Amazing customer service from the store manager and sales assistant Marissa. They were knowledgeable about the products they were selling and were extremely helpful and kind. I would 100% recommend... Voir plus
L'entreprise a répondu
Unit C1, Inverness Business Retail Pk 1a, Eastfield Way, Inverness, IV2 7GD, IV2 7GD Inverness, GB
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Amazing customer service from the store manager and sales assistant Marissa. They were knowledgeable about the products they were selling and were extremely helpful and kind. I would 100% recommend... Voir plus
L'entreprise a répondu
Hassle free tried in store Inverness before purchasing Julie Featch was very helpful and set it all up through email. Would highly recommend.
L'entreprise a répondu
Excellent service, advice & ideas from the shops sales person. We were given ideas on what type of sofa would look good in our living room & also the position of the sofa to maximise how good it looke... Voir plus
L'entreprise a répondu
We had a fantastic experience at Sofology (Inverness) thanks to our salesman Aaron. He knew the range extremely well and took the time to really listen to what we were looking for. He wasn’t pushy at... Voir plus
L'entreprise a répondu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit C1, Inverness Business Retail Pk 1a, Eastfield Way, Inverness, IV2 7GD, IV2 7GD, Inverness, Royaume-Uni
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Staff were great in helping us decide on the sofa we wanted. Christine serves us and was so helpful.

Réponse de Sofology - Inverness
I received great customer service, very polite and professional and didn't put pressure to buy made me feel that I didn't need to shop around

Réponse de Sofology - Inverness
Warm welcome from Staff. Offered coffee. All the questions were answered. Nice atmosphere throughout.

Réponse de Sofology - Inverness
Went sofa shopping in Inverness in November '25. Sofology Inverness has styles for everyone with fabric and leather choices galore. There is no pressure selling and no staff following you around like a bad smell. Something other stores could learn from.
We had a look around and found the one we thought we wanted then met store assistant Christine and she pointed out a similar but we decided nicer one. It was love at first sight. Thank goodness for her. Lovely lady who carefully took our order with a delivery date of February '26 which we were happy with.
I have waited till now to review as my sofas were delivered today (18/2/26).
Delivery day went great. The delivery guys arrived timeously, were pleasant and carefully set up my sofas and took away all the packaging.
If your in the market for a new sofa check out Sofology Inverness.

Réponse de Sofology - Inverness
Christine and her colleagues were all extremely pleasant to deal with. There was no pressure selling, just overall a very relaxed experience

Réponse de Sofology - Inverness
Staff were very welcoming and very informative about the different types of products! Quick and seamless application for finance and super excited to get our new sofas. Will recommend sofology to friends and family

Réponse de Sofology - Inverness
Aron was super helpful and knowledgeable from start to finish, he made whole experience easy, clear and professional.

Réponse de Sofology - Inverness
Very good customer service and very happy with overall service

Réponse de Sofology - Inverness
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We had a brilliant experience at Sofology in Inverness from start to finish. Niamh was absolutely lovely — friendly, knowledgeable, and never pushy. She really took the time to understand what we were looking for and guided us through the options with confidence and ease. Thanks to her, choosing our new suite was stress-free and actually enjoyable. She sold it on quality and comfort, not pressure, and we left feeling completely happy with our decision. A real credit to Sofology — thank you, Niamh

Réponse de Sofology - Inverness

Réponse de Sofology - Inverness
Inverness staff are very friendly and knowledgeable. Thank you

Réponse de Sofology - Inverness
Great service with friendly staff giving helpful and accurate information

Réponse de Sofology - Inverness
Great customer service. Would definitely buy from Sofology again.

Réponse de Sofology - Inverness
Brilliant Experience! Christine was great from the get go - explaining all the different features of each sofa we tried, making sure we knew all the purchasing options etc. Got a great deal and left more than happy, thanks again Christine!

Réponse de Sofology - Inverness
The staff were friendly. Niamh who dealt with my order was lovely, she was very helpful and explained evverything, i was even offered a cup of coffee. My experience was first class couldn't fault anything.

Réponse de Sofology - Inverness
We came two days ago to find a new sofa at Inverness branch, and were impressed by the focussed attention and help we received from Aaron . Picked a selection and took the details home to check the sizes .
We came back today ( Aaron off duty) , made our final pick, and Christine expertly organised the Order for us.

Réponse de Sofology - Inverness

Réponse de Sofology - Inverness
From the minute we entered the store we were greeted with friendly smiles and greetings.
When we were ready to place our order, Aaron took us through the the process professionally making the purchase so much easier, a credit to the company

Réponse de Sofology - Inverness
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