Amazing customer service from the store manager and sales assistant Marissa. They were knowledgeable about the products they were selling and were extremely helpful and kind. I would 100% recommend... Voir plus
L'entreprise a répondu
Unit C1, Inverness Business Retail Pk 1a, Eastfield Way, Inverness, IV2 7GD, IV2 7GD Inverness, GB
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Amazing customer service from the store manager and sales assistant Marissa. They were knowledgeable about the products they were selling and were extremely helpful and kind. I would 100% recommend... Voir plus
L'entreprise a répondu
Hassle free tried in store Inverness before purchasing Julie Featch was very helpful and set it all up through email. Would highly recommend.
L'entreprise a répondu
Excellent service, advice & ideas from the shops sales person. We were given ideas on what type of sofa would look good in our living room & also the position of the sofa to maximise how good it looke... Voir plus
L'entreprise a répondu
We had a fantastic experience at Sofology (Inverness) thanks to our salesman Aaron. He knew the range extremely well and took the time to really listen to what we were looking for. He wasn’t pushy at... Voir plus
L'entreprise a répondu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit C1, Inverness Business Retail Pk 1a, Eastfield Way, Inverness, IV2 7GD, IV2 7GD, Inverness, Royaume-Uni
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Very helpful and informative staff in our Inverness branch of Sofology - would highly recommend Christine and her manager,Ann. No pressure to buy or to purchase the “add-ons”! Delighted with our purchase of 2 couches.

Réponse de Sofology - Inverness
Great welcome and customer service, knowledgeable and helpful staff with a great selection of sofas.

Réponse de Sofology - Inverness
The Inverness store has a lovely friendly feel about it. We visited a number of times before deciding what to buy and each time we visited the team were super friendly with good product knowledge and no pressure to buy.

Réponse de Sofology - Inverness
This was our 2nd visit to confirm colour of sofa we were ordering, both Sara and Aaron were very friendly and informative making our experience easier

Réponse de Sofology - Inverness
A great choice of different styles, colours and prices. We looked at Sofology first then went to 3 other stores but returned to Sofology as we could not find a better choice anywhere.

Réponse de Sofology - Inverness
Very helpful assistant who spent time explaining how everything worked and ensured that I fully understood the process. Love the sofa I have chosen and can’t wait for it to arrive

Réponse de Sofology - Inverness
Julie was very helpful & patient with us, also very knowledgeable, we were not planning ordering there & then but we were more than happy to go ahead with Julie’s assistance & advice.

Réponse de Sofology - Inverness
Great experience in store. Aaron was very helpful, pleasant and knowledgeable.

Réponse de Sofology - Inverness
The young lady that served me was very knowledgeable about the product. Explained all the processes extremely well. Hence 5 stars.

Réponse de Sofology - Inverness
The store employees were very helpful and made our experience very straightforward and easy.

Réponse de Sofology - Inverness
Great customer service, friendly team. We went in store initially but then had some issues with the order (technical issues online!) which they dealt with perfectly over the phone. Very efficient and professional while maintaining a charismatic attitude.
Thank you!

Réponse de Sofology - Inverness
Staff had excellent knowledge of available items and considerate with our decisions.

Réponse de Sofology - Inverness
We had a fantastic experience at Sofology (Inverness) thanks to our salesman Aaron. He knew the range extremely well and took the time to really listen to what we were looking for. He wasn’t pushy at all, gave us plenty of space to decide, and made thoughtful suggestions that genuinely suited our needs. The whole process felt relaxed and well-informed, and we’re delighted with our sofa. Excellent service from start to finish.

Réponse de Sofology - Inverness

Réponse de Sofology - Inverness
It was very easy and straight forward. It took only a few minutes and people in the shop were very nice and helpful, especially Christine who looked after us.

Réponse de Sofology - Inverness

Réponse de Sofology - Inverness
Aaron was a fantastic sales assistant and I would highly recommend him to anyone looking for a sofa

Réponse de Sofology - Inverness
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