excellent service very friendly, helpful and no pressure to buy , nothing was too much trouble assisted by excellent staff, went away to consider the options and returned when we made the decision.... Voir plus
L'entreprise a répondu
Unit 2A, Hedge End Retail Park, SO30 4RT Southampton, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
excellent service very friendly, helpful and no pressure to buy , nothing was too much trouble assisted by excellent staff, went away to consider the options and returned when we made the decision.... Voir plus
L'entreprise a répondu
I didn't feel rushed and spent a couple of hours deciding looking at all the options. So much to see, and taking measurements , trying to visualise how it would look in my room, so the staff had to... Voir plus
L'entreprise a répondu
Very friendly staff, very helpful and polite. I brought a settee 🛋️ and a recliner chair. Looking forward to having it in my new home. Very good price.Would definitely recommend the company to my fri... Voir plus
L'entreprise a répondu
What we particularly liked was that Mark spent a lot of time with us making sure that we had all the information that we needed. He also encouraged us to look elsewhere to make sure we were absolutely... Voir plus
L'entreprise a répondu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 2A, Hedge End Retail Park, SO30 4RT, Southampton, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Had a lovely visit to the Hedge End store. The female assistant (name begins with N I think) was very helpful and not at all pushy. Sent us all the details on an email to complete the order at home. Just a shame it takes 15 weeks

Réponse de Sofology - Hedge End
Steve was great. He talked me through all the options for my sofa and what they meant. Lovely and friendly guy to deal with, made the whole process really quick and easy. Explained what to do when I get my delivery date and made sure I knew who to call if I need anything. Highly recommend and the sofa is so comfy.

Réponse de Sofology - Hedge End
Mark was fab, very helpful and knowledgeable about the product we purchased, thank you!

Réponse de Sofology - Hedge End
Brill, very efficient and friendly! And I am extra sold on how quick the sofa is going to be delivered, I’m not one to want to wait 3 months for a sofa!

Réponse de Sofology - Hedge End
Very helpful team at Hedge End, in particular a shoutout to Sahil

Réponse de Sofology - Hedge End
Very helpful and friendly sales assistant. A credit to your company.

Réponse de Sofology - Hedge End
Sahil was helpful and informative without being "pushy" and gave us time and space to browse.

Réponse de Sofology - Hedge End
Polite and helpful very grateful for help given

Réponse de Sofology - Hedge End
Friendly informative staff - would use this storre again
Mathiew and Natasha couldnt have been more helpful and answered all our questions

Réponse de Sofology - Hedge End
Marc was very helpul and recommended best options for us, even suggesting cheaper options where appropriate

Réponse de Sofology - Hedge End
Great service from Marc at the Hedge End store. Very informative and helped us find the right sofa without any stress.

Réponse de Sofology - Hedge End
Great service and information from the assistant Marie. Couldn't do enough to help us.

Réponse de Sofology - Hedge End
George has been so helpful, nothing was too much trouble for him. He made our experience easy and hassle free. Thank you George!

Réponse de Sofology - Hedge End
George was so helpful. He explained the different coverings we could have on the sofas and the additional guarantee that we could take.
Very impressed and would not hesitate to recommend you.

Réponse de Sofology - Hedge End
Loved the design and fabric.
Marie was patient and very helpful

Réponse de Sofology - Hedge End
Thanks to Natasha we were able to order the items we wanted quickly, she was very helpful, conversational and knowledgeable about the items. Thanks Natasha, great job!

Réponse de Sofology - Hedge End
Natasha was great, hugely personable and no pressure selling, very clear and honest advice.
Really helped us choose sofology over others offering similar sofas.

Réponse de Sofology - Hedge End
Second visit to this store so we pretty much knew which sofa we wanted but Kieran was so helpful & knowledgeable letting us take our time in making out choice. When it came to the sale there was no pressure to take out any extras which i like as there is nothing worse than a pushy salesperson. Cant comment any further just looking forward to it arriving.

Réponse de Sofology - Hedge End
Quick, very easy, Natasha was very knowledgeable about the product, answered questions and was cheeerful and helpful throughout.

Réponse de Sofology - Hedge End
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.