Paul was extremely thorough in covering the sales experience from start to finish, and I felt that no detail was left out! He was happy to answer any question I had and Sofology had an amazing range o... Voir plus
L'entreprise a répondu
James Bennett Avenue 4, IP3 9SP Ipswich, England, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Paul was extremely thorough in covering the sales experience from start to finish, and I felt that no detail was left out! He was happy to answer any question I had and Sofology had an amazing range o... Voir plus
L'entreprise a répondu
We had a young lady helping us and she was very helpful and informative. She said she was from Lithuania, her customer care was excellent credit to her .
L'entreprise a répondu
No pushy sales persons only very helpful ones. We dealt with a very friendly young lady named Nikola in the Ipswich branch. She helped us to obtain all the information we required about sizes, differ... Voir plus
L'entreprise a répondu
On entering store salesman Matt introduced himself and directed us to the sofas we were interested in . He left us alone and stated if we needed any help please call. After we agreed on 3 piece suite... Voir plus
L'entreprise a répondu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
James Bennett Avenue 4, IP3 9SP, Ipswich, England, Royaume-Uni
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse de Sofology - Ipswich
Peter was curtious, friendly and professional throughout the sales transaction. His knowledge of the product was extensive and thorough, it was a pleasure to buy from sofology.

Réponse de Sofology - Ipswich
Fantastic customer care, Peter took the time to explain everything clearly and he ensured that we bought the sofa that we both wanted and needed. We never felt rushed and was given space when we needed it to chat things over without feeling we were in the spotlight.

Réponse de Sofology - Ipswich
Great , a lovely young lady served is . Not pushy very professional.

Réponse de Sofology - Ipswich
On entering store salesman Matt introduced himself and directed us to the sofas we were interested in . He left us alone and stated if we needed any help please call. After we agreed on 3 piece suite we called Matt over who explained everything to us in a professional and helpful manner. and purchased the 3 piece suite. No pressure selling which is a bonus

Réponse de Sofology - Ipswich
All staff made us very welcome loved the store well set out and would recommend

Réponse de Sofology - Ipswich
We recently ordered and new corner sofa from your Ipswich branch and found Paul to be both a knowledgeable and helpful assistant. We never felt pressured into our purchase and Paul made the whole process very simple and straightforward. Excellent customer service.

Réponse de Sofology - Ipswich
Great experience,everything we asked was explained very well,was left to look around no pressure to buy, staff very helpful, the lady we dealt with was 100%, we only went to look but ended up buying suite

Réponse de Sofology - Ipswich
The lady was very helpful and friendly. I would definitely go back there again.

Réponse de Sofology - Ipswich
The sales woman was very knowledgable, patient and answered well all our questions. Above all we were not under any pressure to buy what so ever.

Réponse de Sofology - Ipswich
Great professional service by all the staff, allowing you plenty of time to make the right choice. Nothing was to much trouble. They all seemed very passionate in there sales roles.
Kind regards
Darren Pennock

Réponse de Sofology - Ipswich
The gentleman who served me was very friendly,helpful and polite and we had a good laugh through the whole transaction of the sale and nothing was to much for him even rearranged the whole sofa so I could see wha it would like look his name was Peter

Réponse de Sofology - Ipswich
Very laid back approach - nothing too much hassle for the sales team.

Réponse de Sofology - Ipswich
I had a great time there there was no pressure they just let u wonda around looking I found a nice settee and chair really happy with it thanks scot was really helpful great team there thanks again steve hamilton

Réponse de Sofology - Ipswich
Polite knowledgeable and very competent brilliant service

Réponse de Sofology - Ipswich
Nicola was very helpful and I didn’t feel pressured to make a decision, when we finally chose the sofa we wanted she explained everything clearly. A very pleasant experience.

Réponse de Sofology - Ipswich
Peter was our sale rep and he was extremely friendly and easy to talk to. He was also acutely knowledgeable about the sofa and options.

Réponse de Sofology - Ipswich
Went to store a few times to get an idea of ranges
Not pushy
Got a great sofa suite at a great price

Réponse de Sofology - Ipswich
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.