'd definitely recommend using Snug.
11 janvier 2024
Avis spontané
Réponse de Snug.com
Hi there, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!
The platform is friendly and easy to…
The platform is friendly and easy to use! More than others that I try before
9 janvier 2024
Avis spontané
Réponse de Snug.com
Hi there, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!
It was easy enough to follow along and…
It was easy enough to follow along and give all the information.
Was just annoying when trying to add someone onto the application as when the application got sent kept coming back as 3 people when it was only 2..... finally figured it out though and got approved 🙌
9 janvier 2024
Avis spontané
Réponse de Snug.com
Hi there, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!
An easy streamlined application…
An easy streamlined application experience with an intuitive UI
2 janvier 2024
Avis spontané
Réponse de Snug.com
Hi Delaney, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!
What a ridiculously bias form logic
What a ridiculously bias form logic. Designed for bread and butter office workers.
Being a early career researcher or legitimately any other career type that might have multiple income streams or non-standard work contracts: retirees, small business owners etc etc and you physically cannot use this form to apply.
27 décembre 2023
Avis spontané
Réponse de Snug.com
Hi Adam, sorry to hear about your experience with Snug. Our mission is to streamline the rental application process and we try to remove unnecessary information as well post contextual questions and use faster pre-fill. We welcome product feedback via our support channel and we'll continue to optimise the renter experience. Thanks for taking the time to let us know and all the best with your new home.
Réponse de Snug.com
Thanks for the positive review, Kellie! We're so pleased to see you enjoyed your experience on Snug.
They are very gud and fast service
8 décembre 2023
Avis spontané
Réponse de Snug.com
Thanks for the positive review, Jagraj! We're so pleased to see you enjoyed your experience on Snug.
Simplicity of the application form is…
Simplicity of the application form is the reason for the 4 stars. Compared to 2form and others, navigating through the form was easy and very intuitive.
5 décembre 2023
Avis spontané
Réponse de Snug.com
Thanks for the positive review, Nabeel! We're so pleased to see you enjoyed your experience on Snug.
This software discriminates against…retirees, senior cictizens
This software discriminate against retirees, as requires last 2 years employment and rental references.
As a result I have to make a manual application for each property via the property manager.
Can't understand why any business would use crap software like this.
30 novembre 2023
Avis spontané
Réponse de Snug.com
Hi Kevin, we appreciate your concerns about the extent of information property managers request. Traditionally, property managers & agents have requested this amount of information to assess affordability and suitability of applicants. Please note you can delete your information at any time & reuse your profile for future applications! To find out more about Rental References on Snug, please visit our website: https://snug.com/manager/rental-references/. Thanks, and take care, Snug Team.
I never received my order
I never received my order, no one has responded to my emails, there is no phone number to be called. Then I get an email saying I forgot something only to be a false statement, it just goes to there web page. Very upset
2 décembre 2023
Avis spontané
It was so quick to apply for rentals…
It was so quick to apply for rentals after updating our information. It was simple to use
28 novembre 2023
Avis spontané
Réponse de Snug.com
Thanks for the positive review, Brenda! We're so pleased to see you enjoyed your experience on Snug.
Really easy to use!
Really easy to use! Covers all the bases and make for fast and smooth communication. Very happy!
21 novembre 2023
Avis spontané
Réponse de Snug.com
Thanks for the positive review, Kayla! We're so pleased to see you enjoyed your experience on Snug.
easy and convenient to use the app
10 novembre 2023
Avis spontané
Réponse de Snug.com
Hi Sarah, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!
Great experience
Great experience using Snug. Well presented and easy to navigate.
Would recommend to all real estates.
3 novembre 2023
Avis spontané
Réponse de Snug.com
Hi Ellee, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!
Promptness and very organise
31 octobre 2023
Avis spontané
Réponse de Snug.com
Thanks for the positive review, Yolanda! We're so pleased to see you enjoyed your experience on Snug.
It was easy to apply
It was easy to apply. Also, sending notifications when new houses available in the market.
31 octobre 2023
Avis spontané
Réponse de Snug.com
Thanks for the positive review, Jins! We're so pleased to see you enjoyed your experience on Snug.
Super Easy! Super Efficient!
Super Easy! Super Effecient! I am impressed!
28 octobre 2023
Avis spontané
Réponse de Snug.com
Thanks for the positive review, Conny! We're so pleased to see you enjoyed your experience on Snug.
Upload everything once and then just keep clicking 'apply'
There was a lot to upload and some of the option lists did not apply to us, so an 'other' option with explanation field would be useful. But overall it was easy to understand what was required and ultimately delivered a successful rental application. I liked that it lets you upload a photo of yourselves, too.
27 octobre 2023
Avis spontané
Réponse de Snug.com
Thanks for the positive review, Anna! We're so pleased to see you enjoyed your experience on Snug.
Snug took me all the way to the end…
Snug took me all the way to the end only to find it would not accept my profile because I did not have a current AUS driver's license. How stupid is this as a multicultural country even though I am an Australian Citizen?
26 octobre 2023
Avis spontané
Réponse de Snug.com
Hi Colin, we appreciate your concerns about the extent of information property managers request. Traditionally, property managers & agents have requested this amount of information to assess affordability and suitability of applicants. Please note you can delete your information at any time & reuse your profile for future applications! To find out more about Rental References on Snug, please visit our website: https://snug.com/manager/rental-references/. Thanks, and take care, Snug Team.
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