Great experience throughout with very welcoming staff! Damian dealt with us weekly as we shopped around and helped us with coming to a decision and Soraya was also very helpful when finally taking the... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementThe Peel Centre, Whitebirk Industrial Estate, BB1 3HT Blackburn, GB
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Lisez les avis des autres
Fantastic service from Mike. So friendly, helpful, knowledgeable and a great laugh. Highly recommend. Bought two sets of sofas from Sofology with perfect service from start to finish.
L'entreprise a répondu
Damien was a fantastic help from start to finish. We entered the store with our two children and he was brilliant at keeping them engaged while helping us with our sofa selection and purchase. Everyth... Voir plus
L'entreprise a répondu
We can’t thank Mike enough for his support in helping us choose and buy our sofa. We visited the store on several occasions to make sure we were completely certain with our choice, and every time we w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- Accessoires de meubles
- Magasin de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
The Peel Centre, Whitebirk Industrial Estate, BB1 3HT, Blackburn, Royaume-Uni
4,9
Excellent
2 k avis
Demande des avis aux clients
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A pleasurable experience
The overall experience in choosing a sofa was made easier with your member of staff called Sid. He was very helpful and knowledgeable about the product , explained about all the different materials and finishes on the suites . Gave a good input into helping us choose, without being pushy , his opinion was genuine. Thankyou for making it a pleasurable experience and looking forward to our new suite when it arrives.
7 janvier 2026
Réponse de Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Sid. Have a great day 😊
Friendly and knowledgeable
Very friendly, helpful, relaxed and knowledgeable! Thank you 😊
6 janvier 2026
Réponse de Sofology - Blackburn
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Really enjoyed looking the staff was very friendly and helpful it was a very pleasant experience around the…
Really enjoyed looking around the showroom today looking at all the different sofas and harm chairs so much to choose from we are very pleased with our sofa and chair we bought
6 janvier 2026
Réponse de Sofology - Blackburn
Thank you for sharing your experience Mr Bailey :-)
Damian was professional and friendly
Damian was professional and friendly. He used his knowledge to provide outstanding customer service. He was patient and clear in his explanations. I was extremely happy with the service he provided. 😀
2 janvier 2026
Réponse de Sofology - Blackburn
Hi there, thank you for your review. Another great review for Damian, we will make sure to pass this on! Have a nice day.
We can’t thank Mike enough for his…
We can’t thank Mike enough for his support in helping us choose and buy our sofa. We visited the store on several occasions to make sure we were completely certain with our choice, and every time we were met with excellent customer service. Mike was incredibly helpful, offering guidance and advice at every step without making us feel pressured. He’s a real credit to the company, and we wouldn’t go anywhere else for a sofa.
3 janvier 2026
Réponse de Sofology - Blackburn
Thank you for taking the time to write this great review :-)
Excellent service
Excellent service! Couldn’t be happier with the service I have received
4 janvier 2026
Réponse de Sofology - Blackburn
Thank you for the amazing 5-star feedback! ⭐⭐⭐⭐⭐
Great customer service and process was…
Great customer service and process was fairly simple
3 janvier 2026
Réponse de Sofology - Blackburn
What a fantastic review, thank you so much for taking the time to write this 😊
Naza was very helpful & respectful
Naza was very helpful & respectful
No pressure
Understanding to our needs
Made our visit easy
Thanks
3 janvier 2026
Réponse de Sofology - Blackburn
Hi there, thank you for your review. Another great review for Naza, we will make sure to pass this on! Have a nice day.
Réponse de Sofology - Blackburn
Thanks so much for your 4-star review! ⭐⭐⭐⭐
Excellent service from Sid in Blackburn…
Excellent service from Sid in Blackburn branch
3 janvier 2026
Réponse de Sofology - Blackburn
Thanks so much for your 5-star review! ⭐⭐⭐⭐⭐
We’re really pleased to hear you had a great experience.
Ask for Stan - Excellent customer Service
very good customer service, no pressure, listened to what i wanted, nothing too much trouble took time to explain everything all in all a good experience with Stan.
Thank you
2 janvier 2026
Réponse de Sofology - Blackburn
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Very friendly sales people
Very friendly sales people
Left you to wander - didn’t pounce on you as soon as you walked in store
28 décembre 2025
Réponse de Sofology - Blackburn
Hello, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Fantastic service from start to finish
Damian was very helpful and knowledgeable, advising us on the sofa features and which options would best suit my room’s dimensions. He showed me the available fabrics and was never pushy — just excellent customer service throughout.
1 janvier 2026
Réponse de Sofology - Blackburn
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
I wouldn't go anywhere else bought 2…
I wouldn't go anywhere else bought 2 lots of sofas from Sofology in Blackburn. Damien was very helpful he showed us around. Helped us and sorted everything out for us once we decided.
29 décembre 2025
Réponse de Sofology - Blackburn
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Went to your shop in Blackburn and…
Went to your shop in Blackburn and Damian was brilliant. Really helpful, nice guy. Great advice
1 janvier 2026
Réponse de Sofology - Blackburn
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Damian was very helpful & thorough with…
Damian was very helpful & thorough with details about product. Good to have him
1 janvier 2026
Réponse de Sofology - Blackburn
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
No pressure sale
I went to Sofology maybe 3 or 4 times over a few weeks to view the sofa I eventually chose. Michael was on hand to explain all the different options and answer any questions without any pressure.
28 décembre 2025
Réponse de Sofology - Blackburn
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Nashrin was very polite and informative…
Nashrin was very polite and informative made the whole buying experience pleasurable.
31 décembre 2025
Réponse de Sofology - Blackburn
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Excellent service at the showroom and…
Excellent service at the showroom and the sales team were very professional.
Clean showroom, great for parking, and good opening times.
Special thanks to Abrar who looked after us all throughout our journey.
30 décembre 2025
Réponse de Sofology - Blackburn
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
The advisor was wonderful didn’t hound…
The advisor was wonderful didn’t hound introduced himself to us then just us let us look round then was available when we wanted to order he helped us choose the right colour by showing us what colours were on display perfect service
30 décembre 2025
Réponse de Sofology - Blackburn
Hello, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
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