Absolutely love L shape sofa! The quality is excellent, very comfortable and looks even better in person. The cushions are firm but still cosy, and the fabric feels really durable. It fits perfectly... Voir plus
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Ordered a corner style sofa in chesterfield design On time delivery they said 7-10 days and delivered within the timeframe Quality was good And value for money 100 percent Thank you for the su... Voir plus
DO NOT BUY FROM HERE !!!!!!!! Absolutely scam ! Ordered sofa on website dimensions didn't match!!!! 10cm shorter... different colour... no accepting returns!!! SEE YOU IN COURT
L'entreprise a répondu
Just received yesterday, as i can see, the stuff was amazing. Luxurious feel in less price. Perfect!!!
À propos de l'entreprise
Écrit par l'entreprise
Sofista Living is a UK-based furniture company specializing in stylish, made-to-order sofas, beds, and modern home furnishings. The brand focuses on delivering contemporary designs that combine comfort, functionality, and affordability, catering to a wide range of interior styles. Operating primarily online, Sofista Living offers customisable furniture options, including corner sofas, Chesterfield designs, and space-saving solutions tailored to customer needs. The company aims to provide reliable delivery across the UK along with responsive customer support. Customer feedback on Trustpilot highlights a mix of experiences. Many customers appreciate the value for money, aesthetic appeal, and timely delivery of products. However, some reviews point to inconsistencies in product specifications and after-sales communication, indicating areas where the company continues to improve. Overall, Sofista Living positions itself as a growing furniture brand focused on affordable luxury and modern living, with an emphasis on improving customer experience and product reliability as it expands.
Coordonnées de contact
West Yorkshire, BD8 0HR, Bradford, Royaume-Uni
- 07351385014
- shop@sofistaliving.co.uk
- sofistaliving.co.uk
4,0
Bien
37 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 55 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I am really happy with the bed that I…
I am really happy with the bed that I have ordered from sofista living it’s very amazing and more then I expected great experience looking to order few more sofas and beds, highly recommended
26 mars 2026
Avis spontané
The furniture quality is excellent
I’m very pleased with the furniture. The quality is excellent, it feels durable and well-crafted, and the pricing is very reasonable.Great value overall!
10 avril 2026
Avis spontané
Very good and helpfull and price's are…
Very good and helpfull and price's are also very reasonable
9 avril 2026
Avis spontané
Just received yesterday
Just received yesterday, as i can see, the stuff was amazing. Luxurious feel in less price. Perfect!!!
9 avril 2026
Avis spontané
Nice experience with them..as they have…
Nice experience with them..as they have good quality products and having very reasonable price...
3 avril 2026
Avis spontané
Great
Great quality sofas. Fast delivery and good value of money. Highly recommended. 👍
19 mars 2026
Avis spontané
One of Trusted platform for Furniture…
One of Trusted platform for Furniture Buyers. I will defenitely recommend to everyone Because of their Best quality and Fast Delivery service. In a good prices.
10 avril 2026
Avis spontané
great experience overall..reasonable…
great experience overall..reasonable prices
12 mars 2026
Avis spontané
Service 10/10
Thank you, received yesterday beds and sofa, quality 10/10 service amazing! Costumer service lady lovely, highly recommended!
8 avril 2026
Avis spontané
Best ever selling experience
Best ever selling experience, good fabric very comfortable and stylish showroom
8 avril 2026
Avis spontané
Avoid losing your money.
Avoid losing your money.
❌❌❌
The sofa size is wrong and it is not usable because the sponge (foam) size does not match the sofa set. They do not care and keep blocking me every time I try to contact them.
7 novembre 2025
Avis spontané
Réponse de SOFISTA LIVING LTD
Dear Customer,
We are concerned to read your review. However, despite conducting a thorough search of our records, we have been unable to locate any order matching the details provided.
We previously requested additional information through Trustpilot over two months ago, including an order number and contact details, but unfortunately we have not received a response. As a result, we have been unable to investigate the matter further.
At Sofista Living, we take customer concerns seriously and would never ignore a genuine issue. If you have purchased from us, we kindly ask that you contact us directly with your order number, full name, or any relevant purchase information so that we can identify your order and assist accordingly.
