I contacted your company via email and was given the wrong info. So glad I went to store ( twice) I wanted to look at a sofa that I was told was in store but wasn't. I ended up purchasing another but... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 4 Beale Way, S62 6EJ Rotherham, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
i had a lovely visit to Sofology in Rotherham last week Walt helped me choose my sofa and was very knowledgeable and helpful . The paperwork was straightforward and easy I came away happy having h... Voir plus
L'entreprise a répondu
It was Alishbavwho dealt with us. She was absolutely fabulous and patient as we were very undecided as to what we wanted. She wasn’t pushy but helpful and knowledgeable. I’m very happy with what we pi... Voir plus
L'entreprise a répondu
The shop is very spacious very well designed and lots of different designs to choose from the staff where very helpful explained everything I ask about the sofa I bought
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- aussi dans
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
Unit 4 Beale Way, S62 6EJ, Rotherham, Royaume-Uni
4,9
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Really good customer service
Really good customer service. Can't wait for our new sofa to arrive
27 juillet 2026
Réponse de Sofology - Rotherham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Réponse de Sofology - Rotherham
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Very welcoming
Very welcoming. Clean and spacious. Tony was excellent from start to finish.
26 juillet 2026
Réponse de Sofology - Rotherham
Hi there, thank you for your review. Another great review for Tony, we will make sure to pass this on! Have a nice day.
The salesman was very knowledgable…
The salesman was very knowledgable about the product we have bought.
He was very friendly,at the end of the sale he walked us to the stores entrance and shook our hands (a little old fashioned courtesy).
24 juillet 2026
Réponse de Sofology - Rotherham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great service
Great service and the guy that served me was brilliant and really helpful joyful and had the patience of a saint I cant remember his name unfortunately but it was at the Rotherham one
11 juillet 2026
Réponse de Sofology - Rotherham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Réponse de Sofology - Rotherham
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
product was exactly what we were…
product was exactly what we were looking for due to downsizing and room space being more of a premium, sales person was knowledgeable of the product and fabrics available, (pointing out the downside of some fabrics with being pet owners) felt under no pressure at all during the sale process.
22 juillet 2026
Réponse de Sofology - Rotherham
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Réponse de Sofology - Rotherham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Lovely helpful staff
Lovely helpful staff, informative of options but not pushy at all, pleased with expected delivery time
20 juillet 2026
Réponse de Sofology - Rotherham
Thanks for this fabulous review. We appreciate you sharing it with others!
Great service and…
Really lovely staff at the store and really helpful. We then ordered online after their help
18 juillet 2026
Réponse de Sofology - Rotherham
Thank you for sharing your experience 😊
Réponse de Sofology - Rotherham
Thank you for awarding us 5 stars Mrs Milewski
Our salesmen Adrian was fantastic
Our salesmen Adrian was fantastic! Very quick and easy process. Great customer service!
15 juillet 2026
Réponse de Sofology - Rotherham
Thanks for this fabulous review. We appreciate you sharing it with others!
We was left to look around freely and…
We was left to look around freely and was
Looked after by Tony who helped us a lot. Without any pressure at all.
13 juillet 2026
Avis spontané
Réponse de Sofology - Rotherham
Hi there, thank you for your review. Another great review for Tony, we will make sure to pass this on! Have a nice day.
Tony at the Rotherham Parkgate store…
Tony at the Rotherham Parkgate store has been absolutely exceptional. I visited a couple of months ago just to browse at options and he was fantastic then. Went back in over the last weekend and he remembered us and have now purchased. Extremely friendly, sat down and went through everything really clearly since this was my first property purchase and just an overall friendly guy. Would highly recommend to ask for him should you ever visit this specific store. Thanks again for all your help
12 juillet 2026
Avis spontané
Réponse de Sofology - Rotherham
Thank you for this amazing review Harriet!
Réponse de Sofology - Rotherham
Thank you for awarding us 5 stars!
What a great guy
Tony was a total star,his personality was fantastic,a wealth of knowledge about the product and overall made purchasing our new suite a pleasurable one
9 juillet 2026
Réponse de Sofology - Rotherham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
very polite salesman ordered when in…
very polite salesman ordered when in to change order with no problem at all parkgate store rotherham
23 mai 2026
Réponse de Sofology - Rotherham
Hi there, thank you for taking the time to leave a 5-star review!😊
Gold Star
lovely young man made us feel very comfortable he was very patient with us as we are elderly didnt push us gave us time to try different sofas very informative and helpful made us feel at home excellant service.
30 juin 2026
Réponse de Sofology - Rotherham
Thank you for taking the time to share your experience Christine :-)
No pressure selling,
No pressure selling,
Visited the Rotherham parkgate store,
Greeted by Tony who gave a quick explanation on what was available in what fabrics,
Left to browse the store without being followed and hounded.
Answered all our questions professionally.
We returned the next day to purchase the sofas as we needed to check measurements.
Great staff, great service
29 juin 2026
Réponse de Sofology - Rotherham
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Absolutely great service ouldnt have…
Absolutely great service ouldnt have asked for more
26 juin 2026
Réponse de Sofology - Rotherham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.