Great experience throughout with very welcoming staff! Damian dealt with us weekly as we shopped around and helped us with coming to a decision and Soraya was also very helpful when finally taking the... Voir plus
L'entreprise a répondu
The Peel Centre, Whitebirk Industrial Estate, BB1 3HT Blackburn, GB
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Great experience throughout with very welcoming staff! Damian dealt with us weekly as we shopped around and helped us with coming to a decision and Soraya was also very helpful when finally taking the... Voir plus
L'entreprise a répondu
Fantastic service from Mike. So friendly, helpful, knowledgeable and a great laugh. Highly recommend. Bought two sets of sofas from Sofology with perfect service from start to finish.
L'entreprise a répondu
Damien was a fantastic help from start to finish. We entered the store with our two children and he was brilliant at keeping them engaged while helping us with our sofa selection and purchase. Everyth... Voir plus
L'entreprise a répondu
We can’t thank Mike enough for his support in helping us choose and buy our sofa. We visited the store on several occasions to make sure we were completely certain with our choice, and every time we w... Voir plus
L'entreprise a répondu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
The Peel Centre, Whitebirk Industrial Estate, BB1 3HT, Blackburn, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Réponse de Sofology - Blackburn
Simply overall excellent customer service. We were treated with absolute respect. Not presurred or rushed and left to make our own decisions. Outstanding service

Réponse de Sofology - Blackburn
Went to find a certain sofa but unfortunately it was no longer available 😢 but the salesmen were so patient with me 🤦♀️ I changed my mind right at the last minute before deposit 😱 and they never made me feel bad at all !! I am so grateful as I left knowing I had picked the right one 🤩 just the 12 week wait is going to kill me as I’m sat on garden furniture 🤣🤣🤣

Réponse de Sofology - Blackburn
Excellent selection of sofa's. Friendly and knowledgeable staff.

Réponse de Sofology - Blackburn
Excellent customer service, easy to get all information required and place order

Réponse de Sofology - Blackburn
Bought a small side table in the end of season sale and great service of putting in my car with great care by Blackburn team member

Réponse de Sofology - Blackburn
Damian at Blackburn was amazing.. remembered us from October and made the purchase very easy.

Réponse de Sofology - Blackburn

Réponse de Sofology - Blackburn
Pleasant Staff and staff aware of what they are talking about
Excellent customer service by Nash at Blackburn store

Réponse de Sofology - Blackburn
Purchased the Paramount sofa today,Sid was very informative and helpful throughout, which made the whole process easy and reassuring. We’re really happy with both the service and the sofa.

Réponse de Sofology - Blackburn
Thank you Mike for giving us the best customer service you’ve been great 👍

Réponse de Sofology - Blackburn
We were left to look around store on our own but when we needed advice the assistant was really helpful. After getting some ideas and measurements we thought about the options and went back the following day to purchase. Again the assistant was amazing, talking us through the options and all the insurance etc. Brilliant service.

Réponse de Sofology - Blackburn

Réponse de Sofology - Blackburn
Good experience. Lovely salesman, Not pushy and found my sofa! Can’t wait till it arrives!

Réponse de Sofology - Blackburn

Réponse de Sofology - Blackburn
The gent who helped us was fantastic - super helpful but not pushy.
He was informative and had a lovely manner too.
We saw a sofabed that we actually liked from a shop across the road but left due to poor service…came here immediately afterwards by chance, saw a sofabed that we equally liked but literally got it because the service was miles better!

Réponse de Sofology - Blackburn
Amazing staff helped us with our first purchase of a sofa Sid is amazing

Réponse de Sofology - Blackburn
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