As things currently stand, we cannot verify that this purchase was made with Sofista Living, and therefore we are unable to comment on the claims made in this review.
We remain happy to investigate and help if the requested information is provided.
Kind regards,
Sofista Living
Ordered a corner style sofa in…
Ordered a corner style sofa in chesterfield design
On time delivery they said 7-10 days and delivered within the timeframe
Quality was good
And value for money 100 percent
Thank you for the support
10 janvier 2026
Avis spontané
Do not buy from this company
I’m extremely disappointed with my experience with Sofista Living.
The sofa I received was not as shown on the website and the dimensions were inaccurate, meaning it did not match the advertised size. In addition, the sofa was supplied with incorrect legs/fixtures, which made it unusable.
I raised these issues promptly, yet the matter was never properly resolved. Communication was poor and inconsistent, with long delays and no clear ownership of the problem. They basically ignore your contact after a while. Due to the lack of progress, I raised a chargeback with my bank; even after this was declined, Sofista Living still failed to supply the sofa as ordered or resolve the outstanding issues.
Do not buy from them. It caused a lot of hassle and stress. Totally unprofessional and dishonest.
Based on my experience, I would urge others to be cautious. The product did not match the description, and the after-sales service fell well below an acceptable standard.
25 novembre 2025
Avis spontané
Réponse de SOFISTA LIVING LTD
Dear Customer,
We are disappointed to read your review, as it does not accurately reflect the facts of this case.
The sofa supplied was manufactured and delivered according to the dimensions stated on our website and product description. We encourage all customers to carefully review the product specifications before placing an order.
We acknowledge that the sofa was initially supplied with the incorrect leg colour due to a genuine human error on our part. As soon as this was brought to our attention, we repeatedly offered to send replacement legs in the colour of your choice at no cost. Unfortunately, these offers were declined.
As the matter could not be resolved directly, a chargeback was raised through your bank. Both parties were given the opportunity to submit evidence, and following a review process lasting over two months, the bank ruled in our favour and concluded that the order had been fulfilled in accordance with the purchase terms.
Throughout this process, we remained willing to provide replacement legs and work towards a practical resolution. We regret that an agreement could not be reached despite our efforts.
We take customer satisfaction seriously and always strive to resolve genuine issues fairly and professionally.
Kind regards,
Sofista Living
They should be wary of this company.
Warning – Do not buy from them
They delivered a different sofa model from what I ordered and then stopped responding after promising to collect it.
This is dishonest and unprofessional.
Do not buy from them.
4 janvier 2026
Avis spontané
Extremely dishonest and misleading…
Extremely dishonest and misleading business. I paid full price for a specific sofa model, exact measurements, and agreed quality. What I received was a completely different model, wrong size, and significantly lower quality than what was promised and shown. After I complained, the owner admitted the issue and promised a replacement, then chose to ignore all calls and messages. This is a clear case of misleading customers and taking money without delivering what was agreed upon. I am posting this review to warn others and I will not remove it until this issue is resolved properly. Proceed with caution.
12 décembre 2025
Avis spontané
Delivered my sofa dirty covered in blue…
Delivered my sofa dirty covered in blue fabric chalk, couldn’t even clean it before delivery as they claimed they hired a new member. Whoever that is should be FIRED!!!! Then sent me a fabric cleaner which did not work and have not heard from them since. For £985 I expected a new clean sofa not this, SO disappointed. Would NEVER recommend them to anyone.
10 décembre 2025
Avis spontané
Réponse de SOFISTA LIVING LTD
We’re sorry to hear about your initial experience and understand your frustration.
However, we would like to clarify that we promptly addressed your concern by delivering a new seat cover along with a fabric cleaner, both of which were accepted at the time. We’re glad that the issue was resolved successfully following this.
In rare cases, minor marks can occur during the delivery process, but this is not reflective of our usual standards. We sincerely apologize for the inconvenience caused during the initial delivery and appreciate your patience while we resolved the matter.
If there’s anything further you need, we’re always here to help.
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