Friendly and knowledgeable staff with no pressured selling. Found sofa within the vast range on show. Detailed explanation of process and delivery. Overall an excellent visit.
L'entreprise a répondu
Unit 1, Horizon Shopping Park, Solartron Road, GU14 7QL Farnborough, GB
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Friendly and knowledgeable staff with no pressured selling. Found sofa within the vast range on show. Detailed explanation of process and delivery. Overall an excellent visit.
L'entreprise a répondu
We had great customer service from the Farnborough team and we are SO happy with our new sofa. Delivery was so smooth - the team was very helpful. The sofa fits so well in the space and is SO stylish... Voir plus
L'entreprise a répondu
Your sales member of staff, Evan Evans, was amazing. He was very professional, Friendly and very patient. We felt supported and not rushed durning our decision making process. This helped us finally... Voir plus
L'entreprise a répondu
The young man who helped us charge our order was very helpful. I would have given 5 stars however we weren’t aware there would be delivery charge added.
L'entreprise a répondu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 1, Horizon Shopping Park, Solartron Road, GU14 7QL, Farnborough, Royaume-Uni
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Réponse de Sofology - Farnborough
Lots of choice and saleswoman was very helpful and informative. Sofas arrived as expected and all good. We have used Sofology before and have not been disappointed.

Réponse de Sofology - Farnborough
Charlie who served me was very helpful
Showed me exactly what I wanted and was extremely efficient and explained all I needed to know.
Bought the sofa bed and very happy

Réponse de Sofology - Farnborough
The gentleman we dealt with put us under no pressure. He explained everything to the right level of detail and we are really pleased that we have a high quality sofa at a reasonable price.

Réponse de Sofology - Farnborough
Knowledgeable salesmen, friendly but not pushy. We love our leather recliner. Quick delivery slot. The delivery men were also very friendly.

Réponse de Sofology - Farnborough
We had a great experience at Sofology in Farnborough thanks to Barry. He gave us really helpful advice, and supported us throughout choosing the perfect sofa for our new home. He was friendly, patient and even took the time to make us coffees! Couldn’t have asked for better service—thank you, Barry!

Réponse de Sofology - Farnborough
Charlie made the whole experience really easy. My partner and I have just bought our first house and we were really excited to go sofa shopping, Charlie listened to us, answered all the questions we had in great detail and we felt he was honest with all his answers.
We also spoke to Candance when we first went in to look at sofa’s who was also great. Highly recommended sofology!

Réponse de Sofology - Farnborough
Fantastic customer service from start to finish. Everything was explained throughly and clearly. So far, it’s been a great experience and I’m really looking forward to the sofa arriving.

Réponse de Sofology - Farnborough
Good choice, wide range of options and ultimately good value for money.
Customer service was very good

Réponse de Sofology - Farnborough
Candace was friendly, helpful and no pressure made to buy. Good advice given and she was a pleasure to desl with.

Réponse de Sofology - Farnborough
Friendly, attentive staff. I always pop in to see what they have available in their Clearance section and I finally found my footstool! Within 10 minutes, I was out the front door with my new footstool neatly stashed in my car.

Réponse de Sofology - Farnborough

Réponse de Sofology - Farnborough
All the team we dealt with at Farnborough were very helpful and polite. After several visits we decided to order the sofa we liked and took advantage of the interest free credit offer. Team member “Charlie “ was especially helpful and answered all our questions and concerns. Now looking forward to the delivery day!

Réponse de Sofology - Farnborough
Candace was brilliant! I am very happy with my experience so far and looking forward to receiving my new sofa!

Réponse de Sofology - Farnborough
The store is attractively laid out and is welcoming. The staff approach to greet you, are not pushy but are willing to help if needed. Candace served us and was knowledgeable, friendly and polite.

Réponse de Sofology - Farnborough
Evan was very helpful and knowledgable. Lovely experience in the store

Réponse de Sofology - Farnborough
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