Sofology - CheltenhamAvis 

1 689
TrustScore 5 sur 5

4,9

Unit FA, Gallagher Retail Park, GL51 9RR Cheltenham, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I enjoyed looking. Around . The store without any pressure from staff , ,When I was ready to purchase the Gentleman was pleasant and gave me all the information I needed ,before finalising my pu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The young brunette girl was great, knowledgeable and very patient and friendly, yet professional. She deserves a promotion or a pay raise at least! She knows her job well and obviously enjoys it too.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sofology was the last store we visited today. We were served by a very helpful gentleman called James that showed all options available that met our criteria. He was extremely kind , knowledgeable an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Me and my friend came in looking for a sofa, we didn’t have any particular style in mind we just knew the measurements. Dawn was very attentive to us throughout the entire shop, and made sure to show... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. Accessoires de meubles
  3. Magasin de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles de salon
  6. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • Unit FA, Gallagher Retail Park, GL51 9RR, Cheltenham, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(1 689)

18 566 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Sofology knows their sofas!

Friendly, affable and knowledgeable salesperson who was able to answer all of our questions. He didn't pressurise us and explained the different options and extras when buying a sofa.

8 février 2026
Logo de Sofology - Cheltenham

Réponse de Sofology - Cheltenham

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Noté 5 sur 5 étoiles

A great experience and the gentleman we…

A great experience and the gentleman we spoke to was super patient whilst we spent a lot of time choosing two designs and two colours that blend well. He was also really helpful in this decision pointing out things we hadn’t thought of. I think his name was Toby.

8 février 2026
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Réponse de Sofology - Cheltenham

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Noté 5 sur 5 étoiles

No pressure selling

No pressure selling. Very helpful smooth Transaction.

1 février 2026
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Réponse de Sofology - Cheltenham

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Noté 5 sur 5 étoiles

knowledgeable sales staff

knowledgeable sales staff, no pressure to buy and also offered a hot drink while we had a look around

31 janvier 2026
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Réponse de Sofology - Cheltenham

Thank you for sharing Mr Fishpool

Noté 4 sur 5 étoiles

Good customer service

Good customer service
Advice without an pressure
A good selection of quality furniture

2 février 2026
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Réponse de Sofology - Cheltenham

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Noté 5 sur 5 étoiles

We were looked after well by the young…

We were looked after well by the young salesman who was patient and knowledgeable.Although we had a very good idea of what we wanted he was able to put us right where needed and we were able to put the order together very quickly.The deal was closed to our satisfaction

25 janvier 2026
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Réponse de Sofology - Cheltenham

thank you for this amazing review Arvind!

Noté 5 sur 5 étoiles

Fantastic service again from Sofology

Fantastic service again from Sofology. Liam was fantastic and explained all options to us as we added another Sofology sofa to our house. Thank you.

27 janvier 2026
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Réponse de Sofology - Cheltenham

Hi there, thank you for your review. Another great review for Liam, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

Right chair, right price, great service.

Apart from finding the chair I wanted at the right price, the service from the team at Cheltenham was exemplary.

24 janvier 2026
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Réponse de Sofology - Cheltenham

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Very friendly and helpful staff with no…

Very friendly and helpful staff with no pressure selling

25 janvier 2026
Logo de Sofology - Cheltenham

Réponse de Sofology - Cheltenham

Thank you for your feedback and 5-star rating. We're glad you had a great experience and appreciate you leaving a 5 star review.

Noté 5 sur 5 étoiles

Very helpful assistant in buying a footstool

We found a footstool we liked and the choice of fabric suited what we have in our living room. Toby was very helpful in ordering it - no hard sell, but very engaged and answered our questions.

21 janvier 2026
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Réponse de Sofology - Cheltenham

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Great customer service from Scott

Great customer service from Scott. Explained everything on offer without being pushy. Fast, efficient and all very easy! Very pleased.

22 janvier 2026
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Réponse de Sofology - Cheltenham

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Noté 5 sur 5 étoiles

Excellent service

The assistant gave us lots of useful help and advice without us feeling pressured to purchase.

22 janvier 2026
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Réponse de Sofology - Cheltenham

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Noté 4 sur 5 étoiles

Had a great experience at sofology

Had a great experience at sofology, Dawn was very helpful and went through everything in great detail. Looking forward to sitting on our Remy sofa

19 janvier 2026
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Réponse de Sofology - Cheltenham

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Noté 5 sur 5 étoiles

A Great Experience

Excellent sales consultant, with a very good knowledge of the products. Everything was explained well. Would recommend Sofology Cheltenham.

17 janvier 2026
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Réponse de Sofology - Cheltenham

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Noté 5 sur 5 étoiles
Logo de Sofology - Cheltenham

Réponse de Sofology - Cheltenham

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Kris. Have a great day 😊

Noté 5 sur 5 étoiles

Alex was efficient and helpful

Alex was efficient and helpful

18 janvier 2026
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Réponse de Sofology - Cheltenham

Hi there, thank you for your review. Another great review for Alex, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

Sofas were best I have seen

Sofas were best I have seen, so comfortable and good choice of materials and colours. Staff were very helpful

17 janvier 2026
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Réponse de Sofology - Cheltenham

Thank you for taking the time to leave a 5-star review!😊

Noté 5 sur 5 étoiles

Staff are friendly

Staff are friendly, helpful, and know what they are talking about. Making things easy

16 janvier 2026
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Réponse de Sofology - Cheltenham

Thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

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