Sofology - Cheltenham Avis 1 688

TrustScore 5 sur 5

4,9

Unit FA, Gallagher Retail Park, GL51 9RR Cheltenham, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I enjoyed looking. Around . The store without any pressure from staff , ,When I was ready to purchase the Gentleman was pleasant and gave me all the information I needed ,before finalising my pu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The young brunette girl was great, knowledgeable and very patient and friendly, yet professional. She deserves a promotion or a pay raise at least! She knows her job well and obviously enjoys it too.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sofology was the last store we visited today. We were served by a very helpful gentleman called James that showed all options available that met our criteria. He was extremely kind , knowledgeable an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Me and my friend came in looking for a sofa, we didn’t have any particular style in mind we just knew the measurements. Dawn was very attentive to us throughout the entire shop, and made sure to show... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. Accessoires de meubles
  3. Magasin de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles de salon
  6. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • Unit FA, Gallagher Retail Park, GL51 9RR, Cheltenham, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(1 688)

18 509 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very pleasant lady helped us with our…

Very pleasant lady helped us with our choice.. No pressure selling..

4 avril 2026
Logo de Sofology - Cheltenham

Réponse de Sofology - Cheltenham

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Noté 5 sur 5 étoiles

Very helpful staff .

Very helpful staff .. we were offered coffee whilst making the choice of sofa and then material…and not pressured into a sale.

20 mars 2026
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Réponse de Sofology - Cheltenham

Thank you for awarding us 5 stars :-)

Noté 5 sur 5 étoiles

Very professional and helpful

Very professional and helpful. Thank you

22 mars 2026
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Réponse de Sofology - Cheltenham

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Noté 5 sur 5 étoiles

Our first time to Sofology in…

Our first time to Sofology in Cheltenham and the service myself and my wife received was fantastic by Liam.

22 mars 2026
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Réponse de Sofology - Cheltenham

What an amazing review, thank you so much for taking the time to write this 😊

Noté 5 sur 5 étoiles

Scott made the purchase simple and…

Scott made the purchase simple and informative, with no pressure to buy

21 mars 2026
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Réponse de Sofology - Cheltenham

Hi there, thank you for your review. Another great review for Scott, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

Great friendly service

Great friendly service and a great deal! Looking forward to getting delivery of my new sofa and chair which is a quality, comfortable item.

12 mars 2026
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Réponse de Sofology - Cheltenham

Thanks for this fabulous review. We appreciate you sharing it with others!

Noté 5 sur 5 étoiles

Came to get sofa but got the whole bundle !

Sofology was the last store we visited today. We were served by a very helpful gentleman called James that showed all options available that met our criteria. He was extremely kind , knowledgeable and made us feel very welcome. Finally, he showed us last option for corner sofa bed which was a perfect match for our family of 4! We absolutely loved sofa and the finishing so much so we went with the whole bundle incl foot stool and recliner chair for a hubby 🙈 his manager Tim was also extremely helpful and made us a great deal on the bundle, which we appreciated 👌 thank you Sofology team - we can't wait to have all set to be delivered and so we can enjoy and chill with our little family ! Another happy customer here 👏👏👏

15 mars 2026
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Réponse de Sofology - Cheltenham

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Noté 5 sur 5 étoiles

James was very helpful with finding the…

James was very helpful with finding the perfect option for us, thank you!

14 mars 2026
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Réponse de Sofology - Cheltenham

Hi there, thank you for your review. Another great review for James, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

Excellent service and professionalism…

Excellent service and professionalism from Dawn at the Cheltenham branch, swift , efficient and friendly.

12 mars 2026
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Réponse de Sofology - Cheltenham

Hi there, thank you for your review. Another great review for Dawn, we will make sure to pass this on! Have a nice day.

Noté 4 sur 5 étoiles

Comfortable sofas, good service

Good range of comfortable sofas and good customer service.

10 mars 2026
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Réponse de Sofology - Cheltenham

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Noté 5 sur 5 étoiles

Great service and very honest staff at…

Great service and very honest staff at the Cheltenham branch. Nice to have trust with real human being to deal with 👍👍

7 mars 2026
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Réponse de Sofology - Cheltenham

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Noté 5 sur 5 étoiles

Assistant who served us was…brilliant

Assistant who served us was knowledgeable, helpful, patient and made us feel relaxed and not pressured.the sofa was exactly what we were looking for. Thank you

2 mars 2026
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Réponse de Sofology - Cheltenham

Thank you for this great review :-)

Noté 5 sur 5 étoiles

Great and helpful service

We were served by James. He asked us what our needs were without being too pushy. He pointed out a few sofas that might suit us.

Overall it was a very good buying experience

6 mars 2026
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Réponse de Sofology - Cheltenham

Thank you for sharing Chris :-)

Noté 5 sur 5 étoiles

The sales person who helped us today…

The sales person who helped us today was great. She was attentive but not over baring. She was very knowledgeable regarding the products and very friendly and approachable. I believe her name was Lola but if I am wrong I apologise. She made our experience in store stress free and we went away purchasing the sofa that will be perfect for me and my family.

5 mars 2026
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Réponse de Sofology - Cheltenham

Thank you for your wonderful feedback! 😊 We’re delighted to hear Lola (or the team member who helped you) made your visit stress-free, friendly, and informative. We hope your new sofa brings lots of comfort and enjoyment for you and your family! 🛋️✨

Noté 4 sur 5 étoiles

Very helpful on the visit

Very helpful on the visit

2 mars 2026
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Réponse de Sofology - Cheltenham

Hello, thank you for taking the time to leave a 4-star review, it's great to hear feedback like this!

Noté 5 sur 5 étoiles

A good experience

A good experience. Very helpful without being too pushy

27 février 2026
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Réponse de Sofology - Cheltenham

Hi Valerie, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

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