Sofology - BoltonAvis 

2 838
TrustScore 5 sur 5

4,9

Middlebrook Retail Park, BL6 6JA Bolton, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The whole experience was great, the staff were warm, friendly and knowledgeable especially Noshine and John (besties). Wishing John the best of luck with his baby girl x

Noté 5 sur 5 étoiles

We came into your bolton store 3 times to look at the same sofa that we just couldn't make a decision on, each time we were greeted by Taneesha, she was so helpful and knowledgeable and extremely pat... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great choice of quality sofas, staff really friendly and helpful, gave us time and space to make our decision and could not have been more helpful, answered all our questions and are a credit to the c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent shopping experience for our new sofas. The staff member who assisted us, Noshin, was extremely helpful, as was her manager. Both could not do enough to assist us from measuring the (now pu... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. Accessoires de meubles
  3. Magasin de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles de salon
  6. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • Middlebrook Retail Park, BL6 6JA, Bolton, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(2 838)

18 585 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

We liked the fact you could walk…

We liked the fact you could walk around the store and not be hounded, but staff welcomed us , told us about the furniture and were there when needed.
Ash was extremely helpful

25 mars 2026
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Réponse de Sofology - Bolton

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Noté 5 sur 5 étoiles

Really good customer service excellent…

Really good customer service excellent saleswoman very down to earth and helped us a lot with our decision

25 mars 2026
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Réponse de Sofology - Bolton

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Great product and service leading to…

Great product and service leading to purchase .

28 mars 2026
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Réponse de Sofology - Bolton

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Hakim dealt with us politely

Hakim dealt with us politely, effectively and friendly. He was knowledgeable in all aspects of the sale.
Thankyou again Hakim.

22 mars 2026
Avis spontané
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Réponse de Sofology - Bolton

Hi there, thank you for your review. Another great review for Hakim, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

We were made welcome

We were made welcome as soon as we entered the store, Megan explained a few things and then left us to look around without any pressure. when we found what we wanted she could not have been more helpful, everything was explained to us in detail in a very polite way without any sales pressure.

23 mars 2026
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Réponse de Sofology - Bolton

Thank you Peter :-)

Noté 5 sur 5 étoiles

I recently bought a sofa from Sofology…

I recently bought a sofa from Sofology and had a really great experience from start to finish.

Ellie was especially helpful throughout — she was friendly, patient, and very knowledgeable. She took the time to understand exactly what I was looking for and guided me through the options without any pressure. Her advice made the whole process much easier and more enjoyable.

The service felt genuinely personalised, and I left feeling confident in my choice. I’m really pleased with my purchase and would definitely recommend both Sofology and Ellie to anyone looking for a new sofa.

Thank you again for the excellent service!

22 mars 2026
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Réponse de Sofology - Bolton

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Ellie. Thank you for taking the time to leave a review 😊

Noté 5 sur 5 étoiles

Great experience at Sofology

Great experience at Sofology! John was really friendly and helpful.
He made the whole process easy and helped me find exactly what I was looking for. Really happy with the service!

20 mars 2026
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Réponse de Sofology - Bolton

Hi there, thank you for your review. Another great review for John, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

New sofa

We recently bought a sofa from Kelly and honestly couldn’t have asked for a better experience. She was friendly, down-to-earth, and had a great sense of humour, which made the whole process really enjoyable.

What stood out most was that she gave us space to make our decision—no pressure or constant sales pitch like you often get in other sofa stores. It felt relaxed and genuine, which we really appreciated.

Thanks again, Kelly, for making what can sometimes be a stressful purchase so easy and pleasant. We love our new sofa!

22 mars 2026
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Réponse de Sofology - Bolton

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

Noté 5 sur 5 étoiles

An easy no pressure and pleasant…

An easy no pressure and pleasant experience

17 mars 2026
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Réponse de Sofology - Bolton

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Super easy and efficient ordering

Super easy and efficient ordering. I thought that I would have to come into store to use a friends and family discount code but it was all dealt with online / over the phone. Kelly was great. Thank you!

Also, no pressure to buy in store either. The staff were accommodating and friendly.

19 mars 2026
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Réponse de Sofology - Bolton

thank you for awarding us 5 stars Dean!

Noté 5 sur 5 étoiles

Absolutely excellent staff

Absolutely excellent staff

14 mars 2026
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Réponse de Sofology - Bolton

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Noté 5 sur 5 étoiles

Service Exceptionelle

Bought a sofa today and I was served by Ash.
First of all, the service given by ASH was exceptional, he wasnt pushy and left me to pick and choose, and once I had decided on the sofa I wanted, he spent time to help me with the sizing and also helped me understand the cleaning and care requirements.
He was the epitome of first class service.
excellent excellent excellent.
I would definitely recommend Sofology Bolton in particular. if you are local and are looking for a new suite, then get yourselves along to Sofology.
10 out of 10.

17 mars 2026
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Réponse de Sofology - Bolton

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Ash.

Noté 5 sur 5 étoiles

All of the staff are helpful without…

All of the staff are helpful without being at all pushy. This makes for a much more relaxing and pleasant shopping experience!

16 mars 2026
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Réponse de Sofology - Bolton

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Noté 5 sur 5 étoiles

Really friendly staff

Really friendly staff, helpful but not in your face. They were great with my young daughter and kept her entertained while we signed for the sofa. The process was very smooth and Ellie was great, looking forward to getting our new sofa. A lot of great options to choose from!

16 mars 2026
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Réponse de Sofology - Bolton

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Noté 5 sur 5 étoiles

My experience was great i am 67 and…

My experience was great i am 67 and sometimes feel the internet a bit i hard to get my head round

15 mars 2026
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Réponse de Sofology - Bolton

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Noté 5 sur 5 étoiles

Great service

Good selection & nice quality sofa’s, no pressure sales but Harrison was very informative and non-prejudiced in steering us towards the cost of various options. We took time to decide & were happy to purchase.

15 mars 2026
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Réponse de Sofology - Bolton

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Harrison.

Noté 5 sur 5 étoiles

The staff at sofology…

All the staff were superb in answering all of the questions I asked them and exceptionally polite

15 mars 2026
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Réponse de Sofology - Bolton

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Noté 5 sur 5 étoiles

A friendly informative discussion led…

A friendly informative discussion led to an easy decision.

13 mars 2026
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Réponse de Sofology - Bolton

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

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