Sofology - Hedge End Avis 

We had a great experience buying our sofas, and Si was extremely helpful throughout the whole process. He took the time to listen to exactly what we wanted and made placing our order very easy and straightforward.

He was also very knowledgeable and showed us how to properly look after and maintain the sofas so they stay looking good for years to come.

There were four of us, all with different ideas and opinions, but Si was incredibly patient and never made us feel rushed or pressured. He listened to everyone and helped us make the right choice for what we wanted.

Excellent customer service from start to finish. Thank you, Si, for all your help — we really appreciate it and would definitely recommend him!

They Sell you a chair 2-3 week delivery they say. 7 weeks later daily calls with each customer service agent saying “i understand your frustration we will escalate your enquiry” this being on a daily basis and still no contact from them. I paid in full and have no item!
They then send an email saying “we haven’t heard from you” absolute joke!! Don’t buy from this company they take your money promise you an item and then have absolutely no idea where the chair is or has gone.

I’m livid and warn other customers not to purchase from this diabolical company!!

Great staff, not too pushy, good knowledge of products. Si was especially helpful and talked us through the sell process.
Great selection of sofas . The sofa we chose ticked every box.. lumbar and neck support being the most important.

George was extremely professional and full of helpful advice. Process explained and executed with perfect efficiency.

Service really good and just looking forward to receiving the sofa.

Excellent and professional member of staff, Marie, who took her time and lots of patience to explain every aspect of purchasing a sofa from Sofology. We discussed at length the type of sofa to suit my preferences. Result; very pleased with the whole experience.

Everything was explained in simple terms. The first day Leon was very helpful in showing us various sofas and the following day George took over ( in the absence of Leon) and he took overall the paperwork.

Very helpful shop assistant

Salesman was calm, informative and professional

Excellent service, Emma is the best, waiting delivery during November

Excellent quality of sofa bed with very decent mattress. Found which we were looking for

We moved into our new house and we were struggling to find a combination of furniture we liked, however Laura at the hedge end branch had numourously assisted and informed us on the couch options we wanted and liked, and even when we purched the sofa online, she had called to check up and was very excited and enjoyable to be a psudo client of her.

People who know about sofas. And you’ll have a nice time!

Cliona was so lovely and helpful!! Great customer service x

Today we made a purchase of z as three piece suite and were served by Marc who was not only professional, knowledgeable about the products he was selling but also extremely personable, helpful, honest and full of advice. He listened carefully to the needs of both myself and my husband. He truly is a valuable asset Toyota sales team and you are lucky to have him. He made buying furniture a pleasurable experience for us both. I highly recommend seeking him out as a fantastic salesperson in Sofology.

Good sevice from salesman, would of been 5 stars if the delivery charge had not been so high

The staff were very helpful and helped to guide us in which sofa to choose.

Great service

Happy to buy the new sofa at Hedge End. Thanks to Si, he is very helpful and patient with us to explain and make the order. Delivery is within the time slot and the man is efficiently to assembly the sofa.

The products were great quality with a wide range of styles and colours. The staff were very helpful and knowledgeable without being pushy.